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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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It was so easy to edit the invitations! They arrived quickly and exactly as we expected - thank you!
Such a wide variety of invitations to choose from at reasonable prices. Customizing was easy. When they arrived, they were exactly what I had ordered. Delivery was fairly quick as well.
It was easy to customize and they were delivered quickly.
I loved the variety of cards to chose from. The quality was better than I expected. It was easy to make and I got my cards within a few days.
I would definitely use Zazzle again - high quality printing, paper and packaging with a quick turnaround time.
Graphic was great on the stickers and I received them quickly!
Products are of good quality. Definitely recommend and will be ordering again soon. Thank you!
I had a sign made for my daughters graduation and it was beautiful!
It was an easy & enjoyable experience self-customizing our highschool senior's 4-photo graduation celebration invitation cards. They arrived so quickly & we loved them!
Simple and easy, no issues with uploading your own image, and items came within 2 weeks and notified on the shipping progress.
The magnets came with control parts layered in that destroyed over 10 of my magnets
Very easy to make the invitation. Excellent print quality on the invites
Turn around was very fast. I expected the sign to be trimmed, without the white edges, that was disappointing. Not as heavy duty board as I expected.
Very simple and easy process. Would definitely visit this site in the future again.
It was super easy to navigate the website, choose shape, color, font and more! I'm not a techy person so having a website with easy tools to use and purchase all in one was the place for me!
No issues working with a professional organization
10/10 experience, I will get all my cards form here
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi Tanya,
I'm really sorry to hear about the magnet issues, but we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan