ZipRecruiterReviews 579

Katie was very helpful and resolved my issue within less than 45 minutes with excellent customer service. Thank you

Everyone I have dealt with at ZipRecruiter's has been terrific. I have worked in Human Resources for over two decades and they have made my life much easier. I highly recommend them irrespective of the number of individuals you are hiring. They will save you hours and hours of time...

She listened to our question and provided resolution in seconds. Thank you Tara! I have used ZIprecruiter in previous roles and I am very happy. Doesn't cost anything close to other job boards, etc.

Brittany was very helpful yesterday. I was not sure how to update or create a job listing. Brittany made the task very easy with outlined steps that I can now do on my own! She was very polite and helpful, listening to my concerns and resolving my problems.
Thank you again Brittany
S. :)

Erika was courteous and responded to courtesy. She easily established trust and anticipated my solution. Great work. Thank you.

I normally do not write reviews but this person on chat, Erika, was so helpful and quick in her response, I just had to say how impressed I am with the service.
Keep up the good work, Erika and Zip Recruiter Chat service.

Stacia was prompt in answering my questions on LiveChat and she help be resolve my issue very quickly. Thanks Stacia!

It's Sat morning and I decided to check on my recruiting and noticed a much larger charge then I expected. I open up chat and had a quick chat with the rep who was quick at assisting me and notice I made a simple mistake in my plan choice. She updated my plan and got me a refund for the difference. Great and simple experience in fixing a mistake due to my confusion.

Tara Brooks was the young lady who assisted me when I called in several minutes ago. I called in order to see what needed to be done to access an account my business partner had set up for our HR Admin email. She was very courteous in responding to my questions, as well as letting me know how to go about obtaining access to the account.

She was awesome! Helped me figure it all out.

Thank you for all of your help today.

Tatianna displayed a since of urgency on answering a question and provided excellent customer service/direction on reviewing candidates for our company hiring process.

AWESOME CUSTOMER SERVICE.
Thank you Tanya O'Toole for your awesome assistance. I was about to get frustrated with the whole process.

I was having technical details with the website and an account manager that was pushy, sales-y, and rude. Tee at customer service helped me more in 10min than my account manager had in months. She helped me fix the tech issues I was having, better understand the site, and helped me get a new account manager. She was SOOOO helpful and really saved my account. I was about to terminate my account with ZipRecruiter. Thanks, Tee!

The person who assisted me was: Tatiana
I needed to add key words to the searches - her directions were very clear and precise and i successfully updated my posting.

I was unable to log in, called ZipRecruiter customer service and Tanya quickly walked me through the steps on my computer that had blocked me from getting in. She did it quickly, and was very cheerful and polite. Thanks Tanya and ZipRecruiter!

Tanya O'Toole provided excellent customer support and was able to resolve my issue quickly and efficiently.

I was having password issues and Rebecca assisted me via Chat and was able to quickly resolve my issue quickly and efficiently