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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Easy to use website made designing my shirt quick and frustration-free. The shirt was delivered quickly (within 2 weeks) and overall looks pretty good. The orange came out a little gold, but that could be because of the gray tshirt color.
The product was exactly as explained and will definitely be ordering more for my wedding in August!
The website was helpful and the design came out fantastic. 10/10 outcome.
Would def order again! Very easy! Had the items I needed and will definitely shop with Zazzle again! Can't find what u sell anywhere else really! Thank you!
The owner/ designer confirmed the order and shipped it promptly and it arrived in perfect condition.
The cards were quick and easy to make and have a big impact. They were replacing cards I got with another website that looked cheap. The feel of the cards and look is so much better.
Both shirts were true to size and made perfectly! I love the quality of the shirts
The selection of business card paper stock and background designs were very good. It only took me a while to select paper and background design, and order the business cards. I can recommend Zazzle highly.
Quick and easy. As it should be. The online service to design my invitation was easy to follow.
The celebration of life cards were great quality, and looked amazing.
I wanted to order attractive cards using a panoramic photo. Had a very hard time finding the right place until I came upon Zazzle. Couldn't be more pleased with the result and the delivery.
I liked the product, fast turnaround. I was expecting it to be a bit bigger. I still like it and how it came out.
Beautiful invitations, thank you! Would buy again. Received compliments
I randomly went online looking for a platform to create a postcard for an art opening and Zazzle was perfect. It was each to import my photos and find a template that was perfect for this application, and the turn-around time was great as well
Ordered a sign for my nieces' bridal shower and was so surprised at the product. It is absolutely beautiful! I received it a lot sooner than expected as well.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

