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Zazzle

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Will shop again awesome cards! Getting lots of compliments

Date of experience: May 4, 2022
New Jersey
1 review
0 helpful votes
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Poster
May 4, 2022

Very good but thought it would come mounted. Had to go get a frame.

Date of experience: May 4, 2022
New York
1 review
0 helpful votes
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My order is perfect!
May 4, 2022

I am very pleased with my order. It arrived on time and is of great quality! Thank you!

Date of experience: May 4, 2022
California
1 review
0 helpful votes
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Baby shower invitations
May 4, 2022

The cutest invitations ever! Happy with my purchase. Good quality and received my order fast!

Date of experience: May 4, 2022
New Jersey
1 review
0 helpful votes
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Great product
May 4, 2022

Nice quality and received faster than expected. Price was reasonable.

Date of experience: May 4, 2022
Texas
1 review
0 helpful votes
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Beautiful prints
May 4, 2022

Love the invitations! Will be ordering more soon...

Date of experience: May 4, 2022
Minnesota
1 review
0 helpful votes
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Quick and easy
May 4, 2022

Able to find what I needed quickly. Tailor to my needs. Speedy delivery too.

Date of experience: May 4, 2022
Ohio
1 review
0 helpful votes
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Excellent service.
May 4, 2022

Excellent Zazzle...
Enjoy this site.
Use often being a card person.

Date of experience: May 4, 2022
Georgia
1 review
0 helpful votes
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Invites are amazing!
May 4, 2022

I made a last minute decision to get invites made for my son's graduation dinner. I was able to quickly get them ordered and delivered. They turned out great! The only negative thing was the cost of shipping.

Date of experience: May 4, 2022
Virginia
1 review
0 helpful votes
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2nd birthday
May 4, 2022

Great quality and delivered timely. Ove how cute they were

Date of experience: May 4, 2022
Virginia
1 review
0 helpful votes
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Birthday invitations!
May 4, 2022

So pretty, exactly as expected and arrived quick! Very satisfied with my order.

Date of experience: May 4, 2022
Pennsylvania
1 review
0 helpful votes
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The cards are beautiful but I'm disappointed that the person who delivered out them on the floor bY my door and it was raining and then add got wet. Why wouldn't this delivery person place them in the mailbox or put them by the door under the part that has roof?

Date of experience: May 4, 2022
Indiana
1 review
0 helpful votes
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Received as ordered!
May 4, 2022

This was the second time I used Zazzle for new staff badges and they arrived in a timely fashion as ordered. Great service once again.

Date of experience: May 4, 2022
Virginia
1 review
0 helpful votes
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Doula badge
May 4, 2022

Amazing experience. Quick fast delivery. The product was exactly what I expected and needed it to be!

Date of experience: May 4, 2022
New Jersey
1 review
0 helpful votes
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Baby shower invitations
May 4, 2022

My order was easy to place, looks just like the preview, packaged securely, delivered within a week of the ordering date, and looks GREAT!

Date of experience: May 4, 2022
California
2 reviews
0 helpful votes
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Beautiful cards
May 4, 2022

Delivered on time. I was able to find cards I could not find elsewhere.

Date of experience: May 4, 2022
Colorado
1 review
0 helpful votes
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Good quality quick
May 4, 2022

Wish more coupon codes available- literally day after ordered a 25% off coupon showed up

Date of experience: May 4, 2022
Florida
1 review
0 helpful votes
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Beautiful invitations
May 4, 2022

Received the invitations in a timely manner. They are terrific!

Date of experience: May 4, 2022
Virginia
1 review
0 helpful votes
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We received our beautiful seating chart just in time! It was exactly as pictured, perhaps brighter and more beautiful! We rush ordered this custom design and had it within 48 hours of our wedding — a huge save when our initial seating chart plan fell through. Huge thank you to all involved in making this happen on an insane timeline :)

Date of experience: May 4, 2022
District of Columbia
1 review
0 helpful votes
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Good quality
May 4, 2022

My card game out nicely, the quality was a little better than I expected and kept most of the colors very true to their original color. Only one small area had some blur, but it was almost unnoticeable.

Date of experience: May 4, 2022