ZazzleReviews 13,742

I have come to depend on Zazzle for my photographic note cards.

Ordered address labels and a stamp about a week or so before Christmas not expecting to get it before Christmas, and they didn't promise it would. But it did! Love both the quality and style of the labels and stamp I chose, and am very impressed with the customer service, e.g., getting the product prepared and shipped so quickly during holiday rush.

Didn't like that I had to pay for the shipping cost for each item; or that it wasn't free shipping after you spent a certain amount of money.

These came way quicker than i expected and look even better than they did online when i designed them. I will definitely be shopping again

Everything arrived on time and in the manner they said it would. I have no complaints.

I always order from Zazzle. Delivery is always on time or even before the promised due date. I haven't been disappointed. I'll keep ordering from Zazzle and recommend it to my fsmily and friends.

I am very pleased with my mug! Thank you! It turned out great and I can wait to use you all again.

Great customer service! I would have liked if the badge was brighter. Looks a little dark but overall good looking! It's as expected.

I ordered printed labels. Almost 3 weeks to get from Reno,? To Denver. And when they finally arrived, they were illegible. Every other label was faded. But the darker ones were still not useable because they were not centered properly. Tried to call -no answer on the number listed. No response to my email requesting a refund. DON'T WASTE YOUR MONEY.

Website easy to understand and build my Christmas post card. I had a great at ease experience.

TL; DR:
-Confusing (borderline sneaky) interface led to unusable cards
-Friendly but false information on pricing from e-chat
-Refused to comp for necessary express shipping on re-order
-Re-ordered cards were LATE despite paying express shipping price

I found the card design interface quite confusing, but I liked the template so much I stuck with it. That was a huge mistake. There is a tiny box you need to click if you don't want a QR code printed in the middle of the text on the back of your card (this is an extra $.12 per card, which I was later told would be per *order,* not per card, which is false). The cards came quickly, but they were unusable because of the stupid QR code overlapping text.

This is never a problem with Vista Print, which I will go back to using, because they have a magnified "Here's How Your Card Will Look" front-and-back feature that you have to approve before you order.

I e-chatted with a robot or person who was friendly, but did not have good information, and who told me I would get a "special 50% off" code for my trouble, along with a comped re-print of my cards. I was hoping to apply this discount to the new batch of cards I needed to order, because the express shipping fee was so high, and I now needed to rush. When I got to the checkout, I couldn't apply my "special code" because the cards were technically already 50% off-- but I wasn't told that-- all it did was reject my discount.

I wrote a couple suggestion emails (they were perfectly friendly--I promise) and got back some emails from the company that were totally irrelevant and slightly snippy.

The last straw was that the cards I had to re-order with express shipping ($$) were LATE. I still haven't received them. They say they're still due on 12/21. It's now 12/22 and they haven't arrived. I e-chatted with the robot person about this, and she gave me a store credit for the price of the shipping, which is nice, but I really would like them to comp the shipping altogether, because I'm feeling pretty done with this company.

Good thing there are 12 days of Christmas, because these cards aren't going anywhere anytime soon.

Received photo cards in a timely manner. They were smaller than I thought they would be and also, I was thinking the envelopes would have return address printed on them, not on photo cards. Otherwise, photo card looks great and good quality.

Received the pillow very quickly and it looks pretty and feels very comfortable.