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ZipRecruiter

3.8

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ZipRecruiter Reviews Summary

ZipRecruiter has a rating of 3.8 stars from 579 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ZipRecruiter most frequently mention customer service, live chat and free trial. ZipRecruiter ranks 2nd among Recruiting sites.

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New York
1 review
0 helpful votes
Follow Anne C.
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I had a great experience and would use ziprecruiter again as a result next time I need to hire someone. Thanks a lot!

Date of experience: January 3, 2018
Texas
1 review
0 helpful votes
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I am fairly new to ZipRecruiter, so am still figuring it all out. I have been very impressed with the online chat feature and how helpful the responders are. Today Rebecca handled my problem in seconds and was kind enough to send me links to videos and webinars to help our company in our job postings/searches. Great Customer Service!

Date of experience: January 3, 2018
Pennsylvania
1 review
0 helpful votes
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Robi C. Was Awesome
January 3, 2018

Hi,
I messed up and let my account membership renew when I didn't want it to. Robi C. Helped me fix the problem VERY quickly without any hassle whatsoever. Honestly, couldn't have been happier. Thanks, Robi!

Date of experience: January 2, 2018
New York
1 review
0 helpful votes
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Katie, was awesome she was very engaging. Listened to what I needed and then provided me with great prompt professional service.

Date of experience: January 2, 2018
Georgia
1 review
0 helpful votes
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Katie is great.
January 3, 2018

I had an issue with my Ziprecruiter account. Katie was great. She assisted me in resolving my issues and was totally professional and helpful.

Thanks, Katie.

Date of experience: January 2, 2018
Florida
1 review
0 helpful votes
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Thank you Robi Cousins
January 2, 2018

I had a very pointed question and Robi was able to assist me from start to end in less than one minute. Thank you for your help and for helping so quickly.

Date of experience: January 1, 2018
New Jersey
1 review
0 helpful votes
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Katie demonstrated sincere compassion and care in clarifying my questions. I found her to be patient, knowledgeable and helpful. She made me feel like a valued customer.

Date of experience: January 1, 2018
Florida
1 review
0 helpful votes
Follow Andrea O.
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Easy and VERY HELPFUL team members on the Chat Now feature! The Ziprecruiter system is easy to use and has many neat features for you to find your best candidate. If there is anything that you find that needs an immediate response, the ZR Team is there to assist 24/7 on the Chat Now feature! I had the pleasure to chat with Zaheed and also Rebecca. Both of them assisted with explaining set-up and also account enhanced features.

Date of experience: January 1, 2018
Florida
2 reviews
1 helpful vote
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Great service!
December 31, 2017

I reached out for help through Chat and my questions were answered quickly... They were very helpful with my hiring needs.

Date of experience: December 30, 2017
Florida
1 review
0 helpful votes
Follow Gabriel E.
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She understood the problem perfectly and resolved my issue exactly as I expected. Very good opinion of ZipRecruiter because of her. Thanks!

Date of experience: December 30, 2017
Washington
1 review
0 helpful votes
Follow Trista D.
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I worked with Rebecca to edit our account. She was extremely knowledgeable and efficient in helping me get the account updated. She was very positive as well which of course has a postive impact on my day. Thank you!

Date of experience: December 29, 2017
Illinois
1 review
0 helpful votes
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GREAT!
December 30, 2017

Robi C was great to work with. He helped us with our issues and followed up with us to make sure everything was in great working order.

Date of experience: December 29, 2017
Jennifer W.
Florida
1 review
0 helpful votes
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Outstanding Service
December 30, 2017

Through the live chat function I was able to get answers to my questions very quickly and get a call scheduled for further assistance. I am very happy with this service.

Date of experience: December 29, 2017
New York
1 review
0 helpful votes
Follow Maria C.
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I recently posted a position in ZipRecruiter and wanted to verify the details I wanted included. I chatted with Tatianna through their Live Help and was impressed on how quickly I was connected, how friendly Tatianna was and how she answered all of my questions to ensure I had exactly what I wanted. What Great Service! Thank you.

Date of experience: December 29, 2017
Michigan
1 review
0 helpful votes
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Very polite and cheerful
December 30, 2017

Melody was happy to help and quick with responses. It was easy to sense that she cared and wanted to help me. Thank you Melody!

Date of experience: December 29, 2017
Indiana
1 review
0 helpful votes
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Quick call in
December 29, 2017

Katie was great when I called in yesterday with a simple billing question. I knew exactly what I was signing up for with ZipRecruiter and she gave me some additional tips about refreshing job postings. Really quick service too, I was connected right away.

Date of experience: December 28, 2017
New Hampshire
1 review
0 helpful votes
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Thank you!
December 29, 2017

Thank you Robi,

You were extremely helpful driving new candidate's to our posting, and this why we will continue to utilize Ziprecruiter.
Happy New Year-

Date of experience: December 28, 2017
Indiana
1 review
0 helpful votes
Follow Alyson A.
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Tanya was great!
December 29, 2017

In my position, I call a lot of support lines and Tanya was by far one of the most upbeat, helpful, and positive representatives I've ever spoken with. She was personable, polite, and incredibly helpful. If she answered the phone every time anyone called, all of the reviews would be 5 stars.

Date of experience: December 28, 2017
Idaho
1 review
0 helpful votes
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I called about how to invite candidates to apply when I "added to job". Tanya was great. Patient and willing to help.

Date of experience: December 28, 2017
Virginia
1 review
0 helpful votes
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Melody did a great job getting my account straight. She was very thorough and provided great guidance through the chat process. Thank you Melody

Date of experience: December 28, 2017

From the business

Search for jobs hiring in your area using ZipRecruiter's job search engine - the best way to find a job. Find jobs hiring near you and apply with just 1 click.


ziprecruiter.com
Founded in 2010
Santa Monica, CA, United States