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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Didn't expect it to be so simple and cheap! I should've ordered cards long ago but wrongly assumed it would be expensive.
I was stressed as I needed the sign within 3 weeks. The sign looks GORGEOUS and I can't wait to get the bride's reaction.
Love my mug! I would choose to order from Zazzle again. My mug arrived in perfect condition and when it was supposed to arrive!
Ordering was easy and seamless. Invitations arrived quickly.
I've ordered twice because on my first order, the logo was off center so much. Even though I followed the guides on the edit page to center it with their dimensions. My cards were unusable so waste of money. I thought I'd order again and maybe try to recenter the logo and go OVER their "safe guides" a tad bit to fit the logo better maybe they would center it perfectly
Second time I ordered and STILL it's off center and now all this money I spent on nothing :(( ( so sad
No issues and invites came on time. I like that I can get invites on short notice and they still arrive with time to spare.
Ordered an ID badge for my therapy dog and to say it is beyond CUTE is a darn understatement! Came very quick!
Thank you! Very easy to navigate and select the buttons I needed. I would make it a little easier to select the background for the buttons. It took me a little while to figure it out.
I ordered birthday brunch invitations. Loved what I saw on the screen. I was a bit disappointed when received as the dress did not have glitter or something similar to make shiny.
My cards were cheaper than every other site I'd seen and good quality. It was easy to personalize and arrived the next week!
My purchase was awesome, exactly what,I ordered and what,I expected.
Great so nice looking and very good Quality. Great shipping as well great time of shipping
I love my order. I wis so much that black envelopes was an option. My theme is very black on black. But overall I love my invitations!
My daughters first birthday invitations, was exactly what I was looking for.
The invites were perfect and shipping was so fast. Very easy to edit the design
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi Max,
I'm very sorry to hear that your business cards did not meet your expectations. I'd be happy to look into this issue further for you.
I will be reaching out to you shortly via email to provide you with further assistance and a suitable resolution. I look forward to hearing back from you.
Kind regards,
Craig