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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Will shop again awesome cards! Getting lots of compliments
Very good but thought it would come mounted. Had to go get a frame.
I am very pleased with my order. It arrived on time and is of great quality! Thank you!
The cutest invitations ever! Happy with my purchase. Good quality and received my order fast!
Able to find what I needed quickly. Tailor to my needs. Speedy delivery too.
I made a last minute decision to get invites made for my son's graduation dinner. I was able to quickly get them ordered and delivered. They turned out great! The only negative thing was the cost of shipping.
So pretty, exactly as expected and arrived quick! Very satisfied with my order.
The cards are beautiful but I'm disappointed that the person who delivered out them on the floor bY my door and it was raining and then add got wet. Why wouldn't this delivery person place them in the mailbox or put them by the door under the part that has roof?
This was the second time I used Zazzle for new staff badges and they arrived in a timely fashion as ordered. Great service once again.
Amazing experience. Quick fast delivery. The product was exactly what I expected and needed it to be!
My order was easy to place, looks just like the preview, packaged securely, delivered within a week of the ordering date, and looks GREAT!
Delivered on time. I was able to find cards I could not find elsewhere.
Wish more coupon codes available- literally day after ordered a 25% off coupon showed up
Received the invitations in a timely manner. They are terrific!
We received our beautiful seating chart just in time! It was exactly as pictured, perhaps brighter and more beautiful! We rush ordered this custom design and had it within 48 hours of our wedding — a huge save when our initial seating chart plan fell through. Huge thank you to all involved in making this happen on an insane timeline :)
My card game out nicely, the quality was a little better than I expected and kept most of the colors very true to their original color. Only one small area had some blur, but it was almost unnoticeable.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

