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From the business
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Easy to order! Artwork on napkins was just as described! Delivered early (in plenty of time for my special event)!
My order was received on time and as approved. Very pretty. Thank you.
Excellent experience. I will use again!
Thank you for a job well done!
These are beautiful and my daughter was very excited to see them. Also, the delivery was a lot faster than expected which was a very pleasant surprise.
Labels I ordered were just fine. The new address announcements, however, I was a bit disappointed in. Although I knew the photos on the back side would be a tad bit dark due to when they were taken, the photo on the front was much darker than I expected. I didn't reach out to Customer Service as I really needed to get them in the mail, but I would suggest that anyone else who has that problem, do so.
Fast friendly and easy to use love my invitations!
Perfect Christmas gift for my hubby. Pictures of him and our grandsons. Pillow turned out beautiful. Colors are vibrant and very clear. I would order from Zazzle again!
Showed up a few days sooner than expected. Looked great. Was able to get my invitations out and made the whole process easy.
My invitations were supposed to be sage green. When printed, they arrived almost gray looking. The green was not as light as it looked on the website. Disappointed.
Easy to personalize and design. Shipment arrived a lot sooner than expected
Great quality, speedy delivery and easy to use website to get the design we wanted. Would use again.
For the price I'd like better quality, not as soft or thick as I thought and there's some embedded lines in the blabket
Hello Laura! I am so sorry to hear about your order and will be reaching out to you directly via e-mail to assist you further!
Thank you,
Zazzle
I ordered our Save the Dates and my Bridal Shower invitations through Zazzle and both came out so incredibly beautiful and high quality! I will be ordering our Wedding Invitations through Zazzle as well. The pricing can't be beat for the quality and I love that the designs are those of independent creators.
I ordered a personalized apron for my wife since she loves to bake. I was able to easily customize the item and order it. The item took a few days in production but actually arrived faster than was projected to me when I ordered it. Great item and good quality.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Danielle! I am so sorry to hear about your invites! We would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Zazzle!