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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Nice seating chart
May 27, 2024

Easy to design, pay and ship. Thank you!…………………………………..

Date of experience: May 17, 2024
New Jersey
1 review
0 helpful votes
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Great service, love my card
May 27, 2024

10/10 experience, I will get all my cards form here

Date of experience: May 17, 2024
New York
1 review
0 helpful votes
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Excellent service
May 26, 2024

From Start to finish the process was easy. Cards were beautiful

Date of experience: May 16, 2024
Arizona
2 reviews
0 helpful votes
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Hard to navigate
May 26, 2024

I really like the quality that I have gotten from Zazzle products. However, the site is very difficult to navigate. I did find the artist I wanted and was able to re-order a mug that I had previously broken. Also found nice logo stamp. Both have arrived and I am enjoying them. Thank you.

Date of experience: May 16, 2024
Illinois
1 review
0 helpful votes
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Excellent experience
May 26, 2024

I ordered it on a Monday and by Thursday I had my photo board! Excellent quality and user friendly website. Would highly recommend!

Date of experience: May 16, 2024
New York
1 review
0 helpful votes
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The PERFECT gift
May 26, 2024

Shipping was quick, quality was incredible, and the design is great!

Date of experience: May 15, 2024
Washington
1 review
0 helpful votes
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This is my 4th Zazzle order: 3 sets of party invites and a pack of personalized golf balls. Each product has arrived on time, was exactly as I wanted, and the prices are much more affordable than other companies but the quality of equally as good, if not better ;)

Date of experience: May 15, 2024
Illinois
1 review
0 helpful votes
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Great Gift
May 26, 2024

It was exactly what I wanted for a 21st wedding anniversary gift.

Date of experience: May 15, 2024
Pennsylvania
1 review
0 helpful votes
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Make in the USA, by Robots
May 25, 2024

My new shirt is very nice. It is just what I wanted.

Date of experience: May 15, 2024
Idaho
1 review
0 helpful votes
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From start to finish it was a positive experience and the product was equally amazing

Date of experience: May 15, 2024
Michigan
1 review
0 helpful votes
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95 Birthday invitations
May 25, 2024

Excellent product. Very easy to personalize. Quick delivery and the product was beautiful. The thickness of the invitation was perfect

Date of experience: May 15, 2024
South Carolina
1 review
0 helpful votes
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Fast delivery
May 25, 2024

Good quality business cards, much appreciated, with a fast delivery!

Date of experience: May 15, 2024
Texas
1 review
0 helpful votes
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Beautiful, quality product
May 25, 2024

Easy to order and very happy with my products. The artistry is beautiful

Date of experience: May 15, 2024
Oregon
1 review
0 helpful votes
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Cute invitations
May 25, 2024

Very cute birthday invitations. They arrived on time

Date of experience: May 15, 2024
Illinois
1 review
0 helpful votes
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Product looks great
May 25, 2024

Got the order quickly and was pleased with the results

Date of experience: May 15, 2024
Georgia
1 review
0 helpful votes
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Amazing detail
May 25, 2024

I designed a stamp with an incredible amount of detail and worried it would come out as a block, but it was absolutely perfect. I am so pleased with the result.

Date of experience: May 15, 2024
California
1 review
0 helpful votes
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Professional
May 25, 2024

Zazzle requested additional information from us when we were ordering newly designed company ID cards, to make sure they were authorized. That was an extra step on our part, but very much appreciated since it was done to mitigate any possible fraud by a third party. Thank You!

Date of experience: May 15, 2024
Hawaii
1 review
0 helpful votes
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Excellent
May 25, 2024

I was delighted to being able to still order cards depicting The Lei Maker. The cards themselves were excellent renditions of previous cards I have ordered elsewhere. However, I was very surprised to find that the "cards" were only a single paper, not one that folded with space to write a note in the inside? I have never seen cards like this before and although i will most certainly use them (having ordered 25), I am limited as to how I might use them. Perhaps the website might make the actual presentation of the card a bit clearer.

Date of experience: May 15, 2024
New Jersey
1 review
0 helpful votes
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Great birthday invites
May 25, 2024

Now that I know how to use this app it's super easy! My invites took about a week

Date of experience: May 15, 2024
Missouri
1 review
0 helpful votes
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Be careful with font size
May 25, 2024

I had two daughters graduating from college so ordered two different sets of stickers, one for each girl to use at the grad party. While I liked the pictures and the product overall, I chose to put each daughter's name, school and degree on each sticker. The writing was so small as to be completely illegible. I wish that I had known that before ordering and the small font was not available if it was going to be illegible. When previewing the picture, the writing was clear and legible, but the preview was much larger than the actual sticker

Date of experience: May 15, 2024