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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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The Rehearsal dinner invitations I ordered were exactly what I wanted. Very quick turnaround from ordering to receiving them. Beautiful work.
The only problem I had was a typo on my invitations and I expected it to be corrected by the company. Which was just an RDVP date typo of 2029 rather than 2024
First time user and everything went exactly as planned and the receiver loved the card.
Easy, and Zazzle delivers exactly what you design. Thank you.
Happy with the quality of invitations!
Appreciate the speed they were delivered
The process could not have been easier. The selections. The design options are wonderful
The address return labels that I purchased to use on envelopes of cards and letters that we mail were beautiful. The artists' drawings were spectacular. I would recommend that those ordering return labels should customize their names with the correct font, size, and boldness that they need to fit the space properly. Our name turned out very small and harder to read compared with our address on the label even though we tried our best to get the right size and font for the space allowed.
Very easy to order and delivery went smoothly product was exactly what I was looking for - I couldn't be more pleased
And exactly what I wanted! Thank you!……………………………………………..
I was looking for Independence Day postcards. Zazzle had a good selection. Will look for postcards for other occasions.
Quick service and beautifully designed. We are very happy with everything
I discovered Zazzle a few years ago for my LLC and only use them for my marketing needs! Fast service, quality products and an awesome customer support team!
When considering what business cards to decide on, it was no doubt when I came across Zazzle website! I loved the choices and templates they offered! Elegant and simple is what I found and I can't be happier with my cards!
I ordered a sign, super cute but expensive. It is a huge sign though. I really could have bought a little bit smaller sign. I guess I didn't read the size when I ordered and it's hard to tell by the pictures
We love them can't wait to mail them out. Definitely great quality
I ordered Funeral Cards for my mom's Celebration of Life. They look great, exactly what I ordered. Shipping was ahead of promised date. Communication was wonderful!
Customized tote bags for niece and nephew arrived quickly and they're amazing!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

