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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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The invitations came sooner then scheduled which I greatly appreciated. And best of all, the invitation design came out as what I saw online when ordering.
The order was exactly as I placed it! Wonderful experience and very pleased with the early arrival!
Love the cards I gave to my wedding party inviting them to join me on my wedding so cute and easy to customize
Very simple to customize, order shipped promptly and the invites are quality very beautiful printing and color
Thank you so much for the work, im definitely use this site again someday.
Great experience. Easy transaction
I was satisfied with my order. My guests loved the invitations and i did as well
Happy with the way the invites turned out. The site was slightly clunky for editing, but it worked out fine. I wish all designs had matching insert options. The paper for the Diaper Raffle and the actual invite are very different. Overall happy with my order though.
Great experience overall! I got all save the dates, invitations and thank you's and have zero complaints about any of them!
Everything came as expected, easy to use website compared to others.
The invitation design came out perfectly. I was really happy with the look and feel. However, they were shipped in a cardboard envelope and many of the corners were bent or peeled back. Since the invitation was black, it was really noticeable. I was not pleased with that. But the design was perfect.
I wasn't expecting for it to be delivered that quick. The invitations came out pretty cute. Pricing is fair as well.
Card looks good. Will be a funny anniversary card for my husband
Got my invitations quickly & exactly as ordered! It was Easy to customize my design, too!
Pleasantly surprised envelops not needed! I Would order again!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

