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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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I love the site
September 10, 2012

I love the site. Just took me a very long time to decide what i wanted. So much to choose from.

Date of experience: September 9, 2012
Ohio
1 review
0 helpful votes
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Found exactly what I was looking for. Easy to order, shipped promptly, good quality.

Date of experience: September 8, 2012
Illinois
1 review
1 helpful vote
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I had to make a new account, but I have used Zazzle for years. I love it. Really. Not so much purchasing others ideas, but creating my own. Although I have bought from others too :(

Date of experience: September 7, 2012
New Mexico
1 review
0 helpful votes
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I was very pleased, I received my order quickly. I cannot wait to order again.

Date of experience: September 7, 2012
Pennsylvania
1 review
1 helpful vote
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I was in a jam trying to figure out a nice and cute wedding favor for my guest. Our wedding was an Celtic knot theme and there was not many places that provide anything merchandise to this. Zazzle had a beautiful sticker that not only was inexpensive but was reusable on other items for the wedding. All in all I was completely satisfied with the item and thankful that they had it.

Date of experience: September 7, 2012
Virginia
1 review
1 helpful vote
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I have bought many things from Zazzle, and they were always high quality so never in a million yeard did I think if I chose the economy tee that it would be such terrible print quality. I thought the tee itself may not be as nice, but I didn't realize the printing on the tee would appear lighter and cheap-looking. The Scooby and Minnie tee are simply not usable.:-( So upset.

Date of experience: September 6, 2012
California
1 review
1 helpful vote
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Placed the order and the address got messed up. They never told me it failed to deliver and there was no communication until some spam requesting a satisfaction survey. I filled out their contact form and still no email communication. No way to call them. I suspect it will get handled but it will probably take more time.

Date of experience: September 6, 2012
Texas
1 review
1 helpful vote
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Love the ZAZZLE site!
September 6, 2012

Love the ZAZZLE site! Lots to select from. And beautiful designs, bright colors.
Will use again and again.

Date of experience: September 6, 2012
Illinois
1 review
1 helpful vote
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We loved the Sweet Sixteen Flyer. The design was exactly as stated. I can't wait to use Zazzle for another event.

Date of experience: September 6, 2012
New York
1 review
1 helpful vote
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The most awesome website for all your prints and emblems on just about any thing. They do the most beautiful portrait or posters way below the average prize, and they do all sizes even if you want to choose your own. You can design your own posters, t-shirts, cups, you name it. You can also customized the products you order and as i said way below the prize of other websites with the best quality product and workmanship. Zazzle.com rocks!

Date of experience: September 6, 2012
Texas
1 review
1 helpful vote
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I received my items in estimated time frame projected... and they were what i was looking for, i loved them... great gifts...

Date of experience: September 6, 2012
New Jersey
1 review
1 helpful vote
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I'm very satisfied
September 6, 2012

I'm very satisfied. I made an error in my initial order, was almost immediately notified and able to correct my mistake. That's service!

Date of experience: September 6, 2012
Pennsylvania
1 review
1 helpful vote
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Fairly easy to upload my own photo to use on a phone case. A bit pricey, but it's a nice sturdy case.

Date of experience: September 5, 2012
Colorado
1 review
2 helpful votes
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This website was nice; however, the invitations did not come out as I planned. The color was not camo and pink it was really dark green and purple. The site kept saying that I would be able to review the completed invitation prior to submitting the order but it did not allow me to in a full screen version. I would recommend to use this site with caution.

Date of experience: September 5, 2012
Arkansas
1 review
1 helpful vote
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I really enjoyed it
September 5, 2012

I really enjoyed it. I stumbled across it doing a Goggle search for an invitation, so I designed and ordered my invitation ton Zazzle. It was great. The order was filled fast and the invites were mailed to me in no time. LOVE THEM! I received so many compliments on them. They were a hit!

Date of experience: September 5, 2012
Wisconsin
1 review
1 helpful vote
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I woke up in the middle of the night remembering I needed to order cards for an event the following week. I found appropriate cards, for a reasonable price, and had them in hand before I left! Thanks!

Date of experience: September 5, 2012
Texas
1 review
1 helpful vote
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The quality of the business cards I order is outstanding. I am really pleased with the look of the cards. Ordering them was so easy and they came in the timeframe given! Good work!

Date of experience: September 5, 2012
Georgia
1 review
1 helpful vote
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Zazzle has some very nice products at great prices. What I find frustrating is the inability of the site to put items in order of lowest to highest prices and highest to lowest prices. It takes me a lot of time to navigate the website and look at all of the items because the prices are out of order even if I select lowest to highest price.

Date of experience: September 5, 2012
California
4 reviews
16 helpful votes
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This was the WORST online experience I have ever had. I ordered my wedding invitations and accessories and they came out all different sizes. They didn't match... the quality of the paper is CHEAP. I could have gotten better quality if I went to the local drug store and picked up a package of invitations. What is worse, when I called Customer Service, the rep was mean, insulting, and kept saying the same thing "you made the mistake" and "this is our policy". His supervisor was even worse... said the same phrases over and over again. They rude and insensitive and did not try to remedy the situation. I sent the entire order back in the precise way they told me they had to send it back. I have the UPS tracking showing it was delivered. Yet they say they never received it. I have yet to receive my refund which is over $400... please don't trust this site, especially with something important. I learned this the hard way.

Date of experience: September 4, 2012
California
1 review
0 helpful votes
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Great selection of Very high quality items! Really Great packaging! Really fast delivery!

Date of experience: September 3, 2012