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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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A great selection and easy to adjust for my needs. Shipping came exactly when it said it would arrive and it's honestly really good quality!
Received my business cards and they are perfect!
Thank you!
My product came in a timely manner and it was just what I wanted. The picture looks high quality. Very well done, thank you!
She loved the Puffin Pictures! Thanks she gave me a big Hug, a Smile and a Kiss then we went to the German Club and drank Beer!
It was easy to design and was delivered as expected.
Always early and beautiful products. Easy to use website with wonderful choices
There were so many design choices to choose from! I also appreciated that I was supporting an independent artist showcase their amazing art work! Great quality at an affordable price!
Great experience! Banner much smaller than expected but I should have paid attention to measurements! Looked large on photo since it was on a fence but it is more of a yard sign size.
My cup was beautifully designed and packaged, and arrived quickly and safely!
We used Zazzle for our wedding invitations, save the dates, and programs. Their software was easy to use, and user friendly to edit the items. Shipping time was fast, and the product quality was better than expected. Worth it for the price!
Service was exceptional and the announcements were perfectly done the way we wanted.
I created a design without any unnecessary complications and then had it printed and send for a very good rate
I have used zazzle for multiple invitations and every single one turns out better than i expect!
I have used zazzle a few times now for birthday invites and they always turn out perfect!
The custom ordering on line was confusing and after several tries, I finally reached a final decision. The product I received was not what I expected. First, the print was much smaller than it appeared on the sample and is VERY difficult to read on the labels. Then, the ink color is much lighter than expected making it even more difficult to read. The main rose is very dominating and has no gold definitions as expected. I know there is no foil involved in this particular label but the sample appeared to have more gold color on the rose tips. Also, the shipping fee was way too high for a simple envelop. I feel ripped off. Overall, I won't be ordering from Zazzle again.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

