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ZipRecruiter

3.8

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ZipRecruiter Reviews Summary

ZipRecruiter has a rating of 3.8 stars from 579 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ZipRecruiter most frequently mention customer service, live chat and free trial. ZipRecruiter ranks 2nd among Recruiting sites.

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Florida
1 review
0 helpful votes
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I've had a trying day so reaching Nicole turned it around. She is pleasant, has an incredible phone bedside manner and was quick in helping to help me navigate your site and understand the process. I'm sure she not only creates business for Zip, but keeps customers coming back as well.

Please give her the kudos she so richly deserves.

Jeannine

Date of experience: January 5, 2018
California
1 review
0 helpful votes
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Excellent! Very easy to use, returned plenty of candidates. Will to continue to post jobs on this site

Date of experience: January 5, 2018
Washington
1 review
0 helpful votes
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The best
January 6, 2018

I found my new job through ZipRecruiter! Consequently, this required my firm to cancel the job posting, which was overlooked. Our account manager was no longer on staff, but Erika helped me to work around the problem, enabling us to complete the process. She also went the extra mile to help me receive a credit for the unused month.
The owner of our firm was pleased with the service received from ZipRecruiter, and will be our go-to for future personnel needs.

Date of experience: January 5, 2018
Oklahoma
1 review
0 helpful votes
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Tonya took the time necessary in not only creating a resolution for an issue I was having but then spoke even more about features that I haven't utilized as of yet.

Thank you Tonya

Date of experience: January 5, 2018
Oregon
1 review
0 helpful votes
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The live chat with Robert resulted in the right solution in 30 seconds! Great job! I've had less than impressive experiences with live chat services from other companies, but Robert was a true sherpa navigating me to the summit of Mt. ZipRecruiter.

Date of experience: January 5, 2018
Pennsylvania
1 review
0 helpful votes
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Awesome support!
January 6, 2018

Very quick service and patient with me. Katie's support saved me a couple of hours of work. Truly valuable support.

Date of experience: January 5, 2018
North Carolina
1 review
0 helpful votes
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I used the Live Chat feature for the first time today in reference to a membership question and was overly impressed with the level of service I received. My question was answered immediately followed by an alternative option to my current plan which allowed me to make a quick decision. The rep made the requested change before I ended the chat session and I was good to go. Don't hesitate to click on that Live Chat button if you have a question!

Date of experience: January 5, 2018
GB
1 review
0 helpful votes
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I struggled to post a job because I hadn't set up my account correctly. I accessed the on-line chat, spoke to Katie who was very responsive and professional and even sent me a link to help me get the most out of my job post. I felt very well looked after and have a call set up with the team to fix the account later today. Thanks Katie!

Date of experience: January 5, 2018
Texas
1 review
0 helpful votes
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Amazing Service
January 6, 2018

WOW! DeJuan Bennett is amazing. He took the time to walk me through their system and show me several new things to help me locate better candidates. I really appreciate all of his time he took to help me. He should get a BIG raise.

Date of experience: January 4, 2018
North Carolina
1 review
0 helpful votes
Follow John W.
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Thanks Robi for being patient with this old guy in trying to fix his issue. Couldn't change my company name and he pointed me right to it! Easy peazy! Really starting to like Ziprecruiter!

Date of experience: January 4, 2018
California
1 review
0 helpful votes
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I called the 800 number and spoke with Tima Escarzaga. She was so friendly and helpful! I was able to get my login corrected and a new user set up in minutes. She is awesome!

Date of experience: January 4, 2018
California
1 review
0 helpful votes
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I called for help and Erika Tarango answered and tried to get me to the right person-she came back to me and said the wait was too long so she helped me and in just a few minutes i had all the answers i needed! Great person and great service! Thanks, erika!

Date of experience: January 4, 2018
Alabama
1 review
0 helpful votes
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Chat Review
January 6, 2018

I used the chat feature to inquire about pausing and un-pausing an account. Didn't even have to wait one minute for a representative to assist me. I had the pleasure of chatting with a very polite and knowledgeable rep Tatianna. Tatianna provided me with ALL the info that I needed, with regards to my questions.

Date of experience: January 4, 2018
Kathy R.
Georgia
1 review
0 helpful votes
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Excellent service!
January 4, 2018

I called to change the company name on an invoice, and had what thought was a complicated reason why. Tina listened well and made the change promptly. I'm very happy with the customer service at Zip Recruiter.

Date of experience: January 3, 2018
Arkansas
1 review
0 helpful votes
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Katie assisted me when I chatted in today with a technical question on applying boosts on the website.

She was able to quickly answer my question, and in addition she provided several additional resources.

Date of experience: January 3, 2018
Texas
1 review
0 helpful votes
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Fast
January 4, 2018

I am always in a rush and using the chat help is the best to obtain a quick and easy fix to help with your job posting.

Date of experience: January 3, 2018
Minnesota
1 review
0 helpful votes
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Rebecca did a great job of helping me solve a user authorization issue! She was quick to respond and offered a simple solution.

Date of experience: January 3, 2018
Minnesota
1 review
0 helpful votes
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We accidentally left our account open after we filled the position and Rob C. Was very helpful in responding the the additional applicants and closing our account.

Date of experience: January 3, 2018
Florida
1 review
0 helpful votes
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Rebecca was so helpful I mentioned her name 5 times in this review!

Thanks Rebecca :) (Ok, make that 6 times)

Date of experience: January 3, 2018
Maryland
1 review
0 helpful votes
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Plan upgrade inquiry
January 4, 2018

Tatianna was very helpful and responded to my inquiry quickly. She answered my questions comprehensively and provided options to maximize my usage.

Date of experience: January 3, 2018

From the business

Search for jobs hiring in your area using ZipRecruiter's job search engine - the best way to find a job. Find jobs hiring near you and apply with just 1 click.


ziprecruiter.com
Founded in 2010
Santa Monica, CA, United States