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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Great experience, easy to order and fast shipping!
I love my Zazzle Orders. I have ordered invitations for the last 8 years for my Gingerbread House Decorating and Brunch. They have all been perfect. And yes I order in July! With a 50% coupon!
What more could I ask?
Your website is very user friendly & your product options are awesome! I will definitely use your company again & will recommend you to family & friends.
Got the order the day before her birthday. Right on time.
Such a quick and easy process! 10/10 recommend. Already thinking about what I could use this site for next!
Very happy with the quality of the invitation. Gave a 4 star rating because I was shorted on the envelopes. Everything else was great.
My cards and thank you cards are nice, but over priced.
I am starting to bottle my own bitters and wanted a label. Ideas bounced around in my head for weeks. Then for no real reason I searched and found Zazzle and the exact feel for the label I wanted.
Amazing artists. Amazing and fast service.
I ordered without a minute to spare and they delivered early! So happy with the card I chose and at a good price. Thank you! You are Awesome!
Super user friendly website and the final
Products delivered are beautifully made!
I ordered some custom ladybug 1st birthday invitations for our daughter's birthday. Customization was easy to edit and there were many choices. Delivered on time. I am pleased with my order.
I received my invites really fast and they look amazing. Would definitely order again
The invitations turned out just as they appeared on the site and on time.
Peter rabbit invitations are the best and so easy to use the website
The gift I ordered arrived on time and I was pleased with the quality of the item - it was custom and personalized - the beautifully done.
Ordered funeral cards that came out great! Shipping was a little pricey though.
Fast delivery and quality product. Lots of designs to choose from. I would definitely use this website again.
The invitations I ordered are perfect for the baby shower I am planning. The ordering process was easy and came quickly. Very happy with my order.
They were great! Very cute and fit all the information in one card.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

