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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Invitations arrived promptly and even more beautiful in person!
High quality and beautiful product. My order was also delivered quickly as well
I had a great experience with this product! The order was easy and I received them even earlier than the promised date. Everyone thought the product was amazing! I will definitely order from them again! Thank you for the professional product!
Produce was fine. No problems with service. Would use them again.
Awesome! Placed my order on Saturday and I receive it on Tuesday.
I would definitely purchase again from this seller and Zazzle. I purchased a very cute and beautiful tile of a valentine terrier. It looks just like Ivory, my pet terrier. It is even more cute and beautiful than I could have imagined. The terrier tile came in a very timely manner.
I thought the button would be a little bigger. It's my first time purchasing any buttons. I've been a photographer for over 50 years
Easy to order, arrived quickly. We were completely happy with our order.
This is my second year to design the postcards for my friends!
Overall good experience invites were even delivered early
I decided to use Zazzle for an item that was available from multiple sites. Zazzle had the right price and delivery options and... I liked the name. The website is ready to use. My order and reorder were handled quickly and even arrived early. Plenty of communications about process and delivery. Lio use them again!
Process was seamless!The Invitations I ordered turned out beautifully! Shipping was prompt! Thank you Zazzle Artists!
Quick shipping & great quality! Totally satisfied with everything I have received.
Card came good and just as purchased for my mothers wedding love it so much!
The invitations were accurate and mostly lovely, however the cardstock they were printed on was faded on the top. Very disappointing for the cost. Also, the names on the envelopes were overlapping because the font was too large. One would think, with a company as popular as Zazzle, their customer service would be a priority...perhaps a call or email from them asking me if this was what I wanted would have been a good idea.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

