ZazzleReviews 13,882

I settled for Zazzle because their print machine can print text in different languages. I ordered a shirt that they claimed to be "MADE IN USA". When I received it, it said it was made in HONDURAS! They refunded my money and let me keep the shirt, but after I washed it once in COLD WATER, the color became faded and spotty! The shirt looks like a faded mess now! I'm upset because I liked the design. DO NOT BUY THEIR SHIRTS! THEY"RE TRASH!

I created my wedding invitations using one of the premade templates. Whey arrived, the matte paper and type of template made it impossible to read some of the text so I wanted to return and possibly exchange. They gave me an immediate refund in full and didn't bother me to send back the copies that would not work, which I thought was considerate. I decided to try another template using semi gloss and they look amazing! I'm so exited to send them out. Both times I ordered, the order arrived several days before the site said it would. This is a great site and I can't wait to use their services in the future.

Seeing negative reviews, I was wary of ordering (five clocks) from Zazzle, so I committed to writing a review for others in a similar predicament. Anyway, all fine except for the appearance, in particular the rather severe problem that it is hard to read the time off them. Some designs I couldn't get with numbers, unfortunate but I knew about that. A worse problem is black clock hands on largely dark backgrounds - not an intelligent design.

Paid 50$ on shipping to have them done within 4 days, over a week passed and my order still showed as processing. I was so fed up I called them and they told me my order was "stuck" and had to get approved because you aren't allowed to use school names ON GRADUATION ANNOUCMENTS. Yet every single design example had school names. Why on earth would they not state that when purchasing them. And why on earth would a website offer graduation announcements and not allow you to put your school name when that's the entire point of graduation annoucments. So ridiculously dumb it hurts. Do not use for graduation announcements if you plan on using your school name like most people would. Truly disappointed I wasted a week waiting for annoucments that never even got processed when I could of just went to minted or Shutterfly and had them quick. Also disappointed no one even bothered to contact me about the delay and I had to reach out myself. Ew

Just so know, I've used Zazzle countless times in the past.
Not my first rodeo with them. Keep in mind this was supposed to be a gift.
My design was basic and framed with a black background and, I chose a black shirt.
After all the adjustments were done, it was perfect.
When the shirt arrived, oh boy...
Someone thought it would be awesome to print black on a black shirt... yeah
So, the black frame of the design was printed as well.
Long story short, I paid good money plus express shipping that pushed the price to $40.75.
What did I get?
A shirt that looks like it was made at home with an iron on sticker.
And they thought it was ok to send me this joke of a shirt.
I seriously could have made this quality at home with a printer, transfer paper, and an iron. No way I would ever give anyone this garbage as a gift.
Just the fact that they thought that shirt was good enough to send to me lets me know there's no quality control going on.
Looks like Zazzle standards has changed.
Oh well. Time to go somewhere else from now on.

Oh yeah, also let me thank you for having to run out for a lame last minute gift.

I have ordered many personalized custom photo products from Snapfish, Shutterfly, Walgreens, and Zazzle. And Zazzle by far, blows away Snapfish, Shutterfly, and Walgreens. First of all, Snapfish, Shutterfly, and Walgreens charge astronomical shipping prices. I have ordered so many items that the shipping cost more than the item itself. Made many of the free personalized custom products that Shutterfly always offers, but the shipping always ends up costing me more than the regular price of the items. Same with Snapfish and Walgreens. To make matters worse, it always took one month or longer to receive my order from Snapfish, Shutterfly, and Walgreens. My photo book from Walgreens got lost in transit. Took over two months for me to receive it because they had to make and send me out another one. On March 31,2019, I ordered a personalized photo coffee mug from Snapfish because it was a special for $1.99 for the coffee mug, but the shipping cost me $9.99. Well after one month, I still did not receive the mug so I emailed Snapfish and was told it was lost in transit, so they said they would make another mug and send it to me. As of May 8,2019, I am still waiting for the coffee mug.

I have been ordering personalized custom products regularly from Zazzle for over 4 years. Never had not one bad experience. I have ordered personalized photo Christmas wrapping paper that was just absolutely amazing. The quality of the wrapping paper was unbelievable. I have ordered personalized photo clipboards, puzzles, kitchen towels, coffee mugs, slippers, watches, pencil case, notebooks, mousepads, table top photo easel, stickers, Christmas gift labels and cards, and many more personalized photo items from Zazzle and every product I have ever ordered, came out amazing. There were many photos that I would use for my products that had the yellow triangle and it would not recommend me using the photo because of the quality of my photo but I ordered it anyways, and they came out perfectly clear and flawless every single time. I live in Hawaii, so the shipping cost for anything is just insane. But with Zazzle Black, I pay just $9.99 for one year of free shipping on anything I order. You just can't beat that. And they make and process my order in a couple days. Once it ships, I receive it 3 days later. So I receive my orders within one week. Never ever had my orders lost in transit either. Once, I accidentally ordered 2 of the same T shirts and Zazzle refunded me for the second T shirt and told me I could keep it. They respond to there emails immediately. I highly highly recommend Zazzle especially if you live in Hawaii. You won't regret it and you won't be disappointed.

I ordered custom invitations and envelopes. The invitation's arrived earlier than I expected, they are super fantastic. I also ordered a set of envelopes because I didn't want to use the plain envelopes that came with the invitation. They were not in the box with the invitations. I ordered GOLD LEAF FOIL envelopes, what arrived 2 weeks later was half dyed (green that faded into a mustard yellow color) paper envelopes. Waiting the extra 2 weeks caused me to miss my mailing date. Customer Service did refund my money for the envelopes. But still a very disappointing first time experience and I will not use this service again.