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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Invites for my son's birthday party came fast and we're just as adorable in person as they appeared in the mock up
Very nice and quick 40$ 10 invitations my babies drive in movement is exactly what I liked
The design choices were absolutely great! We found one perfect for us and we were not disappointed when they arrived.
Everything was fine.*********************************
The card was excellent and well written. It was done with class and respect for the person and the title she had earned.
Love the look of the thank you cards! Great quality for the price. Thank you!
It was so easy to do and I got them right away. I absolutely love the invitations.
Invitation arrived sooner then told. Fast service turned out just how I wanted them
I'm very happy with the birthday party invitations.
Zazzle made the process super easy! They are perfect and couldn't be happier w how they look and the quality. They also came a few days early! Thanks so much
My fiancé and I used Zazzle to order our wedding announcements. Being able to choose an outline and fully customize it was great. We absolutely love how they turned out!
Paid $11 to ship a $16 order, THEN was told "You could have gotten a year of free shipping for $10. Thanks a lot for pointing that out after the deal was done
The delivery came on time and the invitations were just as I hoped they would be!
Easy site to use with lots of customization options. The delivery arrived a week ahead of schedule. Overall great experience and the invitations looked exactly how I expected.
Card is beautiful and I personalized with my grand daughter's name. Font and color I requested was perfect. Delivery was much sooner than expected!
Tags arrived quickly and were exactly as described and personalized. Loved them. Only, my bad for not realizing they would be too small for how I needed to use them. A 4x4 size would have been perfect. Not sellers fault - was mine. Tags were terrific!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hello S. V.,
I am so sorry to hear that you missed our Zazzle Black membership at checkout. I will be sending you a private message here requesting for your order details so that we can help look into this.
I look forward to assisting you further!
Thank you,
Zazzle!