Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Zazzle

Zazzle

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
See all photos
How would you rate Zazzle?
grey stargrey stargrey stargrey stargrey star

Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
Follow Joanne X.
Unfollow Joanne X.
Share Review
Report Review

Very happy experience
July 7, 2024

The Rehearsal dinner invitations I ordered were exactly what I wanted. Very quick turnaround from ordering to receiving them. Beautiful work.

Date of experience: June 27, 2024
Oregon
1 review
0 helpful votes
Follow Alexa Q.
Unfollow Alexa Q.
Share Review
Report Review

Wedding invitations
July 7, 2024

The only problem I had was a typo on my invitations and I expected it to be corrected by the company. Which was just an RDVP date typo of 2029 rather than 2024

Date of experience: June 27, 2024
Missouri
1 review
0 helpful votes
Follow Bryan X.
Unfollow Bryan X.
Share Review
Report Review

Excellent!
July 7, 2024

First time user and everything went exactly as planned and the receiver loved the card.

Date of experience: June 27, 2024
California
1 review
0 helpful votes
Follow Walter P.
Unfollow Walter P.
Share Review
Report Review

Great results
July 7, 2024

Easy, and Zazzle delivers exactly what you design. Thank you.

Date of experience: June 27, 2024
Texas
1 review
0 helpful votes
Follow Barbara C.
Unfollow Barbara C.
Share Review
Report Review

Quality invitations
July 7, 2024

Happy with the quality of invitations!
Appreciate the speed they were delivered

Date of experience: June 27, 2024
Texas
1 review
0 helpful votes
Follow Lauren Y.
Unfollow Lauren Y.
Share Review
Report Review

Zazzle Only
July 7, 2024

The process could not have been easier. The selections. The design options are wonderful

Date of experience: June 27, 2024
Maryland
1 review
0 helpful votes
Follow Elizabeth S.
Unfollow Elizabeth S.
Share Review
Report Review

Address Return Labels
July 7, 2024

The address return labels that I purchased to use on envelopes of cards and letters that we mail were beautiful. The artists' drawings were spectacular. I would recommend that those ordering return labels should customize their names with the correct font, size, and boldness that they need to fit the space properly. Our name turned out very small and harder to read compared with our address on the label even though we tried our best to get the right size and font for the space allowed.

Date of experience: June 27, 2024
New Jersey
1 review
0 helpful votes
Follow Jeanine A.
Unfollow Jeanine A.
Share Review
Report Review

Very easy to order and delivery went smoothly product was exactly what I was looking for - I couldn't be more pleased

Date of experience: June 27, 2024
Virginia
1 review
0 helpful votes
Follow Janell O.
Unfollow Janell O.
Share Review
Report Review

I found exactly what I was looking for and everything arrived in wonderful condition. I would definitely buy.

Date of experience: June 27, 2024
Puerto Rico
1 review
0 helpful votes
Follow Terry K.
Unfollow Terry K.
Share Review
Report Review

As pictured
July 7, 2024

And exactly what I wanted! Thank you!……………………………………………..

Date of experience: June 27, 2024
Massachusetts
1 review
0 helpful votes
Follow James W.
Unfollow James W.
Share Review
Report Review

Good selection of postcards.
July 7, 2024

I was looking for Independence Day postcards. Zazzle had a good selection. Will look for postcards for other occasions.

Date of experience: June 27, 2024
Massachusetts
1 review
0 helpful votes
Follow Laura-Lee D.
Unfollow Laura-Lee D.
Share Review
Report Review

Quick service and beautifully designed. We are very happy with everything

Date of experience: June 27, 2024
Illinois
1 review
0 helpful votes
Follow Crystal B.
Unfollow Crystal B.
Share Review
Report Review

I discovered Zazzle a few years ago for my LLC and only use them for my marketing needs! Fast service, quality products and an awesome customer support team!

Date of experience: June 27, 2024
Ohio
1 review
0 helpful votes
Follow Candi P.
Unfollow Candi P.
Share Review
Report Review

When considering what business cards to decide on, it was no doubt when I came across Zazzle website! I loved the choices and templates they offered! Elegant and simple is what I found and I can't be happier with my cards!

Date of experience: June 27, 2024
Georgia
1 review
0 helpful votes
Follow Rachel D.
Unfollow Rachel D.
Share Review
Report Review

I ordered a sign, super cute but expensive. It is a huge sign though. I really could have bought a little bit smaller sign. I guess I didn't read the size when I ordered and it's hard to tell by the pictures

Date of experience: June 27, 2024
Wisconsin
1 review
0 helpful votes
Follow Linsy H.
Unfollow Linsy H.
Share Review
Report Review

Great
July 7, 2024

They came in at different times. A bit late. Good conditions.

Date of experience: June 27, 2024
North Carolina
1 review
0 helpful votes
Follow Chelsea G.
Unfollow Chelsea G.
Share Review
Report Review

Amazing
July 7, 2024

We love them can't wait to mail them out. Definitely great quality

Date of experience: June 27, 2024
New York
1 review
0 helpful votes
Follow Lucy Q.
Unfollow Lucy Q.
Share Review
Report Review

10
July 7, 2024

Fantastic job, love it, would purchase from Zazzle again in the future

Date of experience: June 27, 2024
Connecticut
1 review
0 helpful votes
Follow Courtney R.
Unfollow Courtney R.
Share Review
Report Review

Perfect!
July 7, 2024

I ordered Funeral Cards for my mom's Celebration of Life. They look great, exactly what I ordered. Shipping was ahead of promised date. Communication was wonderful!

Date of experience: June 27, 2024
Colorado
1 review
0 helpful votes
Follow Tina G.
Unfollow Tina G.
Share Review
Report Review

Fast and great quality
July 7, 2024

Customized tote bags for niece and nephew arrived quickly and they're amazing!

Date of experience: June 27, 2024