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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Arrived timely, well packaged. Absolutely no issues. I've used many times for Halloween party invitations and will continue to use.
I received my order very promptly! The stickers were so cute and perfect for the purpose intended.
Order came on schedule. The labels are smaller than anticipated and the print is very light
Was able to follow all prompts to design and complete my daughters photo thank you cards with envelopes. No problems with receiving order within a timely matter. Very nice looking and good quality. Will use company again
Last minute thought of Zazzle after trying to figure out how to design a shirt for my kids costume. Super easy, it was perfect, and showed up quickly. Def going to be doing this again!
The price to quality ratio is good 👍I didn't realize that they don't punch/cut the holes in jewelry cards, but that's not too hard to do
I was able to create business cards from a template and add my own picture. Easy to create & quick delivery!
I love them so much! They came quick and the texture is beautiful. No mistakes made at all!
Very good. I took a while to be delivered, but I was satisfied with the product
Easy and fun! It was great to find stuff for my sons Bday. Especially when it was a theme that was hard to find stuff for elsewhere
I got my invitations earlier than expected which was great. They looked even better than i could imagine!
Easy to pick the sticker we wanted and easy to order. Received quickly
I ordered address labels as well as cards to notify friends and family of our new address. Everything looked good and was as expected. Two of the forty cards I ordered had a color band that needed to be trimmed off an edge, but I have a paper cutter to handle it.
My order arrived almost a week earlier than what the website said it would and the product was good. There was a slight difference in color from the website (I ordered the gold fade background) and the color came out more like a dirty yellow. Overall happy with the purchase and speed of the service
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

