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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Beautiful designs! Great customization and fast delivery!
Professional service and arrived on time, Would recommend to anyone looking for cards. Better than hallmark
Great price and quick delivery - colors really pop
Ordering was easy. I received my order in a timely manner, very fast delivery. The quality was great and exactly what I ordered!
I love my poster board! Not only was the end product great, but it arrived 6 days earlier than estimated. I will definitely order from Zazzle again!
I ordered these personalized baby shower invites and it was easy to customize the way I wanted! They look great. Arrived quick!
The website was easy to navigate. The price was great. My order arrived on time.
I wanted a couple tshirts to remember the eclipse and found them on this site. I customized the colors and bought them. Came quickly. Very God quality and price with creative design. Thanks
Excellent quality! I love the thickness of the paper and the colors! It turned out great.
Easy to Order, and came soon, nice that you followed up on delivery
The cards came on time and were exactly how they were pictures, great quality and definitely recommend.
I will definitely come back in the future to order more cards when I run out! I loved the template I choose with the design, good price and I was very happy with the quality when I received them. Highly recommend!
The site was easy to navigate to create the perfect business cards to represent my company.
I ordered the personalized cassette tape for save the date for a surprise 60th Birthday. It came out better than I imagined. Looking forward to ordering the actual invite when ready!
Love this site. Used it for my business cards. Cool and unusual. Cant find anywhere else. Not your typical business card. Get lots of compliments on them.
I ordered custom t-shirts and they were delivered within three business days. Unbelievable!
Love that you can order just the number of cards you need. The designs are lovely and the quality of the paper is excellent.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

