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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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The product was delivered in a timely manner. I wished the picture was a bit bigger
The bookmarks that I ordered for my daughter's celebration of life were perfect. They are good quality and I will use them often.
Weight and sheen of poster is very good. Colors are vibrant. It was delivered before schedule. The only negative would be the price, which was higher than some other options. But, it was the one I wanted for a community display.
The card was very well done with quality materials. The shipping was very fast too.
It was fast, easy & very affordable. My cards are wonderful. Thank you
I ordered some press passes for a student newspaper. They came quickly and were just what we were looking for. Also well-priced.
Not the standard size of a wine label. Wish it wouldve have been to cover the original
Very well made quality and fast shipping! Will buy it again from them
Zazzle provided seamless and efficient service. The birthday invitation cards came out beautifully designed. Also delivery was great. They arrived earlier than expected
My order arrived early and the invitations look great! The website was very easy to use.
I had a great experience! It was quick and easy to use! And everything came in a great quality!
I ordered bridal party invitations that I had customized on the website and they came out just like I wanted in person! The design, colors, everything was spot on.
I searched for an item on Google and Zazzle came up. I went on the website, selected what I wanted and payed. The entire process wasn't up to 5 minutes. It was hassle free and my item came in perfect time, before the estimated time given on the website. I will definitely use Zazzle again
Is there a place that I could add a few words in cards? Otherwise I wrote it down to add few words in greeting cards.
Order came on time which I was worried about, not damaged and as described. Writing and image was clear.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

