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ZipRecruiter

3.8

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ZipRecruiter Reviews Summary

ZipRecruiter has a rating of 3.8 stars from 579 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ZipRecruiter most frequently mention customer service, live chat and free trial. ZipRecruiter ranks 2nd among Recruiting sites.

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Michigan
1 review
0 helpful votes
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A job well done!
January 11, 2018

I really appreciated the assistance Erika provided - she was great! I gave her my issue and she took care of it... thank you!

Date of experience: January 10, 2018
Texas
1 review
0 helpful votes
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Finally a smart employee
January 11, 2018

I forgot my password and I was not receiving any email to reset it. I was only getting automated email. Finally I talked to Robi via live chat and he helped with this issue in few seconds. Thank you Robi.

Date of experience: January 10, 2018
Washington
1 review
0 helpful votes
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Katie was able to help me downgrade my plan as I wasn't satisfied. Not only that, she encouraged me with ways to get the most our of my job posting so perhaps after a few days I will notice a difference in the Standard vs. the Premium and will go back to Premium! THANK YOU, KATIE!

Date of experience: January 10, 2018
New York
1 review
0 helpful votes
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Erika helped me get started. She was very helpful, clear and precise. In addition she illustrated me on the reach of ZipRecruiter beyond the technical help that she provided me with. I'm pleased with her work.

Date of experience: January 10, 2018
Texas
1 review
0 helpful votes
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Great service reps
January 11, 2018

Tatianna was amazing, very easy to work with and solved my problem! Will keep using them for job postings

Date of experience: January 10, 2018
Texas
1 review
0 helpful votes
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Very helpful
January 11, 2018

Titianna was very helpful We are new to your company and hope it is better than the other company we were using.

Date of experience: January 10, 2018
Missouri
1 review
0 helpful votes
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Help
January 11, 2018

Melody helped me this morning straighten out my job posting-she was GREAT! Very fast and courteous and very helpful to me.

Date of experience: January 10, 2018
Texas
1 review
0 helpful votes
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Erika helped me with technical issue very quickly and was pleasant to work with. I highly recommend Ziprecruiter.

Date of experience: January 9, 2018
District of Columbia
1 review
0 helpful votes
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I spoke with Mayra H. From the customer success team, who was extremely helpful, knowledgeable and friendly. She provided me with a demo of the system, which I never accessed before. She answered all my questions and gave a lot of valuable tips. She went above and beyond and provided exemplary customer service. I am very pleased with my first interaction with Ziprecruiter and now feel confident that there is a great support team that I can reach out to. Thank you!

Date of experience: January 9, 2018
Montana
1 review
0 helpful votes
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Very aware employee!
January 10, 2018

Erika was very helpful, showed me how to print a receipt for my account and also made sure I was aware of other details available on my job postings.

Date of experience: January 9, 2018
Illinois
1 review
0 helpful votes
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This rep was super helpful! I need to be sure of legalities of what we could ask a job candidate to do better screening.

Date of experience: January 9, 2018
Virginia
1 review
0 helpful votes
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Tatianna was great!
January 10, 2018

Tatianna helped me with my question within a couple of minutes! Great service! The service is great because it helped me save time looking through menus of the site.

Date of experience: January 9, 2018
Florida
1 review
0 helpful votes
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Quick customer service
January 10, 2018

When needing some quick help, the on-line chat allowed me a quick answer to my question and even tipped me off on other updates I could make as well. Erika was very efficient and effective which is a huge asset to any company. Keep up the great work!

Date of experience: January 9, 2018
Idaho
1 review
0 helpful votes
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Tania took the time to answer all my questions and even went out of her way to show me new ways to recruit new candidates that I was unfamiliar with! She was very pleasant to speak with... Thanks so much zip-recruiter

Date of experience: January 8, 2018
Pennsylvania
1 review
0 helpful votes
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Totally responsive!
January 9, 2018

I did a live chat with Tatianna regarding scaling back my subscription to the Hiring Pause level. She took care of it quickly and gave me some good pointers. ZipRecruiter is especially good for smaller firms and recognizes that there are times when hiring is paused.

Date of experience: January 8, 2018
California
1 review
0 helpful votes
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I called Ziprecruiters Customer service line to ask about the best way to change an ad's Job location without loosing the traffic boost feature and to get canidates from a different area and i got a representative named dejuan, He went ABOVE and beyond and asked me if I had been taking advantage of the resume database feature. I told him "No, I have not because I did not get around to that yet", he asked "If i had time to go through it, its on of the best features" I replied "absolutley", he walked me through how it worked and definetly opened up some great doors to my recruiting strategy and I am very happy that he went so above and beyond. THANK YOU Ziprecruiter and mostly Dejuan!

Date of experience: January 7, 2018
Colorado
1 review
0 helpful votes
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DeJuan and ZipRecruiter are GREAT in helping me learn how to use this company as program as a process to find and interview new salespeople. Thank you for making my job much easier.

Date of experience: January 7, 2018
New York
1 review
0 helpful votes
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Robi a pro
January 8, 2018

Text my concern with a post that should have received a trial period
My thinking was it would not be corrected... but robi professionally and quickly acknowledge my issue provide credit and a 4 day trail as requested
It made me feel that I am working with a firm that is looking to be a partner and not just a vendor
Ty Robi

Date of experience: January 7, 2018
California
1 review
0 helpful votes
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Very helpful
January 8, 2018

It found me qualified candidates very quickly. Would definitely recommend it to anyone who is looking to fill positions. Also, great and friendly customer service representatives. Rebecca was awesome at helping me cancel my account. It was no longer needed as it worked and we filled every position in under 1 month.

Date of experience: January 6, 2018
New York
1 review
0 helpful votes
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Spoke to Rebecca through chat on line. She was cordial, intelligent and closed my account promptly. You answered all my questions and was very helpful.
I glad u are open 24hrs.

Date of experience: January 6, 2018

From the business

Search for jobs hiring in your area using ZipRecruiter's job search engine - the best way to find a job. Find jobs hiring near you and apply with just 1 click.


ziprecruiter.com
Founded in 2010
Santa Monica, CA, United States