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Zazzle

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Very good
February 3, 2025

Very good,quick and quality product…will recommend to friends…

Date of experience: January 24, 2025
Maryland
2 reviews
0 helpful votes
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Great products and service.
February 3, 2025

My experience was great. Will use Zazzle again and again. Cool stuff.

Date of experience: January 24, 2025
Minnesota
1 review
0 helpful votes
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Easy to navigate website to customize card. Pleased with experience.

Date of experience: January 24, 2025
Pennsylvania
1 review
0 helpful votes
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Plates are adorable!
February 3, 2025

Super easy to customize. Fast shipping! So excited to use them for my daughter's shower!

Date of experience: January 24, 2025
Florida
1 review
0 helpful votes
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Great service
February 3, 2025

Invitations came perfectly as ordered. Fast easy ordering and selection is great

Date of experience: January 24, 2025
Texas
1 review
0 helpful votes
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Perfect
February 3, 2025

The invitations I ordered are beautiful and the turn around time was amazing

Date of experience: January 24, 2025
Mississippi
1 review
0 helpful votes
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So cute!
February 3, 2025

Just as I ordered! Came earlier than expected. Loved them! Absolutely perfect!

Date of experience: January 24, 2025
California
1 review
0 helpful votes
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Love it!
February 3, 2025

Love that I found a gorgeous design and then had the ability to add a personal touch to it!

Date of experience: January 24, 2025
New York
1 review
0 helpful votes
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Exactly as ordered
February 3, 2025

Arrived on time. Baby shower invites look great! Would recommend

Date of experience: January 17, 2025
Florida
1 review
0 helpful votes
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Came out perfect!
February 3, 2025

I designed custom drink napkins for my wedding, coming up in May, and they came out more perfect than I could ever ask for, and the price… Even better!

Date of experience: January 24, 2025
Rhode Island
1 review
0 helpful votes
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Invitations
February 3, 2025

Beautiful invitations for my daughter's bridal brunch and prompt delivery too!

Date of experience: January 24, 2025
Kansas
1 review
0 helpful votes
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Smooth
February 3, 2025

Everything went very smoothly, picked out a design I like, tweaked it a little bit, ordered, and it came in on the day it said it was expected

Date of experience: January 24, 2025
Alabama
1 review
0 helpful votes
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Beautiful Bridal luncheon invitation.
February 3, 2025

It was my first order. It was very easy to maneuver the site and change the content for exactly what I needed. Received them and was very satisfied. The invitations are perfect.

Date of experience: January 24, 2025
North Carolina
1 review
0 helpful votes
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I love my t-shirt with our bitmojis. Caleb and I had a 475 day streak. The shirt helps me remember that.

Date of experience: January 22, 2025
Arkansas
1 review
0 helpful votes
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Slow delivery
January 31, 2025

The product was beautiful and as expected. We chose expedited shipping because we needed it ASAP. Should have been here in 2-4 business days. We received it in 8.

Date of experience: January 10, 2025
Massachusetts
1 review
0 helpful votes
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Embosser
January 31, 2025

It was an amazing product thank you!

Perfect for wedding

Date of experience: January 21, 2025
Maryland
1 review
0 helpful votes
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Turned out good!
January 31, 2025

Quick and easy to make! The cards were God quality and I loved them.

Date of experience: January 21, 2025
Pennsylvania
1 review
0 helpful votes
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Good shirt
January 31, 2025

Good experience. Love the shirt. Came in no time. Everyone loved it

Date of experience: January 20, 2025
California
1 review
0 helpful votes
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Cheerie Delivery
January 31, 2025

Your delivery of a calendar arrived on time by a very nice, cheerie person. Thank you.

Date of experience: January 20, 2025
Florida
1 review
0 helpful votes
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Rehearsal Dinner
January 31, 2025

Ordered rehearsal dinner invitations and came out great good quality and design.

Date of experience: January 20, 2025