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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Great!
April 8, 2022

Such an easy process and great quality! Thanks for being a part of our big day "save the dates"!

Date of experience: April 8, 2022
Washington
1 review
0 helpful votes
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Fast service and Quality items!
April 8, 2022

I would definitely use Zazzle again. My order came in 2 days after i placed it. I couldn't be any happier

Date of experience: April 8, 2022
Indiana
1 review
0 helpful votes
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Graduation invitations
April 8, 2022

The invitation was everything. I love it. My guess as me who did them

Date of experience: April 8, 2022
New York
1 review
0 helpful votes
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Great
April 8, 2022

Great. Everything was wonderful. Quick and easy. Everything looked amazing.

Date of experience: April 8, 2022
Virginia
1 review
0 helpful votes
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Great turnaround
April 8, 2022

Flexibility with invitation making and quick turnaround time were highlights.

Date of experience: April 8, 2022
Ohio
2 reviews
0 helpful votes
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You Won't Be Disappointed
April 8, 2022

Easy to navigate and design your product on website. Lots of options and delivery of product was fast and accurate! Definitely will use Zazzle again.

Date of experience: April 8, 2022
Illinois
1 review
0 helpful votes
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Excellent
April 8, 2022

Excellent product and Excellent service.
Thank you!

Date of experience: April 7, 2022
Michigan
1 review
0 helpful votes
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Beautiful
April 8, 2022

Great product. Easy to use site. Will return for all my card buying.

Date of experience: April 7, 2022
Florida
1 review
0 helpful votes
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Happy Customer
April 8, 2022

I was so happy with the selection of products on Zazzle. And, it came quicker than promised!

Date of experience: April 7, 2022
Texas
1 review
0 helpful votes
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Love it!
April 8, 2022

Beautiful! I love them they are perfect! Soft muted colors so pretty!

Date of experience: April 7, 2022
Illinois
1 review
0 helpful votes
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Custom occasion cards
April 8, 2022

I have always found this site to be very user friendly. I ordered some printed cards which I was able to customize(unlike card aisle in supermarket). They were great! Also equally important is that they came very professionally packed so as not to get damaged, bent, or distorted.

Date of experience: April 7, 2022
Minnesota
2 reviews
0 helpful votes
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Very good experience
April 8, 2022

Not perfect as we expected to get our save the date with foil details but after reading the website more careful it does indeed say that it's just for the website and not an actual representation of the product. However the cards arrived way in advance.

Date of experience: April 7, 2022
Texas
1 review
0 helpful votes
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50th Anniversary invitations
April 8, 2022

They are perfect and arrived several days prior to the original promised day! Great company and great products.

Date of experience: April 7, 2022
Missouri
1 review
0 helpful votes
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Grad invite
April 8, 2022

Easy to order. Arrived ahead of schedule. Beautiful invite.

Date of experience: April 7, 2022
Louisiana
2 reviews
0 helpful votes
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Easy ordering! Great product!
April 8, 2022

Ordered online. Easy to order. Product was delivered earlier than expected. Good quality in

Date of experience: April 7, 2022
New Jersey
2 reviews
0 helpful votes
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Perfect!
April 8, 2022

Awesome variety to chose from, easy to customize and came quickly with updates at every step. Will definitely use Zazzle again!

Date of experience: April 7, 2022
Wisconsin
1 review
0 helpful votes
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On time delivery
April 8, 2022

Delivery is on time and the product has great quality

Date of experience: April 7, 2022
California
1 review
0 helpful votes
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Fast Shipping
April 8, 2022

Very pleased with how the mug turned out. It was exactly as pictured.

Date of experience: April 7, 2022
Pennsylvania
1 review
0 helpful votes
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Easy to order, fantastic customer service, and fast delivery!

Date of experience: April 7, 2022
Texas
2 reviews
0 helpful votes
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Great
April 8, 2022

Everything was just great! Loved the invitations and the ability to personalize them.

Date of experience: April 7, 2022