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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I had to rush order these and sadly paid for rush shipping due to some mistakes on my previous order (my mistake). They came on time and they were so fun for the shower. Thank you!
Product came right on time!
It was what I asked for and was easy to navigate
The package arrived early. But the board was damaged. I don't think it was packed properly. I didn't have time to send it back and have it replaced with a new one. I need to use it by adding extra decoration. It's sad because the design was actually elegant.
First its pretty much self explanatory and very easy to order, I ordered mine for my restaurant so I can stamp my logo into the take out bags and it looks amazing
Beautiful Memorial Cards. I am very happy with the quality and quick service.
I ordered wedding invitations and note cards and they came out the way it was pictured. Simple but yet elegant looking. I received my order within the week as well. Thank you.
Very professional. Product exceeded quality expectations.
Fullstack development in the realm of web and application design encompasses the process of crafting and constructing both the front-end and back-end aspects of a website or application. This entails proficiently handling a diverse array of programming languages and frameworks to fashion a comprehensive and fully operational digital product.
I ordered a memorial mug for a dear friend. She had to say goodbye to her pup after 15.5 yrs. The process was very easy, there were several options after I had found what I was looking for and it was received several days before it was actually expected, which was a wonderful surprise.
Designing and ordering was easy. Invitations/envelopes arrived in a timely basis. This is my second order with zazzle and they don't disappoint
Creating my business cards was relatively easy. Took me a few tries to finally complete what I wanted, and uploading the logo and sizing it took me some time, but figured it out eventually. My main gripe is that I submit my order around noon on a Thursday and wanted next day delivery or at least by the following Tuesday because Wednesday I needed them for a trade show, so I paid over $20 for expedited shipping. I did not receive the cards until late Wednesday so went to tradeshow with no cards. Regardless, I feel as if the expedited shipping charge should be removed from order.
Hi Jeff,
I'm really sorry to hear about the delivery issues with your recently placed business card order, but we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan
The cards turned out great! I was very happy with the color and quality.
Spent more on the shipping than the actual product to have it shipped and delivered within four days of purchase (as advertised). Only to find out they waited until the end week to ship to their currier which then took an additional three days to deliver.
Hi Chris,
I'm really sorry to hear about the shipping delays, but we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan
So my husband and I own a small business and we make stickers and decals but I decided to buy this from Zazzle. Haven't put them on anything yet but I'm hoping on my water bottle one will hold up. We shall see.
Excellent product and website is easy and user friendly.
This was perfect. Out wedding invitations came out beautifully and it was such a quick, easy and cost efficient process. 10/10
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi Yoko,
I'm really sorry to hear about the damaged board, but we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan