ZapposReviews 717

I have never had a better shopping experience. They are helpful, expedite free returns and have been a positive experience. I loathe malls and am so busy I rarely have time to shop. Zappos is they perfect solution for people with busy life styles who want nice clothing.

Purchasing was an ease. Product selection is good. My only gripe with zappos is that they re-worded my review on a product to their likening. When I brought it to their attention they ignored me. BE AWARE, THEY CAN AND THEY WILL REWRITE YOUR REVIEWS TO THEIR SATISFACTION.

I will most defiantly will oreder they are the best they have a great costumer service team I place an oreder and it was deliver on time 5 stars all day long

While utilizing the latest technologies, Zappos still seems to believe in "old fashioned" customer service. Their return policy can't be beat (reflected in merchandise costs). Their telephone support is OUTSTANDING with very short waiting times. The phone support personnel are also very polite, effective and a pleasure to deal with. Kudos to Zappos!

I was online surfing websites looking for the best priced Men's 505 Levi's Jeans for myself. I am female and not to familiar with changing to mens measurements. First, Zappos website had the best pricing. Second, there was a large selection on Levi's Jeans. Third, (I may be wrong) the beginning price was also the end price. I think the beginning price included the taxes. I didn't cringe when I completed my order. Yay! Free shipping. Yay, 2 days until I get my jeans! Unfortunately, I started to worry about my sizing again. I panic, going through the website. I went to the bottom of website-CUSTOMER SERVICE 24 HRS A DAY-365 DAYS A YEAR. NICE. I called. I spoke with a very pleasant customer service rep. I asked her if my order would be delayed. She said, "No, in fact I upgraded your shipping to 1 day service". Thank you Zappos.com. I know where I'm doing all my shopping. Last but least, if I have to return my jeans-free shipping on returns.

I'm very picky about my sneakers. I only buy Etenies, and they are one of the only places where you can still find them. Prices are very reasonable and don't cost any more than they would in a typical store. Shipping is very fast and customer service is excellent!

I cannot comment on just one order experience because I have made several purchases over the last few years. I love the free shipping both ways; there is no risk to buying at all.
The customer reviews on the Web site are always helpful; let's you know if the shoes run wide, small, etc. Customer service is responsive and friendly. Besides several images of the shoes from different angles, there are also videos with helpful information.

Zappos makes buying shoes really simple, and they've got great prices as well. I've scoured the web for certain items and always found that Zappos offered the best deal, or equal pricing, and so I now trust them and don't even bother looking around. When I've had a return it's been without issue.

Now i know why they offer free shipping... it take a long time to get your package.

Ordered a jacket for winter. Not only was easy to roam the site. It showed the models dimensions so it made it easier to see what it would look like on me. To top it all off, I received the coat the next day, the first day of snow. No question Zappos gets 5 stars.

I have ordered from this company several times and have never had any problems. The last couple of times, they have even upgraded us to free overnight shipping. This past time, had to return a pair of shoes I ordered for my son, had absolutely no problems and received excellent customer service. I would definitely recommend this company for purchasing shoes online.