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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Good design, bad size
June 2, 2022

I like the design but I did not check the size and they were much smaller than expected. I thought they would be standard invitation size but they were 3.5in by 5in which made the writing so small it is difficult to read.

Date of experience: May 3, 2022
Pennsylvania
1 review
0 helpful votes
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Just okay
June 2, 2022

The cards are beautifully made and came quickly but to get them within what would have amounted to more than a week, which to me is not exactly rush delivery I had to pay an additional 15 dollars. I had no choice because I couldn't leave the house to get cards in time but I paid 30 dollars for three greeting cards and I'm sick about that. Never again

Date of experience: May 3, 2022
California
1 review
0 helpful votes
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Great Experience!
May 3, 2022

I am glad I chose to use Zazzle for my daughter's sweet sixteen invitations. I was very easy to select and edit what we wanted. We received what we purchased in a timely manner. Thanks agian.

Date of experience: May 3, 2022
Ohio
1 review
0 helpful votes
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Save the dates
May 3, 2022

Received my save the dates, they are perfect. Quality is great as well.

Date of experience: May 3, 2022
Virginia
1 review
0 helpful votes
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Fontana Dam postcards
May 3, 2022

They were perfect and exactly what I was looking for. They even came early!

Date of experience: May 3, 2022
New York
1 review
0 helpful votes
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60th Birthday!
May 3, 2022

Great from start to finish. Easy to design on the site and
Even Arrived Early!

Date of experience: May 3, 2022
Florida
1 review
0 helpful votes
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Good Product
May 3, 2022

The product was very well made. I should have made some adjustments on my end but what they did was awesome!

Date of experience: May 3, 2022
New Jersey
1 review
0 helpful votes
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Card order
May 3, 2022

I ordered a card for my very special grand dog. It came absolutely beautiful! His 1st birthday card with a picture and personalized with his name. Great hit!

Date of experience: May 3, 2022
Tennessee
1 review
0 helpful votes
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Beautiful invitations
May 3, 2022

Exactly as pictured and great quality. Highly recommend.

Date of experience: May 3, 2022
New Jersey
1 review
0 helpful votes
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Looks great!
May 3, 2022

It came fairly quickly and it looks great, thank you!

Date of experience: May 3, 2022
Illinois
1 review
0 helpful votes
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Invites
May 3, 2022

Experience was great. The invites were pretty and perfect.

Date of experience: May 3, 2022
New York
1 review
0 helpful votes
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Very good product and quality
May 3, 2022

The quality of the poster is perfect and better than I expected. Very fast shipping too.

Date of experience: May 3, 2022
Ohio
1 review
0 helpful votes
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Nice Mother's Day Cards
May 3, 2022

Custom created three mother's day cards. They are wonderful. I do think the color on the photos could be crisper and brighter, but overall I am very happy with the finished product.

Date of experience: May 3, 2022
New Jersey
1 review
0 helpful votes
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Notary badge
May 3, 2022

It was really easy to make and shipping was very fast

Date of experience: May 3, 2022
Texas
1 review
0 helpful votes
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Items
May 3, 2022

I received my items faster than i expected. What a wonderful experience being able to buy products for the first time and they delivered exactly as I ordered them.

Date of experience: May 3, 2022
South Dakota
1 review
0 helpful votes
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Fast processing and delivery. Great quality. My only complaint is that this review required 50 characters.

Date of experience: May 3, 2022
Missouri
1 review
0 helpful votes
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Recommend
May 3, 2022

The invitations were exactly how I wanted. Exact design and colors. They looked beautiful! They were not damaged when they arrived.

Date of experience: May 3, 2022
Florida
1 review
0 helpful votes
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Super cute!
May 3, 2022

Super cute and fast shipping, love the design, came exactly as shown online

Date of experience: May 3, 2022
Texas
1 review
0 helpful votes
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Prompt shipping... was able to talk to speak to an actual person when l needed a question answered...
Most importantly, you have cards that can take one through an Orthodox Liturgical year!
Very impressed, will order again very soon!

Date of experience: May 3, 2022
Pennsylvania
1 review
0 helpful votes
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As advertised
May 3, 2022

My order came as expected. Delivery was fast and secure. I am very satisfied with this purchase. C

Date of experience: May 3, 2022