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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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The invitations are beautiful and perfect for my event. They are excellent quality and were here well before the scheduled delivery. Thank you!
I ordered a set of the highest quality business cards available and I was not disappointed. The color and texture is exactly what I wanted. The stock is thick and very professional.
We had quick service, prompt delivery and they looked great!
Cute! I love the card stock. Better quality than I expected to be honest. Couldn't wait to send them out!
The invitation came in like the size of a Thank you Card. Why would that even be an option for an Invitation. I didn't even see that I would need to change that.
The invitations were perfect. Good designs, did perfect with the writing as well.
I had custom bridal proposal cards made and they were amazing! So cute and fun! Great quality and lots of options.
Product was great. Had no issues. Fast shipping. Overall happy.
Easy to use web site, ordering easy, delivery fast!
Easy to make and great prices. I also received my order quick!
The templates were very nice and the personalization was very easy to use. Plus the prices were great!
Great! The site was very easy to use and the cards I ordered turned out beautifully. Thank you
Loved the save the dates. Arrived sooner than expected.
Invitations look great; website was fun to use and delivery was prompt.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

