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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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It was easy and fast. I was surprised how fast I got them. They are the cutest.
Easy ordering process, quick delivery, and beautiful outcome.
Muy fácil de hacer y muy bonitas a buen precio y me llegaron rápido …muy recomendado mis invitaciones eran sencillas y elegantes justo lo k esperaba y el material muy bueno.
I ordered invitations and they were perfect! The paper high quality and the experience was very satisfying!
My custom badges arrived promptly and looked amazing! Would highly recommend to anyone!
They came so fast and so beautiful! Love them! The card stock was so nice too.
Great customer service, very easy to order, exactly as hoped for!
I decided last minute I wanted a welcome sign and it was done quickly and delivered fast!
I ordered five t-shirts for a family trip from Zazzle. It was my first time ordering so I didn't know what to expect. I was very impressed with their service and product. I received my order within 48 hours! The t-shirts were very well made of high quality cotton. The price was unbeatable.
Very professional business cards I had made by dazzle. They exceeded my expectations and I also had a wonderful experience. Ordering was simple and I paid for expedited delivery and it was worth it
My order colors look great on my items and the ink pad colors are amazingly vibrant.
The print was very small and light - I will not be able to use them for the purpose intended. I have been happy with the previous orders I have received but was very disappointed in this order.
The website is easy to navigate. My order came earlier than expected!
I ordered labels, and invitations for my hubsand retirement party, they came in a timely manner, and I was very pleased would use Zazzle again 😊
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi Tracie,
I'm really sorry to hear about the print issues with your recently placed order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan