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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Texas
2 reviews
2 helpful votes
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I placed an order with them and then received an email that they were refusing to complete half of my order because they "didn't feel like it." Excuse me?! What the hell, that is literally your JOB! Horrible customer service and will spread the word of their unprofessionalism.

Date of experience: October 5, 2022
Minnesota
1 review
0 helpful votes
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Christmas gifts
October 5, 2022

I am very pleased with the bags I ordered for a special group of friends. The order process was easy-to-use, the quality is great, my order arrived as expected. Thanks so much.

Date of experience: October 4, 2022
Arizona
1 review
0 helpful votes
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Great gift idea
October 5, 2022

I bought this for a friend that just adopted a dog. I took a picture off of FB and put it in a coffee mug. She loved it!

Date of experience: October 4, 2022
New York
1 review
1 helpful vote
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Sentimental mug looks wonderful!
October 4, 2022

I have used Zazzle for my own projects and recommended Zazzle for items at work. Everything has come out really well! I am pleased with the mugs that will be gifts with a sentimental connection. I think the recipients will really enjoy them. I am glad Zazzle gives the option to order one or many. It makes creating customized gifts very easy and their service thus far has made it an enjoyable and reliable experience.

Date of experience: October 4, 2022
New York
1 review
0 helpful votes
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Good shirts
October 4, 2022

I got a logo on a shirt and mug. The mug came out okay, logo too dark in spots. The shirts were perfect.

Date of experience: October 4, 2022
New York
1 review
0 helpful votes
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Menu cards
October 4, 2022

Ordered menu cards for my husbands 70th birthday. They arrived early and they were gorgeous

Date of experience: October 4, 2022
New York
1 review
0 helpful votes
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Super fast and lots of options
October 4, 2022

Lots of great choices in font, paper and design but quality was a little lacking

Date of experience: October 4, 2022
North Carolina
1 review
0 helpful votes
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Invitations
October 4, 2022

I ordered invitations for my daughter's birthday party and they came quickly and in perfect condition! They are so cute. Great pricing and service.

Date of experience: October 4, 2022
Michigan
1 review
0 helpful votes
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Button
October 4, 2022

It looks so good I am so happy with it. It was easy to submit the picture and design it the way I wanted.

Date of experience: October 4, 2022
California
1 review
0 helpful votes
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Wedding Invitations
October 4, 2022

My wedding invitations look great, great quality and printing.

Date of experience: October 4, 2022
Connecticut
1 review
0 helpful votes
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Awesome
October 4, 2022

Super easy to personalize. Delivery was faster than expected and the invitations turned out beautiful!

Date of experience: October 4, 2022
Illinois
1 review
0 helpful votes
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Bridal shower
October 4, 2022

Loved the invitations! My invitations arrived in a timely manner.

Date of experience: October 4, 2022
Michigan
3 reviews
0 helpful votes
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Fantastic just fantastic!
October 4, 2022

I wanted a special Halloween coffee cup with a particular scene on it. I could find the scene on everything except a coffee cup I was so frustrated. I bought the downloadable picture on Etsy and the Shop owner told me about sending it to Zazzle, so I followed the instructions on Zazzle (so easy) and I now have my perfect Halloween mug! Thank you Zazzle so much I can't say how much I appreciate your company! There are so many more pictures I love and would love to have on other things in my home.

Date of experience: October 4, 2022
California
1 review
0 helpful votes
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Thank you
October 4, 2022

My invitations came out very nice and delivered fast

Date of experience: October 4, 2022
New York
1 review
0 helpful votes
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Just what I wanted
October 4, 2022

This is exactly what I wanted and it came out amazing! Process was simple, easy and shipped fast!

Date of experience: October 4, 2022
Virginia
1 review
0 helpful votes
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Invitations
October 4, 2022

Fast easy service. The image is not completely centered on the page.

Date of experience: October 4, 2022
Pennsylvania
1 review
0 helpful votes
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Exactly what I wanted
October 4, 2022

Everything I ordered turned out exactly how I wanted it. Delivery was quick and I'm very happy with the results. I will def be ordering again.

Date of experience: October 4, 2022
Texas
1 review
0 helpful votes
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Beautiful Birthday Invites
October 3, 2022

I had fun selecting and formatting invitations for my son's second birthday. They just arrived and they look beautiful!

Date of experience: October 3, 2022
Illinois
1 review
0 helpful votes
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I designed some invitations and had a great experience. I am pleased with the outcome.

Date of experience: October 3, 2022
California
2 reviews
0 helpful votes
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Easy and beautiful
October 3, 2022

The invitations were more than I expected and came quickly i highly recommend Zazzle

Date of experience: October 3, 2022