Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Zazzle

Zazzle

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
See all photos
How would you rate Zazzle?
grey stargrey stargrey stargrey stargrey star

Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 8 days

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Tamara S.
Unfollow Tamara S.
Share Review
Report Review

Great quality!
September 5, 2025

It came fast and it's awesome quality my daughter loves it I highly recommend it

Date of experience: August 26, 2025
Missouri
1 review
0 helpful votes
Follow Cheri C.
Unfollow Cheri C.
Share Review
Report Review

My Review
September 5, 2025

Easy to navigate. Lot's of selection! I highly recommend. My t-shirt was exactly as pictured, and true to size!

Date of experience: August 26, 2025
Alabama
1 review
0 helpful votes
Follow Andre P.
Unfollow Andre P.
Share Review
Report Review

Zazzled
September 5, 2025

The process was absolutely 💯 The phone conversation was pleasant and thorough, the package did arrive open, but I all part seem to be there after a very quick look

Date of experience: August 26, 2025
New York
1 review
0 helpful votes
Follow Sandra C.
Unfollow Sandra C.
Share Review
Report Review

Baby shower
September 5, 2025

Easy and efficient. Zazzle has a lot of choices and the quality is good.

Date of experience: August 26, 2025
Massachusetts
1 review
0 helpful votes
Follow Nadav B.
Unfollow Nadav B.
Share Review
Report Review

It was great!
September 5, 2025

Getting the cards was all very easy, straightforward, and on time.

Date of experience: August 25, 2025
Illinois
1 review
0 helpful votes
Follow Steve W.
Unfollow Steve W.
Share Review
Report Review

Just What I Wanted
September 5, 2025

I submitted a picture to be printed on a piece of white cotton cloth. It arrived earlier than projected, and it was well- done and beautiful - better than I imagined!

Date of experience: August 25, 2025
Maryland
1 review
0 helpful votes
Follow Pamela M.
Unfollow Pamela M.
Share Review
Report Review

Exactly what I expected
September 5, 2025

Fast service arrived sooner then i expected, a l detail is good in the picture.

Date of experience: August 25, 2025
Florida
1 review
0 helpful votes
Follow Carrie D.
Unfollow Carrie D.
Share Review
Report Review

Excellent turnaround service
September 5, 2025

I received my business cards the very next week, way ahead of the projected schedule. I have re-ordered several times and will continue to use Zazzle for my printing needs!

Date of experience: August 25, 2025
New York
1 review
0 helpful votes
Follow Monica K.
Unfollow Monica K.
Share Review
Report Review

Good experience
September 5, 2025

Like the variety of products. Overall good experience making the invitations online.

Date of experience: August 25, 2025
New York
1 review
0 helpful votes
Follow Daniela C.
Unfollow Daniela C.
Share Review
Report Review

Loved the cards and will definitely consider ordering again

Date of experience: August 25, 2025
Kentucky
1 review
0 helpful votes
Follow Michael H.
Unfollow Michael H.
Share Review
Report Review

Quick and easy
September 5, 2025

The order came as intended in a quick manner. I will be using it on my wedding day. Thank you!

Date of experience: August 25, 2025
Virginia
1 review
0 helpful votes
Follow Melissa S.
Unfollow Melissa S.
Share Review
Report Review

Banner
September 4, 2025

Exactly what I wanted! Great quality! Fast shipping and easy website.

Date of experience: August 25, 2025
Maryland
1 review
0 helpful votes
Follow Amanda F.
Unfollow Amanda F.
Share Review
Report Review

Na
September 4, 2025

Na na na nanananananananamanananananananannaanannaanannananananana

Date of experience: August 25, 2025
Maryland
1 review
0 helpful votes
Follow Christina H.
Unfollow Christina H.
Share Review
Report Review

Very pleased!
September 4, 2025

Very detailed! Second order! Will shop again! Loved my custom pillow and blanket!

Date of experience: August 25, 2025
Texas
1 review
0 helpful votes
Follow Eileen R.
Unfollow Eileen R.
Share Review
Report Review

Great gift for host family
September 4, 2025

Gifted a personalized address stamp to friends who hosted me at their home. They absolutely loved the gift!

Date of experience: August 25, 2025
Illinois
1 review
0 helpful votes
Follow Blair K.
Unfollow Blair K.
Share Review
Report Review

Just as expected
September 4, 2025

Card came on time and as expected. No complaints! Good quality and exactly what I was looking for.

Date of experience: August 25, 2025
Pennsylvania
1 review
0 helpful votes
Follow A M.
Unfollow A M.
Share Review
Report Review

Good but wait for delivery
September 3, 2025

The "your package has been delivered" email arrived in my inbox about 48 hours before the package itself appeared. So, no problem, it did arrive. But wait a day or two if this happens to you.

Date of experience: August 24, 2025
California
1 review
0 helpful votes
Follow Alexa W.
Unfollow Alexa W.
Share Review
Report Review

Satisfied!
September 3, 2025

Great products. Fast shipping! Always use Zazzle for invitations and Christmas cards

Date of experience: August 24, 2025
Iowa
1 review
0 helpful votes
Follow Kerri T.
Unfollow Kerri T.
Share Review
Report Review

Review
September 3, 2025

Very easy. Good directions. Order came on time. No problems.

Date of experience: August 24, 2025
Montana
1 review
0 helpful votes
Follow Lawonia B.
Unfollow Lawonia B.
Share Review
Report Review

Zazzle 👍🏾
September 3, 2025

Everything I got was great 👍🏾. It all came as scheduled. It was what I wanted and needed for my car.

Date of experience: August 24, 2025