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Zazzle

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Gift tags.
August 4, 2022

Quality materials and quick delivery. Will order from Zazzle again.

Date of experience: August 4, 2022
Wisconsin
1 review
0 helpful votes
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Invites look great!
August 4, 2022

Great experience, easy to order and fast shipping!

Date of experience: August 4, 2022
California
1 review
0 helpful votes
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Love Zazzle
August 4, 2022

I love my Zazzle Orders. I have ordered invitations for the last 8 years for my Gingerbread House Decorating and Brunch. They have all been perfect. And yes I order in July! With a 50% coupon!
What more could I ask?

Date of experience: August 4, 2022
Minnesota
1 review
0 helpful votes
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Beautiful affordable invitations!
August 4, 2022

Your website is very user friendly & your product options are awesome! I will definitely use your company again & will recommend you to family & friends.

Date of experience: August 4, 2022
Illinois
1 review
0 helpful votes
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Got the order the day before her birthday. Right on time.

Date of experience: August 3, 2022
Virginia
1 review
0 helpful votes
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Engagement Invites
August 4, 2022

Such a quick and easy process! 10/10 recommend. Already thinking about what I could use this site for next!

Date of experience: August 3, 2022
Nevada
1 review
0 helpful votes
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Bridal Shower Invitation
August 3, 2022

Very happy with the quality of the invitation. Gave a 4 star rating because I was shorted on the envelopes. Everything else was great.

Date of experience: August 3, 2022
Virginia
2 reviews
0 helpful votes
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Overpriced
September 2, 2022

My cards and thank you cards are nice, but over priced.

Date of experience: August 3, 2022
North Dakota
1 review
0 helpful votes
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I am starting to bottle my own bitters and wanted a label. Ideas bounced around in my head for weeks. Then for no real reason I searched and found Zazzle and the exact feel for the label I wanted.

Amazing artists. Amazing and fast service.

Date of experience: August 3, 2022
Colorado
1 review
0 helpful votes
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Great job!
August 3, 2022

I ordered without a minute to spare and they delivered early! So happy with the card I chose and at a good price. Thank you! You are Awesome!

Date of experience: August 3, 2022
California
1 review
0 helpful votes
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Creative designs
August 3, 2022

Super user friendly website and the final
Products delivered are beautifully made!

Date of experience: August 2, 2022
Oklahoma
2 reviews
0 helpful votes
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I ordered some custom ladybug 1st birthday invitations for our daughter's birthday. Customization was easy to edit and there were many choices. Delivered on time. I am pleased with my order.

Date of experience: August 2, 2022
New York
1 review
0 helpful votes
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Fast and amazing work
August 3, 2022

I received my invites really fast and they look amazing. Would definitely order again

Date of experience: August 2, 2022
Washington
1 review
0 helpful votes
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Shower Invite
August 3, 2022

The invitations turned out just as they appeared on the site and on time.

Date of experience: August 2, 2022
South Carolina
1 review
0 helpful votes
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Baby shower invitations
August 3, 2022

Peter rabbit invitations are the best and so easy to use the website

Date of experience: August 2, 2022
Pennsylvania
1 review
0 helpful votes
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Satisfied Customer
August 3, 2022

The gift I ordered arrived on time and I was pleased with the quality of the item - it was custom and personalized - the beautifully done.

Date of experience: August 2, 2022
Texas
1 review
0 helpful votes
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Great product
August 3, 2022

Ordered funeral cards that came out great! Shipping was a little pricey though.

Date of experience: August 2, 2022
North Carolina
1 review
0 helpful votes
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Would recommend
August 3, 2022

Fast delivery and quality product. Lots of designs to choose from. I would definitely use this website again.

Date of experience: August 2, 2022
New York
1 review
0 helpful votes
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Perfection!
August 2, 2022

The invitations I ordered are perfect for the baby shower I am planning. The ordering process was easy and came quickly. Very happy with my order.

Date of experience: August 2, 2022
Florida
1 review
0 helpful votes
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Baby shower invites
August 2, 2022

They were great! Very cute and fit all the information in one card.

Date of experience: August 2, 2022