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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I would definitely use Zazzle again. My order came in 2 days after i placed it. I couldn't be any happier
The invitation was everything. I love it. My guess as me who did them
Great. Everything was wonderful. Quick and easy. Everything looked amazing.
Flexibility with invitation making and quick turnaround time were highlights.
Easy to navigate and design your product on website. Lots of options and delivery of product was fast and accurate! Definitely will use Zazzle again.
Great product. Easy to use site. Will return for all my card buying.
I was so happy with the selection of products on Zazzle. And, it came quicker than promised!
I have always found this site to be very user friendly. I ordered some printed cards which I was able to customize(unlike card aisle in supermarket). They were great! Also equally important is that they came very professionally packed so as not to get damaged, bent, or distorted.
Not perfect as we expected to get our save the date with foil details but after reading the website more careful it does indeed say that it's just for the website and not an actual representation of the product. However the cards arrived way in advance.
They are perfect and arrived several days prior to the original promised day! Great company and great products.
Ordered online. Easy to order. Product was delivered earlier than expected. Good quality in
Very pleased with how the mug turned out. It was exactly as pictured.
Everything was just great! Loved the invitations and the ability to personalize them.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

