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ZipRecruiter

3.8

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ZipRecruiter Reviews Summary

ZipRecruiter has a rating of 3.8 stars from 579 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ZipRecruiter most frequently mention customer service, live chat and free trial. ZipRecruiter ranks 2nd among Recruiting sites.

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New York
1 review
0 helpful votes
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Erika assisted in a question about which was superior, to tweak a job title and info in a post or to take the post down and repost.

Date of experience: February 22, 2018
Ohio
1 review
0 helpful votes
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Tanya O'Toole was wonderful in helping me with my ad. It was so nice to be able speak with someone so pleasant and knowledgeable. She made sure all my questions were answered completely.

Date of experience: February 22, 2018
Texas
1 review
1 helpful vote
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Quick results
February 22, 2018

Tee Bryant did a great job correcting my issue today. I thought Id be on the phone much longer but she was swift and polite.

Date of experience: February 21, 2018
Canada
1 review
0 helpful votes
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I called the support line with a billing concern that was handled very professionally by Tanya. She was friendly, personable, and understanding. Tanya treated me as a valued customer and took care of the issue right away. It was a pleasure to deal with Tanya and I very much appreciate the excellent support that she provided me with regarding our account.

Date of experience: February 20, 2018
Florida
1 review
0 helpful votes
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I have called in several times with the same issue. Makita took it the one step further that finally resolved the problem
Lynnette RN

Date of experience: February 20, 2018
Florida
1 review
0 helpful votes
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Free trial assistance
February 20, 2018

Tatiana was amazing. She answered my question completely, and provided additional information that was very valuable to me.

Date of experience: February 20, 2018
California
1 review
0 helpful votes
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Tee was Great!
February 20, 2018

Tee was great. She was very patient with me, and walked me through the steps to complete my problems!

Date of experience: February 19, 2018
Georgia
1 review
0 helpful votes
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Zip Recruiter Rocks!
February 20, 2018

Filled four searches in three weeks and two off the positions had so many good candidates we hired two for them. Really impressed with this service and the people at Zip who help. Emily is the best account Rep and Erika is a service dynamo!

Date of experience: February 19, 2018
New Jersey
1 review
0 helpful votes
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Very pleased
February 20, 2018

Katie was very helpful and friendly on the phone
She took time to explain in detail what I needed to do and how best to
Make use of Zip recruiter to get the best candidate possible

Date of experience: February 19, 2018
Quinton J.
Illinois
1 review
0 helpful votes
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I was having trouble logging into my company account and decided to us the online chat. Ericka was fast and prompt, we actually lost connection twice and she was the person I was connected to every time except the last time. she(Ericka) solved my problem within a matter of minutes. I am more then satisfied with the customer service that Ziprecruiter has to offer. Thank you very much for your help and efforts to put the customer first. 5 stars and a MOON...

Date of experience: February 19, 2018
Illinois
1 review
0 helpful votes
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Live Chat Works!
February 19, 2018

Stacia, the the rep on my live chat was very helpful. I had trouble switching my account from a recruiter to a job seeker and she was able to help me in about 5 minutes!

Date of experience: February 18, 2018
District of Columbia
1 review
0 helpful votes
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Quick and efficient help
February 18, 2018

Spoke with Tee Bryant and just needed a little assistance to brighten up my ads and she was wonderful and easy to work with. She knew just what I needed to do and helped me find the solution and also let me know where I could find other helpful hints. Thanks Tee!

Date of experience: February 16, 2018
Tennessee
1 review
0 helpful votes
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Spoke with Tara yesterday and with Katie today in regards to charges on our account. The issues were quickly and satisfactorily resolved. Both Tara and Katie were professional and very courteous. Katie even sent a link on how to post more successful job ad. My bosses and I are pleased with the service we received.

Date of experience: February 16, 2018
Utah
1 review
0 helpful votes
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Thank you Tanya, for taking my call immediately, for clarifying my request and for completing the work while I was still on the phone. Your great service speaks very highly of you and the company.

Date of experience: February 16, 2018
GB
1 review
0 helpful votes
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Quick, simple solution
February 18, 2018

Tee offered a quick and simple solution to my problem. I received a refund within minutes of me calling. Also thankful I got to speak to a person instead of a bunch of automated systems. Thanks for your help!

Date of experience: February 16, 2018
Texas
1 review
0 helpful votes
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Stellar Customer Service
February 18, 2018

Erika Tarango is a gem, she was able to assist me with my question quickly and without issue. This is the type of service that all companies should strive to achieve across the board. THANK YOU

Date of experience: February 16, 2018
Florida
1 review
0 helpful votes
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I called and talked to a rep with a few "how to" questions. I spoke with Tara Brooks. I was so pleased and happy that I called. Tara educated me on how Ziprecruiter works and how to use the site to efficiently use this awesome business tool. I am forever grateful for her patience and willingness to teach me and guide me.
So far, I am super impressed with Ziprecruiter.com!

Date of experience: February 16, 2018
Virginia
1 review
0 helpful votes
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Morgan Byrd was an exceptionally articulate and smart advisor. She constantly saw the situation from my side and was able to give me work around solutions to best meet my needs. I was so fortunate to have her answer when I called back a second time and the service was even better! Note to management... Find a way to KEEP Morgan as she is great for your brand. A fantastic customer experience.

Date of experience: February 15, 2018
Texas
1 review
0 helpful votes
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Great customer service!
February 16, 2018

Tanya was great. She educated me about the features of my account, explaining the details about how to use the search function and the rules of the game. Very helpful!

Jerry Llewellyn

Date of experience: February 15, 2018
Texas
1 review
0 helpful votes
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Troubleshooting Masters
February 16, 2018

I had an issue logging in and needed to reset my password. My computer didn't like what I was doing. I called ZR and Tanya O'Toole was on point helping me clear my history and cache to reset my password. She knew exactly how to walk me through it! Thank you, Tanya! You are a master of customer service! This recruiter is very thankful!

Date of experience: February 15, 2018

From the business

Search for jobs hiring in your area using ZipRecruiter's job search engine - the best way to find a job. Find jobs hiring near you and apply with just 1 click.


ziprecruiter.com
Founded in 2010
Santa Monica, CA, United States