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Zazzle

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Missouri
1 review
1 helpful vote
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Party invitations
May 4, 2022

Very good
Very pleased with the finished product. They look extremely professional and stylish. My daughter is so happy to have these as her graduation party invitations.

Date of experience: May 4, 2022
Tennessee
1 review
0 helpful votes
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Happy
May 4, 2022

I was very happy & pleased how the cards turned out! I will most definitely be making future cards!

Date of experience: May 4, 2022
New York
1 review
0 helpful votes
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Would Order Again
May 4, 2022

There were plenty of personalization options that were easy to navigate. The prints delivered earlier than expected which is always great.

Date of experience: May 4, 2022
Mississippi
1 review
0 helpful votes
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Impressed
May 4, 2022

Exceeded my expectations. Beautiful and elegant top quality. Super fast service!

Date of experience: May 4, 2022
Connecticut
1 review
0 helpful votes
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The invitations themselves were perfect. I had an issue with delivery. I had pay extra for the invitation to be delivered by a certain date and did not receive them in time it took 4 more days to get it which was the original delivery date without paying extra.

Date of experience: May 4, 2022
Florida
1 review
0 helpful votes
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Everything great!
May 4, 2022

Thanks for everything! Liked the product and the shipping arrived as planned.

Date of experience: May 4, 2022
Florida
1 review
0 helpful votes
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Love these!
May 4, 2022

The invitations are beautiful and I cannot wait to send them out. Thank you so much!

Date of experience: May 4, 2022
Pennsylvania
1 review
0 helpful votes
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Came out great!
May 4, 2022

My son's graduation announcement looks great! Thanks so much.

Date of experience: May 4, 2022
New York
1 review
0 helpful votes
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Invitations
May 4, 2022

Invites look great and they arrived fast and on time!

Date of experience: May 4, 2022
Connecticut
1 review
0 helpful votes
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Exactly what I was looking for
May 4, 2022

Fast delivery, perfect design and printing. Reasonable price as well.

Date of experience: May 4, 2022
Florida
1 review
0 helpful votes
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Excellent
May 4, 2022

Very pretty products and fast delivery. The colors match really nice and I love the marble affect

Date of experience: May 4, 2022
South Carolina
2 reviews
0 helpful votes
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The experience was easy. I designed the card with what I wanted to say.

Date of experience: May 4, 2022
Illinois
1 review
0 helpful votes
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Disappointed
June 3, 2022

The cards were rubber banded together and it left the cards dented where the band was. I paid $53 for dented sometimes torn cards!

Date of experience: May 4, 2022
Idaho
1 review
0 helpful votes
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Quick delivery
May 4, 2022

Great quality and speed! I love how the invites turned out.

Date of experience: May 4, 2022
Michigan
1 review
0 helpful votes
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Grad party invites
May 4, 2022

They look great except they all have a scratch on the backside of them, which is a little disappointing. But I'll still use them and the front of them is great.

Date of experience: May 4, 2022
North Carolina
1 review
0 helpful votes
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Rehearsal invite
May 4, 2022

Very pleased with product. My only concern was mailman shoved in mailbox. Two hands to extract! Luckily ok.

Date of experience: May 4, 2022
Illinois
1 review
0 helpful votes
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Excellent, other than the photo no has a crease in it

Date of experience: May 4, 2022
Minnesota
1 review
0 helpful votes
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My order got here before the estimated date and it was easy for me to edit the card

Date of experience: May 4, 2022
Minnesota
1 review
0 helpful votes
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Fast and easy
May 4, 2022

Everything was produced and shipped very quick. It was accurate and was very pleased with the ordering

Date of experience: May 4, 2022
New York
1 review
0 helpful votes
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Will shop again awesome cards! Getting lots of compliments

Date of experience: May 4, 2022