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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I was looking for a specific coffee mug and found it easily. Plus it was on sale! So I bought another for a Christmas present. A fun place to browse and shop
Such unique options, great prices, and fast turnaround time/shipping. The invites came out exactly as pictured on the site and the preview customization made it easy to create. Definitely will recommend!
Order arrived quickly, neatly packed, and just what I wanted
I was happy to see that I could use a specific design tool for a supplementary details page for our wedding invitations. This freedom of creativity along with the beautiful artistic design of the invitations was why I chose Zazzle. I also like how Zazzle supports artists and shows the artist's profile and information of the invitations we selected. Thank you!
Was a little tricky at first, but kept trying and figured out how to get all the information I wanted on the return labels. Received them and they are terrific.
Everything about the process was easy! The items were exactly as I had hoped.
I am very pleased with the timeliness and efficiency in which my order was fulfilled.
It was easy to design the perfect table, it arrived sooner than planned which was really nice. I love the tables, are exactly what I wanted. The color is bright and perfect.
I found the site and personalizing the invitations to be easy to use. It is very nice being able to see images of the invitations in different colors. I loved the vintage options that were art deco. I liked seeing the artist who designed the invites that I chose and appreciated the little Thank You note from her. I was also impressed with how fast the order came -- everything correct and so pretty! Thanks a bunch!
This is my 3rd or 4th time ordering business cards from here. I'm definitely going to see what else I can customize and order!
Zazzle was incredibly easily to navigate and had a multitude of options to choose from when selecting a design for my bridesmaid brunch party. The invitations arrived in mint condition a week after I ordered, and I was impressed with the quality. I would use Zazzle again for upcoming engagements where I need cute invitations.
Was super easy. Was able to make it the way I wanted with no problems at all! And they arrived they are exactly what I expected! Everyone Loves them!
So happy with the change of address cards I ordered, they are perfect! Zazzle made it very easy to find and order them, and they arrived quicker than expected, thanks Zazzle!
Easy to order invitations. Exactly what we ordered and even delivered earlier than ETA. Great job!
Beautiful and simple postcards! I love the design and overall look.
Love love my buttons! I received a quality product in a timely fashion. I will definitely order again.
My milestone birthday invitations were just as how I would want them and Zazzle delivered!
Excellent work & came way before the estimated shipping date. Thank you!
Stay epic!
Great experience with designing and receiving the address stamp
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

