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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Awesome Experience
May 1, 2022

I totally like the high school graduation invitations I ordered. The color is vivid. The lettering, gloss and overall personalized look of the invite is fantastic. I wish I would have known about this option for my daughter's college graduation. The cost is considerably less expensive than traditional graduation invitations that you can't uniquely personalize. I will definitely be recommending this option to others as it was suggested to me. Oh, and I utilized expedited shipping for 72hour turnaround and it arrived in 48!

Date of experience: May 1, 2022
Alabama
1 review
0 helpful votes
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Fast, easy and great product!
May 1, 2022

The customization of the graduation announcement was easy to format, and just what I was looking for. The order arrived days before I thought it would, and the end product was just like it looked on the screen. No surprises!

Date of experience: May 1, 2022
Florida
1 review
0 helpful votes
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Fantastic
May 1, 2022

Our silver anniversary vow renewal invitations look amazing.

Date of experience: May 1, 2022
Iowa
1 review
0 helpful votes
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Very good
May 1, 2022

There was a good selection of styles to choose from, it was easy to use and the order shipped quickly. We're very satisfied with the experience.

Date of experience: May 1, 2022
Maryland
1 review
0 helpful votes
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BEST CARD EVER!
May 1, 2022

Ordered a 1st Mother's Day card for my daughter, arrived promptly, exactly as ordered, packaged extremely well, couldn't be happier! I'm sure this will be a card that is treasured for many years to come! Highly recommend Zazzle for greeting cards, personalized makes them so special!

Date of experience: May 1, 2022
Florida
1 review
0 helpful votes
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Great
May 1, 2022

I like the results but when were doing the conversation with a pro the connection was horrible

Date of experience: May 1, 2022
New York
1 review
0 helpful votes
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Quick fulfillment of order. Great quality of greeting cards along with a great variety of designs.

Date of experience: May 1, 2022
California
1 review
0 helpful votes
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Amazing!
May 1, 2022

Beyond satisfied with my invitations and they got to my house right on time.

Date of experience: May 1, 2022
Arizona
1 review
0 helpful votes
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Fabulous
May 1, 2022

Easy and many cards to choose from. It's a gorgeously made card!

Date of experience: May 1, 2022
Colorado
1 review
0 helpful votes
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Grad announcements
May 1, 2022

It was so easy to customize the announcements and they came in a timely manner.

Date of experience: May 1, 2022
Vermont
1 review
0 helpful votes
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Mediocre - Good
May 31, 2022

My first experience with the site was POOR. I had an awful time with the spacing of my message. I gave up. Disappointing. Note: I was given a code for a 60% discount.

A day or two later, I wanted that card bad enough, I tried again. I muddled my way through and obtained my layout. Good. When I used the discount code, I found it had expired. Disappointing. I was given a code for 20% discount. Not as good. Disappointing.

Delivery, time and service was very good.

Overall, Mediocre.

Richard

Date of experience: May 1, 2022
Illinois
1 review
0 helpful votes
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Good quality and go it fast
May 1, 2022

Creating and ordering the invitation was easy. The whole experience with your website was great. Just need to work on your shipping costs. They are way too high!

Date of experience: May 1, 2022
Wisconsin
1 review
0 helpful votes
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Western wedding invites
May 1, 2022

Using Zazzle was so easy. Customizing was a breeze. I even found that I could add additional text fields, change the fonts and text size. The artwork is beautiful. The order arrived exactly when it was supposed to and looks exactly as expected. I highly recommend using Zazzle!

Date of experience: May 1, 2022
Arizona
1 review
0 helpful votes
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Quick
May 1, 2022

I ordered a flying monkey poster to add to my collection of psychology themed poster and it arrived in three days, faster than promised.

Date of experience: May 1, 2022
Michigan
1 review
0 helpful votes
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Above and beyond
May 1, 2022

I love them so much! I also loved how fast they got delivered.

Date of experience: May 1, 2022
Georgia
1 review
0 helpful votes
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Invitation ASAP
May 1, 2022

I did the rush delivery and my invitations came the day that they were supposed to.

Date of experience: May 1, 2022
Florida
1 review
0 helpful votes
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Extremely Satisfied Customer
May 1, 2022

The invitations were easy to design among the great variations to choose from. I received the invitations much sooner than expected. I am very happy and I would gladly recommend Zazzle to others.

Date of experience: May 1, 2022
Florida
1 review
0 helpful votes
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Mother's Day gift
May 1, 2022

I got a custom frame and it came as was quite beautiful.

Date of experience: May 1, 2022
Virginia
1 review
0 helpful votes
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Happy customer
May 1, 2022

Ordering was easy and shipping was on time. My son loved his graduation card!

Date of experience: May 1, 2022
Colorado
1 review
0 helpful votes
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Invitations
May 1, 2022

It was a very good experience. Easy to order. Fast delivery time. Excellent quality.

Date of experience: May 1, 2022