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Zazzle

4.5

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
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Excellent!
August 4, 2022

So easy to make and design, and such a quick delivery time! So pleased.

Date of experience: August 4, 2022
Ohio
1 review
0 helpful votes
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Fast and Easy
August 4, 2022

I ordered my Baby shower invites and received them only 3 days after.

Date of experience: August 4, 2022
California
1 review
0 helpful votes
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Wedding orders
August 4, 2022

Easy to customize our items we ordered and there was tons of variety.

Date of experience: August 4, 2022
Illinois
1 review
0 helpful votes
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Very good
August 4, 2022

Very good, product was what i anticipated and came in a timely manner

Date of experience: August 4, 2022
Washington
1 review
0 helpful votes
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Purple Wedding invitations
August 4, 2022

My first order I did for my invites I messed up and I frantically went to the website to see how I could fix it. It was so nice to find a step by step process to fix my mistake. And then my invites ended up arriving earlier than what was stated so that's always nice!

Date of experience: August 4, 2022
Oklahoma
2 reviews
0 helpful votes
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Great wrapping paper
August 4, 2022

Has a heft and a nice finish and folds without cracking. This is my third purchase in three years from Zazzle.

Date of experience: August 4, 2022
Connecticut
1 review
0 helpful votes
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Exceeded expectations
August 4, 2022

I happened upon your website while searching for online invitations. I wanted to make my son and new daughter in laws rehearsal dinner invitation special, but, I didn't have much time. I was pleasantly surprised with the choices to choose from. Found something they would love. The design process was so easy. I placed the order and they arrived 3 days later. Perfect! Beautiful! Looked like a really expensive custom print job! Am so happy! I will be using your website again and telling everyone who comments on the invitation.

Date of experience: August 4, 2022
Tennessee
1 review
0 helpful votes
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Sandra Boynton's Cards
August 4, 2022

Boynton's greeting cards are timeless! They make me smile every time I see one.

Date of experience: August 4, 2022
Alabama
1 review
0 helpful votes
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Wedding Invitations
August 4, 2022

They are so beautiful! They did such a good job! It was exactly how we ordered. Correct pictures and correct sizes. Most places forget to include cards. But they sent those too

Date of experience: August 4, 2022
New York
1 review
0 helpful votes
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Great
August 4, 2022

Loved my wedding invitations! They were exactly what I wanted.

Date of experience: August 4, 2022
Texas
1 review
0 helpful votes
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Fast and easy
August 4, 2022

Great service! Easy to use and received everything I needed quickly.

Date of experience: August 4, 2022
Washington
1 review
0 helpful votes
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Save the Dates
August 4, 2022

Ordered our save the dates and they are absolutely perfect! Everything came as expected.

Date of experience: August 4, 2022
California
1 review
0 helpful votes
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Wedding invitstion
August 4, 2022

Unfortunately the invitations were beautiful but the print was so small most people will need a magnifying glass to read them. I would rethink getting invitations for an event from you in the future. The picture online for review was perfect but the actual size was much smaller

Date of experience: August 4, 2022
Tennessee
1 review
0 helpful votes
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Awesome Experience!
August 4, 2022

The shipping was fast, and they turned out perfect!

Date of experience: August 4, 2022
Texas
1 review
0 helpful votes
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Wedding Invitations
August 4, 2022

My experience was fantastic! Quickly arranged my order, and delivery was quick. Definitely will order from again

Date of experience: August 4, 2022
Missouri
1 review
0 helpful votes
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My order was custom, but it still came fast. This is my first order with Zazzle but I'll use them again. Very happy!

Date of experience: August 4, 2022
Colorado
1 review
0 helpful votes
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Adorable invitations
August 4, 2022

Everything from Zazzle is always perfect. The quality is above what expected.

Date of experience: August 4, 2022
New York
1 review
0 helpful votes
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Great Service
August 4, 2022

Was very impressed at how quick and efficient the service was. Thank you.

Date of experience: August 4, 2022
Texas
1 review
0 helpful votes
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Easy to order, create and receive my customized 60th Birthday Banner! It turned out terrific! Thank you!

Date of experience: August 4, 2022
Florida
1 review
0 helpful votes
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Gift tags.
August 4, 2022

Quality materials and quick delivery. Will order from Zazzle again.

Date of experience: August 4, 2022