Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Zazzle

Zazzle

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
See all photos
How would you rate Zazzle?
grey stargrey stargrey stargrey stargrey star

Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
Follow lachelle Y.
Unfollow lachelle Y.
Share Review
Report Review

Satisfied customer
May 3, 2022

Order came in a fast and professional matter. I and my daughter were very satisfied. Amazing quality and will continue to order.

Date of experience: May 2, 2022
Florida
1 review
0 helpful votes
Follow terri B.
Unfollow terri B.
Share Review
Report Review

Couldn't have been easier
May 2, 2022

Great templates, easy to customize, fast shipping, looks great!

Date of experience: May 2, 2022
Pennsylvania
1 review
0 helpful votes
Follow Karen X.
Unfollow Karen X.
Share Review
Report Review

Quick service
May 2, 2022

Did the invitations for my daughter's bay shower. Was very pleased with the results and quick delivery. Came a week before the stateddeliveru daye

Date of experience: May 2, 2022
Alabama
1 review
0 helpful votes
Follow kelsey E.
Unfollow kelsey E.
Share Review
Report Review

Fast shipping
May 2, 2022

The shipping was a lot faster than expected! The quality of my invites are amazing!

Date of experience: May 2, 2022
New Jersey
1 review
0 helpful votes
Follow alison T.
Unfollow alison T.
Share Review
Report Review

Satisfied customer
May 2, 2022

Liked that the design allowed me to upload my own photos and that it could be postcard size. The order arrived quickly too!

Date of experience: May 2, 2022
Missouri
1 review
0 helpful votes
Follow Michele R.
Unfollow Michele R.
Share Review
Report Review

Great service!
May 2, 2022

Things were shipped fast and securely. Happy with my experience.

Date of experience: May 2, 2022
Montana
1 review
0 helpful votes
Follow christina V.
Unfollow christina V.
Share Review
Report Review

Perfect every time!
May 2, 2022

I haven't used Zazzle for a couple of years, but I came back because I remembered that I always received exceptional quality. Once again- you all delivered beautifully.

Date of experience: May 2, 2022
Texas
1 review
0 helpful votes
Follow yanira K.
Unfollow yanira K.
Share Review
Report Review

Beautiful poster!
May 2, 2022

I love the color of the letters! It's beautiful and perfect for play room!

Date of experience: May 2, 2022
New York
1 review
0 helpful votes
Follow amber U.
Unfollow amber U.
Share Review
Report Review

Mind central stickers
May 2, 2022

Love it a little small but that's my fault! Thanks!

Date of experience: May 2, 2022
North Carolina
1 review
0 helpful votes
Follow ashley I.
Unfollow ashley I.
Share Review
Report Review

Awesome experience!
May 2, 2022

The invitations got to me sooner than I thought. They are beautiful.

Date of experience: May 2, 2022
Wisconsin
1 review
0 helpful votes
Follow janaye P.
Unfollow janaye P.
Share Review
Report Review

Cute
May 2, 2022

My sons first birthday is coming up and the invites turned out great!

Date of experience: May 2, 2022
Texas
2 reviews
0 helpful votes
Follow Regina V.
Unfollow Regina V.
Share Review
Report Review

Beautiful Invitations
May 2, 2022

The invitations were absolutely lovely and gorgeous, Five stars to the company

Date of experience: May 2, 2022
Georgia
1 review
0 helpful votes
Follow jason Z.
Unfollow jason Z.
Share Review
Report Review

Excellent Quality
May 2, 2022

Excellent. Easy to use, quality product and delivered in line with expectations that were set

Date of experience: May 2, 2022
Virginia
1 review
0 helpful votes
Follow margaret N.
Unfollow margaret N.
Share Review
Report Review

Nurses Week Thank you Cards
May 2, 2022

The card are great. Our nurses will love them when they receive them in the mail

Date of experience: May 2, 2022
Virginia
1 review
0 helpful votes
Follow alissa Q.
Unfollow alissa Q.
Share Review
Report Review

Great Quick Service
May 2, 2022

My order was delivered earlier than expected which was great because I was running a bit behind on getting things together for my daughters first bday. My card ordered was so beautiful and fits her theme perfectly. Will definitely be ordering again.

Date of experience: May 2, 2022
Maryland
1 review
0 helpful votes
Follow maribel C.
Unfollow maribel C.
Share Review
Report Review

Postcards
May 2, 2022

I placed my order to send postcards on National Postcard Day. I received them early and loved their postcards.

Date of experience: May 2, 2022
Pennsylvania
1 review
0 helpful votes
Follow kelly X.
Unfollow kelly X.
Share Review
Report Review

Birthday invites
May 2, 2022

Ordered for the first time & literally it got here the next week. They turned out wonderful. Highly recommend!

Date of experience: May 2, 2022
Missouri
1 review
0 helpful votes
Follow Chris P.
Unfollow Chris P.
Share Review
Report Review

Great experience!
May 2, 2022

Item arrived and looked exactly as expected. Shipped fast. Thank you!

Date of experience: May 2, 2022
Michigan
1 review
0 helpful votes
Follow elizabeth B.
Unfollow elizabeth B.
Share Review
Report Review

Bridal Sign
May 2, 2022

It was great. I got it on time. Will use Zazzle again.

Date of experience: May 2, 2022
Florida
1 review
0 helpful votes
Follow kay J.
Unfollow kay J.
Share Review
Report Review

Customized cat birthday card
May 2, 2022

I am very happy with the card I received. Great quality, price and quick delivery was appreciated and I will definitely continue ordering from Zazzle. I'm so glad I discovered these products!

Date of experience: May 2, 2022