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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I love the site. Just took me a very long time to decide what i wanted. So much to choose from.
Found exactly what I was looking for. Easy to order, shipped promptly, good quality.
I had to make a new account, but I have used Zazzle for years. I love it. Really. Not so much purchasing others ideas, but creating my own. Although I have bought from others too :(
I was very pleased, I received my order quickly. I cannot wait to order again.
I was in a jam trying to figure out a nice and cute wedding favor for my guest. Our wedding was an Celtic knot theme and there was not many places that provide anything merchandise to this. Zazzle had a beautiful sticker that not only was inexpensive but was reusable on other items for the wedding. All in all I was completely satisfied with the item and thankful that they had it.
I have bought many things from Zazzle, and they were always high quality so never in a million yeard did I think if I chose the economy tee that it would be such terrible print quality. I thought the tee itself may not be as nice, but I didn't realize the printing on the tee would appear lighter and cheap-looking. The Scooby and Minnie tee are simply not usable.:-( So upset.
Placed the order and the address got messed up. They never told me it failed to deliver and there was no communication until some spam requesting a satisfaction survey. I filled out their contact form and still no email communication. No way to call them. I suspect it will get handled but it will probably take more time.
Love the ZAZZLE site! Lots to select from. And beautiful designs, bright colors.
Will use again and again.
We loved the Sweet Sixteen Flyer. The design was exactly as stated. I can't wait to use Zazzle for another event.
The most awesome website for all your prints and emblems on just about any thing. They do the most beautiful portrait or posters way below the average prize, and they do all sizes even if you want to choose your own. You can design your own posters, t-shirts, cups, you name it. You can also customized the products you order and as i said way below the prize of other websites with the best quality product and workmanship. Zazzle.com rocks!
I received my items in estimated time frame projected... and they were what i was looking for, i loved them... great gifts...
I'm very satisfied. I made an error in my initial order, was almost immediately notified and able to correct my mistake. That's service!
Fairly easy to upload my own photo to use on a phone case. A bit pricey, but it's a nice sturdy case.
This website was nice; however, the invitations did not come out as I planned. The color was not camo and pink it was really dark green and purple. The site kept saying that I would be able to review the completed invitation prior to submitting the order but it did not allow me to in a full screen version. I would recommend to use this site with caution.
I really enjoyed it. I stumbled across it doing a Goggle search for an invitation, so I designed and ordered my invitation ton Zazzle. It was great. The order was filled fast and the invites were mailed to me in no time. LOVE THEM! I received so many compliments on them. They were a hit!
I woke up in the middle of the night remembering I needed to order cards for an event the following week. I found appropriate cards, for a reasonable price, and had them in hand before I left! Thanks!
The quality of the business cards I order is outstanding. I am really pleased with the look of the cards. Ordering them was so easy and they came in the timeframe given! Good work!
Zazzle has some very nice products at great prices. What I find frustrating is the inability of the site to put items in order of lowest to highest prices and highest to lowest prices. It takes me a lot of time to navigate the website and look at all of the items because the prices are out of order even if I select lowest to highest price.
This was the WORST online experience I have ever had. I ordered my wedding invitations and accessories and they came out all different sizes. They didn't match... the quality of the paper is CHEAP. I could have gotten better quality if I went to the local drug store and picked up a package of invitations. What is worse, when I called Customer Service, the rep was mean, insulting, and kept saying the same thing "you made the mistake" and "this is our policy". His supervisor was even worse... said the same phrases over and over again. They rude and insensitive and did not try to remedy the situation. I sent the entire order back in the precise way they told me they had to send it back. I have the UPS tracking showing it was delivered. Yet they say they never received it. I have yet to receive my refund which is over $400... please don't trust this site, especially with something important. I learned this the hard way.
Great selection of Very high quality items! Really Great packaging! Really fast delivery!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

