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From the business
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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I love all the products I went through all of the birthday cards and they very beautiful
Easy to design and easy to order. It arrived just as desired. Perfect. I don't know if it's waterproof or not but it's definitely representing my brand perfectly.
I ordered a cap topper supposed to be royal blue but when delivered it was purple and it lacked any kind of $$ worth spending. Very blah and I can do better with a glue gun and markers. Will not be recommending to others or ordering again.
This company is not sophisticated enough for password resets. Chat named Suzanne was terrible worker.
Hello Dianne,
We are so sorry to hear about your password reset difficulty. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right.
Please contact our customer service department for assistance.
We can be reached at [email protected], or give us a call at 1-888-892-9953.
We look forward to assisting you further
Thank you,
Kitty
Their password resent does not work. Their sign in also does not work. They need to fix their website sign-in process. Terrible process.
Shipping was relatively quick and easy. The shirt is a little 'stiff', but should loosen up after a couple of washes.
Hello Gary,
I am so sorry to hear about your wine labels that is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. Iβll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Kitty
They came out really good, love the quality, and came in a good time frame!
I'm disappointed with the address labels that I ordered. When they arrived, the way they are printed makes the return address almost impossible to read. The preview online was not like this and was much more legible. I won't be able to use these...
Hello Jennifer,
I am so sorry to hear about your address labels that is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. Iβll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Kitty
Zazzle had the perfect card for what I needed, very few changes and exact artwork that I'd hoped for.
Had five t-shirts printed of my own digital paintings and they came in less than a week. Fantastic!
I'm proud to display and hand the business cards I purchased to clients. I'll be reordering!
Great service πππππππππππππππππππππππππππππππππππππ
Easy to customize a sign for my nieces Bridal Shower! Professional printed arrived on time and in excellent condition. Was the extra special touch I needed for this beautiful day.
Wonderful cards from this person! I would order again. Beautiful cards & fast delivery!
Easy to work with the design feature and create our custom banner and yard signs.
I was shopping for my daughters bridal shower invitations. There were lots of choice's. The invitations were delivered quickly and they looked great! We were even able to put her QR code on it for easy reference to her registry! I would definitely order from them again!
Great job. Cards were beautiful colors and came exactly as pictured
Fast shipment just what I ordered the quality was very professional great color
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- SmartCustomerβs sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jennifer,
I am so sorry to hear about your cap topper issue. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. Iβll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Kitty