ZipRecruiterReviews 579

Mayra was EXCELLENT in working out our issues with our (now) previous Account Manager who was secretly trying to upsale the account and was very unprofessional. Mayra H. Was super helpful, understanding, and quick to act!

They are clearly trying to please their business customers and earn their business. Used them in 2015 for a year. Trying them again. They have scalable subscription options. Tanya assisted me will some account changes. Very friendly, knowledgeable and responsive.

Fast and resourceful. Rebecca had all the answers that were helpful to me.

I love it when chatting online is easy and fast.

Thank you.

Becca

Katie was a wonderful help with me becoming more familiar with the site, her patience was so appreciated!
Cathe Deir
New subscriber

Tatianna was very quick to respond to my question and her answer was very helpful. She also gave me some info that will greatly help with my recruiting process. Bonus points!

Just had a great experience on Live Chat with Rebecca. She was prompt, pleasant and helpful. I've had the opportunity to call their customer service team as well and am always assisted quickly and pleasantly. It's refreshing to work with a group that understands good customer service!

I'm getting TONS of interest in my business and we're going to easily exceed our recruitment goals this quarter. Support is fantastic and constantly available. Stacia gave me great advice and helped correct a mistake I made before it had any effect to my account. Superb service and I'll be a long time client for sure!

She was able to adjust my billing to what I needed it to be. She also had a great virtual personality.

Brittany was outstanding today, assisting me with re-posting a position and clearing cookies which was a very big help. She was very upbeat, responsive and patient in offering solutions in a timely manner.

Mayra H. Helped me through some billing issues, and was able to get these resolved quickly. I really appreciated her help as I did not have the same experience with others at ZipRecruiter.

She was very polite and helped me without any questions. Got the job done. When I called she took her time and explained to me about anything that I asked. She had real good manners and I really do believe that she is in the right place. We need more people like this whom seem to love what they do. Thanks!

Brittany G helped me with posting my ad & with her recommendation to extend it after 4 days. Will do! Thanks.

Amazing service at my fingertips available 24 hours a day! Melody helped me at midnight, and was super friendly & helpful with advice. Took me by surprise, actually! Good service!

I signed up for a free trial and accidentally upgraded the account. Melody was very easy to work with, and quickly resolved the issue so I would not get charged. Thanks Melody!

Erika helped me work through some cost-free options for improving our account listing without adding cost to our current plan.

Thank you, Erika!

Tanya helped me immediately and also walked me through the process. She wouldn't leave the call until she confirmed that I was all set! This was very helpful!

Erika was great! I asked her the question and she came back really quickly with detailed instructions on how to change the posted date to current and was done in 2 mins. Thanks!

Erika not only answered my question, she also explained how we can appear in Google searches by adding a salary range and location to our job posting, both of which were missing. She was a great help.