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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Bridal shower invites
July 7, 2024

Our invitations for my daughters bridal shower turned out Perfect!

Date of experience: June 27, 2024
California
1 review
0 helpful votes
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Came earlier than I thought. Would highly recommend this company

Date of experience: June 27, 2024
Michigan
1 review
0 helpful votes
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Fast shipping!
July 7, 2024

Very easy to place my order. Site had a lot of great choices. Good quality of the business cards.

Date of experience: June 27, 2024
California
1 review
0 helpful votes
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Love it
July 7, 2024

I love absolutely love it. Easy to use and I love how fast shipping was

Date of experience: June 27, 2024
South Carolina
1 review
0 helpful votes
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Great
July 7, 2024

Was quick and easy and they are beautiful! O would order from them again

Date of experience: June 27, 2024
California
1 review
0 helpful votes
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Came out perfect!
July 7, 2024

I ordered my save the dates and customized them to my liking and they came out perfect! Received so many compliments! The quality was amazing

Date of experience: June 27, 2024
Connecticut
1 review
0 helpful votes
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Excellent order
July 7, 2024

Good and arrived before scheduled delivery which makes the experience even better.

Date of experience: June 27, 2024
Missouri
1 review
0 helpful votes
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I ordered a Hobbit mug that is even cuter than the pic online. Well wrapped so it arrived with no issues.

Date of experience: June 27, 2024
Pennsylvania
1 review
0 helpful votes
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One stop shop
July 7, 2024

My cards were easy to design and they had very fast shipping!

Date of experience: June 27, 2024
Florida
1 review
0 helpful votes
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Awesome
July 7, 2024

Great t-shirt. It ws a gift. They loved it. Shipping ws pretty fast.

Date of experience: June 26, 2024
Georgia
1 review
0 helpful votes
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Great quality!
July 4, 2024

Perfect printing and quick shipping. 10/10 highly recommend.

Date of experience: June 24, 2024
Pennsylvania
1 review
0 helpful votes
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Wedding invitations
July 2, 2024

We absolutely loved our oyster theme wedding invitations. They turned out amazing. Highly recommend.

Date of experience: June 22, 2024
Colorado
1 review
0 helpful votes
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Personalized IDs!
July 2, 2024

These were made for my Son's birthday party, and they were a hit. The interface made it easy to add more badges. And they were reasonably priced for a minimal amount to be made

Date of experience: June 21, 2024
West Virginia
1 review
0 helpful votes
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Good
July 2, 2024

Very good experience and would use them again. Highly recommended

Date of experience: June 21, 2024
Ohio
1 review
0 helpful votes
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Amazing
July 1, 2024

Very good i love everything
Was so good. And i will by again! Thank you

Date of experience: June 21, 2024
Washington
1 review
0 helpful votes
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Good
July 1, 2024

Colors are darker then expected. Quality is good and smooth. It's OK.

Date of experience: June 21, 2024
Barbados
1 review
0 helpful votes
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Execllent
July 1, 2024

Seamless and great process. Product is beautiful and just as described.

Date of experience: June 21, 2024
Maine
1 review
0 helpful votes
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Excellent
June 30, 2024

Great website and very easy to use! Highly recommend! Five stars

Date of experience: June 20, 2024
Illinois
1 review
0 helpful votes
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Thin Envelopes High Prices
June 30, 2024

I can clearly see my design through the extremely thin envelopes. Not a great look for my guests.

Date of experience: June 20, 2024
Zazzle S. Zazzle Rep
over a year old

Hi Mary,

I'm really sorry to hear about the design issues through the envelopes, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

Florida
1 review
0 helpful votes
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Dinner invitation cards
June 30, 2024

The invitations cards were delivered timely and the wording was correct as indicated on the order. However, the card style was not the bracket. Therefore, I was disappointed. Unfortunately, there was not sufficient time to send them back and reorder again.

Date of experience: June 20, 2024