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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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The process of choosing and filing out the invites was simple. The Choices were plenty. The only thing that was hard was the cost.
These came so very fast after order placed. I like them. They are perfect.
Wonderful selection of products. Wish there had been more writing space on the invitation. Disappointed that colored envelopes were not available. Final product very attractive. Arrived very quickly.
I recently used the Collaboration Services and had the great fortune to be paired with Abigail Morgan. My request was difficult; however, Abigail worked hard and efficiently with the best attitude to provide me with exactly what I wanted. Thank you to Abigail Morgan and to Zazzle.
My invitations came out exactly as I designed them and with better quality than I expected. The price was also very reasonable, I got them on sale!
Zazzle makes it so simple to customize your invitation on your own, complete your order and then receive it within days. The price is right and the work of their artists is creative. I will definitely use them again and again.
All went smoothly with order and delivery. Nothing further is needed.
Tool was super easy to use and the templates were exactly what I needed! Once I placed my order it came earlier than first quoted. So happy with the way it all turned out!
I made our daughters graduation invites with Zazzle and they came quickly and were perfect. Great quality and I loved the many options.
Great custom product that I was not able to find elsewhere! I am so pleased with the selection, the design and the quality of the product. And it arrived a few days earlier than expected!
Fast shipping and product just as described. Good quality tote bag.
I placed my order & received them in less than two weeks. The invites were beautiful & just as I expected!
Zazzle has the longest, dragged out way to handle customer issues. I have had to email multiple times to get a response. I was on a time crunch to get my business cards as I am a student and have a portfolio show coming up. I explained my urgency to them. I was then told I would get a credit on my account if I were to fix my document. Mind you, I selected a horizontal card, set up my pdf so it was aligned the same on both sides and the final mockup showed that it was going in the same direction on both sides. When I received the cards, the front and back were not aligned on the same side causing my design to not line up and was upside down when flipping the card over.
Apparently, this is my fault and after being told I would get a credit they said it could take up to one business day after being in contact back and forth for almost a week and then when I asked about shipping I was told I will not be getting a credit for shipping unless it was Zazzle's error. Which it was.
This was my first and last time using Zazzle. Something so simple turned into a very frustrating difficult situation.
My planned usage for the item was to accent outside decor for my tiki bar. The decal does not do well outside - just peels right off after one night.
Hi Rob,
We are very sorry to hear you were unhappy with your order! Upon investigation, I can see you ordered our vinyl sticker option, which would not be suitable for the purpose you seek. As such, we have reached out directly via email to help you get the product you need! We look forward to your response!
Thank you,
Ryan
Our invitations arrive ahead of schedule. They look great!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Brittanny!
We are truly sorry to hear you were unhappy with your order of business cards. We will be reaching out to you momentarily by email to assist you further!
Kind regards,
Lau, Team Zazzle