Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Zazzle

Zazzle

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
See all photos
How would you rate Zazzle?
grey stargrey stargrey stargrey stargrey star

Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Washington
2 reviews
0 helpful votes
Follow tracy R.
Unfollow tracy R.
Share Review
Report Review

Very pleased
April 29, 2022

My order came very fast. Good quality and many choices. Thank you

Date of experience: April 29, 2022
California
1 review
0 helpful votes
Follow nika B.
Unfollow nika B.
Share Review
Report Review

You guys did a great job
April 29, 2022

I was very happy about my order and the delivery was quicker than I expected. So thank you for doing a great job on my order I appreciate you guys work.

Date of experience: April 29, 2022
Texas
1 review
0 helpful votes
Follow sylvia N.
Unfollow sylvia N.
Share Review
Report Review

Great experience!
April 29, 2022

I received my order way before estimated delivery date. The invitations I ordered were good quality and met my expectations. I would definitely recommend Zazzle

Date of experience: April 29, 2022
Colorado
1 review
0 helpful votes
Follow carol E.
Unfollow carol E.
Share Review
Report Review

Fast shipping
April 29, 2022

Invitations were delivered sooner than expected and looked great

Date of experience: April 29, 2022
Missouri
1 review
0 helpful votes
Follow keri D.
Unfollow keri D.
Share Review
Report Review

Great poster!
April 29, 2022

My poster arrived perfectly! Delivery was quicker than predicted by a week and in perfect condition! I am so happy!

Date of experience: April 29, 2022
Florida
1 review
0 helpful votes
Follow virginia V.
Unfollow virginia V.
Share Review
Report Review

Wedding invitations
April 29, 2022

I received my order fast. The invitations and RSVP cards are beautiful! Exactly as pictured!

Date of experience: April 29, 2022
California
1 review
0 helpful votes
Follow monica A.
Unfollow monica A.
Share Review
Report Review

Came out great, Delivered on time.
April 29, 2022

Zazzle has quick reliable turnaround and always provides high quality results

Date of experience: April 29, 2022
Michigan
1 review
0 helpful votes
Follow ana B.
Unfollow ana B.
Share Review
Report Review

Great overall. They came out beautiful! I love them so much! Exactly what I wanted (:

Date of experience: April 29, 2022
Texas
1 review
0 helpful votes
Follow helen U.
Unfollow helen U.
Share Review
Report Review

Great job
April 29, 2022

Great job on product, thank you, thanks for accurate shipment as well

Date of experience: April 29, 2022
Florida
1 review
0 helpful votes
Follow michele Q.
Unfollow michele Q.
Share Review
Report Review

All it was described
April 29, 2022

Good pricing, quick delivery, but awesome end product!

Date of experience: April 29, 2022
New Jersey
1 review
0 helpful votes
Follow don C.
Unfollow don C.
Share Review
Report Review

Excellent Experience
April 29, 2022

Great experience with Zazzle as a first time user of the service. Very streamlined user interface. My daughter and I were able to complete our order in a stress free manner. Deliver came before listed date which made my daughter extremely happy. Will definitely use service again.

Date of experience: April 29, 2022
Texas
1 review
0 helpful votes
Follow Elizabeth S.
Unfollow Elizabeth S.
Share Review
Report Review

Thank you-will use again
April 29, 2022

I will use Zazzle again, my order was easy to make, edit, and order! I received it in timely matter and am excited to send out the grad invites I made!

Date of experience: April 29, 2022
Georgia
1 review
0 helpful votes
Follow tashaunda H.
Unfollow tashaunda H.
Share Review
Report Review

Gender Reveal Sign
April 29, 2022

Turned out great! Loved it! Shipping came quicker than expected and I'm so pleased.

Date of experience: April 29, 2022
Massachusetts
1 review
0 helpful votes
Follow yesenia O.
Unfollow yesenia O.
Share Review
Report Review

Graduation invitations
April 29, 2022

Looked exactly like they did online. I loved them!

Date of experience: April 29, 2022
Virginia
1 review
0 helpful votes
Follow Lc E.
Unfollow Lc E.
Share Review
Report Review

Great experience!
April 29, 2022

The invitations I made were of great quality and they were delivered so fast! I will be using them again!.

Date of experience: April 29, 2022
Illinois
2 reviews
0 helpful votes
Follow Stephanie D.
Unfollow Stephanie D.
Share Review
Report Review

Thank you cards with photos!
April 29, 2022

Easy to create and shipping was fast! The pricing with a discount was great.

Date of experience: April 29, 2022
South Carolina
1 review
0 helpful votes
Follow julieta C.
Unfollow julieta C.
Share Review
Report Review

Very happy
April 29, 2022

Zazzle's is prices were a little out of budget for me but over all great! And fast shipping was a plus!

Date of experience: April 29, 2022
Texas
1 review
0 helpful votes
Follow dana M.
Unfollow dana M.
Share Review
Report Review

Order was great!
April 29, 2022

This company has done everything as I have ordered and gotten it to me on time exactly as promised. I am very happy with both items I have ordered with them and will use them again. Thank you!

Date of experience: April 29, 2022
North Carolina
1 review
0 helpful votes
Follow E. T.
Unfollow E. T.
Share Review
Report Review

Perfect!
April 29, 2022

The quality of the invitations and attention to detail is impeccable! Package came in a few days and I couldn't be more impressed! Thanks again for these beautiful cards!

Date of experience: April 29, 2022
New York
1 review
0 helpful votes
Follow amanda K.
Unfollow amanda K.
Share Review
Report Review

Easy gorgeous invites
April 29, 2022

Second time using dazzle. Designing is fun and easy. Shipping is so quick and efficient. Love using this service for invitations

Date of experience: April 29, 2022