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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I ordered baby shower invitations- they were easy to edit and modify. The order came quickly and we're of high quality. Will definitely use again.
Easy to use template and quality product! Really captured babies look!
We ordered wedding invitations and needed a quick turnaround. We found the site was easy to use and our invitations came on time
Ordering was quick and easy, I just did not realize how small they would be and its to late to reorder
Nothing special. I ordered the pillow & we love it!
Ordered small quantity of dinner party invitations. Very high quality in both look and feel. Was kept informed of when invites would arrive and very pleased with whole experience.
Terrible experience. I run a business and my employees go into Hospitals and Care homes. We are required to have name badges. I Order all my employees badges and paid for expedited shipping. I look to ensure the order shipped on time and it did not. I sent a request as to where my order was. I was told they needed more information from me. WHAT? You could not have asked 5 days ago? I received no communication from Zazzle about potential issues. I responded with the information they requested and told them the lack of communication was unacceptable and that I expected my order to ship in 2 days. No response from Zazzle. The day they should have shipped, the order was cancelled. No reason no communication. If you NEED products, do not buy them here. They do not communicate at all. Horrible experience. Now I have to fight them for my money back since it has yet to be returned.
I am very happy with Zazzle and will be using this site again. I ordered some birthday invites, and I love how I got to customize it and it was a good price. The cards came out even better than I could have thought, and arrived a week early!
The creator was able to change some of the wording upon request for me. It's perfect.
The product was perfect and came in the time frame expected
Hi Em,
We are very sorry to hear you were unhappy with your order, we've just reached out via email so that we can assist with a resolution!
Thank you,
Ryan
Everything turned out good. Just a bit unhappy with how small the print turns out compared to how it looks online.
I loved my order it was exactly how I wanted it! I ordered a set of 100 custom earring cards and they arrived early!
Loved my son's birthday invitations! Would highlight recommend! Thank you!
I wish the ink on invitations were darker. Next time I'll bold print everything and burgundy looks brownish on a few of invitations.
Would have given a 5 star, however there was a misspelled word on the invitations. I actually corrected it before ordering, but apparently it did not save the corrections. Paid the $69.30 extra to get them shipped faster, therefore there was no time to have them reprinted. The correction showed on the sample pic as I was building and changed it, however it apparently didn't save it. Did not contact customer service as I knew they would most likely tell me it was my error, nor did I have time to wait for more to be printed and arrive.
This was my first experience shopping on Zazzle and it was phenomenal. There were endless options and personalizing the invitation we chose was incredibly easy. I will definitely be shopping with Zazzle again soon.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Daniel,
An email was sent to you when the order was placed and a few days later when a response was not received to initiate the verification process, unfortunately, the order did have to be cancelled as no response was received. If you wish to reorder, please reach out to [email protected]!
Thank you,
Ryan