ZipRecruiterReviews 579

I went on the livechat for an issue that I needed help with. Erika was assigned to assist with my issue and was able to fix the problem and was very helpful.

I called today for some help with reviewing candidates. Tara was extremely helpful and was great to talk to throughout the call.

Thank You, Tara.

I asked how to get my new candidates to the top of my list rather than mixed all in with my old ones (that's very inconvenient) and Erika helped me by letting me know i can hit the date button to put them in order. She was very helpful!

I was having issues resetting my password yesterday and the rep assigned to my account was no help and could not figure out the problem nor offer a solution. Just kept stating the problem was on my end. All he was interested in doing was trying to sell me more job slots. I called again today and got Tonya O'toole. She quickly diagnosed the problem and resolved it. Was friendly, smart and fast. THANK YOU TONYA

Tee spent about a half-hour troubleshooting some technical issues with my posting... not an easy task over the phone!

Paul Bodnar 1/24/18

One of the online assistants, Melody, really took the time to help me with some issues I had in sorting applicants. Great customer service!

Tee went outside the box to efficiently and quickly help solve my time sensitive issue. She was wonderfully pleasant and calm with great directive. Zip nailed it when they brought her aboard!

Rebecca was extremely helpful helping me understand the new search function. Her response was quick and on point.

I was having login issues and Tina Escarzaga helped me reset my password via email, in a quick friendly way. She is an asset to ZipRecruiter!

We had communication problems at first because it wasn't clear what I was telling her. But when Melody figured it out, she got me straight! Thanks!

Great service and product, the representative, Melody, was very professional. Should my needs change in the future, Ziprecruiter will be my go to source for new team members.

Thank you Tara for your help today! You answered every question I had right away, were friendly and made me feel comfortable. We defiantly plan on using Ziprecruiter to help us hire new employees.

My interactions with both the customer service and billing departments have been great! A shout out of thanks to Justin Ristedt and Brittany Greenwood!

My customer service agent, Tatianna, was quick, effective and friendly. I called as I was having trouble accessing my account. Turns out, I had two accounts and was trying to log in to the wrong one. After five minutes, I had it sorted and was able to continue with my day! Thanks!

I had a few questions when setting up my Ziprecruiter account and Rebecca was super helpful. She responded very quickly and gave me accurate and easy to follow instructions which made my day... as I was a bit hesitant at first. Great job Ziprecruiter and Rebecca!

They offered me a 4 day free trial and its amazing!
I needed some help with the promotion and it was handled quick and easy.
They are available 24/7 for assistance.

My agent Erika was very friendly and quick to respond with an answer. I got the information I needed - thank you!

Tanya was very knowledgeable, helped to navigate the site easily, and got me to the right department for billing issues. Excellent customer service! And we just offered a candidate a job for recent posting.