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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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10/10 experience, I will get all my cards form here
I really like the quality that I have gotten from Zazzle products. However, the site is very difficult to navigate. I did find the artist I wanted and was able to re-order a mug that I had previously broken. Also found nice logo stamp. Both have arrived and I am enjoying them. Thank you.
I ordered it on a Monday and by Thursday I had my photo board! Excellent quality and user friendly website. Would highly recommend!
Shipping was quick, quality was incredible, and the design is great!
This is my 4th Zazzle order: 3 sets of party invites and a pack of personalized golf balls. Each product has arrived on time, was exactly as I wanted, and the prices are much more affordable than other companies but the quality of equally as good, if not better ;)
It was exactly what I wanted for a 21st wedding anniversary gift.
From start to finish it was a positive experience and the product was equally amazing
Excellent product. Very easy to personalize. Quick delivery and the product was beautiful. The thickness of the invitation was perfect
Good quality business cards, much appreciated, with a fast delivery!
Easy to order and very happy with my products. The artistry is beautiful
I designed a stamp with an incredible amount of detail and worried it would come out as a block, but it was absolutely perfect. I am so pleased with the result.
Zazzle requested additional information from us when we were ordering newly designed company ID cards, to make sure they were authorized. That was an extra step on our part, but very much appreciated since it was done to mitigate any possible fraud by a third party. Thank You!
I was delighted to being able to still order cards depicting The Lei Maker. The cards themselves were excellent renditions of previous cards I have ordered elsewhere. However, I was very surprised to find that the "cards" were only a single paper, not one that folded with space to write a note in the inside? I have never seen cards like this before and although i will most certainly use them (having ordered 25), I am limited as to how I might use them. Perhaps the website might make the actual presentation of the card a bit clearer.
Now that I know how to use this app it's super easy! My invites took about a week
I had two daughters graduating from college so ordered two different sets of stickers, one for each girl to use at the grad party. While I liked the pictures and the product overall, I chose to put each daughter's name, school and degree on each sticker. The writing was so small as to be completely illegible. I wish that I had known that before ordering and the small font was not available if it was going to be illegible. When previewing the picture, the writing was clear and legible, but the preview was much larger than the actual sticker
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

