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ZAFUL

2.9

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ZAFUL Reviews Summary

ZAFUL has a rating of 2.9 stars from 5,971 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.

service
871
value
866
shipping
880
returns
484
quality
868
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Canada
1 review
0 helpful votes
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Loved the products!
November 5, 2018

It was my first time ordering off of ZAFUL because the products were good price and everything looked so cute! Their bikinis are #1 best thing you can purchase from them! I got a few other products such as a jacket, tank/sweater, and skirt and they all turned out the way I thought they'd be! Good quality and sizing fit me well. I got 1 romper which wasn't as nice, the fit was just awkward.
The only thing I didn't like about ZAFUL was that I had to pay for duty fees when I received my package, so making the cost of items more expensive than listed and shipping not free. That's why I'm giving this a 4 star rating!

Date of experience: November 2, 2018
TT
1 review
0 helpful votes
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I started ordering from zaful about a year ago after hearing of them from friends and i haven't stopped since. Their swimwear especially is awesome, good material, good quality amd the peices are extremely reasonable. I have zero regrets.

Date of experience: November 2, 2018
Canada
1 review
0 helpful votes
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Would Recommend
January 26, 2019

I've never had a bad experience shopping with Zaful. It's true that often their clothing/ swim suits run small, but if you're aware of this, it is easy enough to size up! For the money you're paying, the swim suit quality is comparable, or above and beyond. The styles are always trendy, and the site and app are very user friendly and convenient. I live in Canada and have never waited more than 2 weeks for my suits!

Date of experience: November 2, 2018
California
1 review
0 helpful votes
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Honest Zaful review
January 26, 2019

I ordered from Zaful recently not really expecting much. Their prices are so good that after some thought I decided I might as well check them out. I ordered a few swimsuits, as that is what they are most known for. The material is great quality and the fit is amazing. The only thing I could say is that the hardware used to secure the top is not the best quality. This site is great for ordering the more trendy peices and probably not peices that you'll have for years and years. Overall, I am definitely going to be ordering in the future for trendy peices.

Date of experience: November 1, 2018
Mexico
1 review
1 helpful vote
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Satistfying service
November 3, 2018

I wanted to share my experience when purchasing from this site and I've got to say my orders have came out fine, my last order was delivered within the time frame and size of the item i ordered was my exact size so i was overall happy with the experience although the fabric from the piece itself isnt quite as soft as i was hoping it to be.

Date of experience: November 1, 2018
California
1 review
0 helpful votes
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Nice Customer Service
November 3, 2018

"I have made multiple orders on zaful. I bought mostly summer clothes and swimwear, and overall I wasn't disappointed. The swimwear fit true to size, but I still ordered based on individual item reviews for sizing for a more accurate result, and I recommend doing this as well. The customer service agents responded in less than 24 hours when I had an issue with something I ordered being out of stock, but they were able to tell me the restock date and hold the order so it was shipped out as soon as it became available again. The clothes are almost identical to boutique pieces you may find at a fraction of the price. The only thing is that it comes from another country, so if you're in the USA, expect shipping to take a month or less. Overall it's a great site with cute, affordable clothing."

Date of experience: October 31, 2018
Pennsylvania
1 review
0 helpful votes
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Zaful.com is such a great site. You get cute clothes of so many different styles and for different seasons at such an affordable price. The only downside would be the shipping time due to the fact that it is coming from China I believe. However, if you don't order it last minute from when you actually need the item, it's all worth it. I've purchased 3 swimsuits and the quality was fantastic, runs small, so be sure to size down. I've purchased workout leggings and they were the softest material ever! They were not workout material at all which is okay because it was still squat proof and not see through. I've bought a couple sweater tops (white, maroon, pink) the color and material was amazing. The white one was my favorite because the back is laced up so it gives it a unique style. Another great thing about zaful is on almost most of the products there are reviews where people leave pictures so you can get a feel of exactly how the item fits.

Date of experience: October 31, 2018
New Hampshire
1 review
0 helpful votes
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I absolutely love Zaful! I was originally afraid to order anything from there because I am in the U.S. and have had trouble ordering overseas in the past but after looking at various reviews, I thought it was safe enough to try! After placing my first order, I was obsessed! I bought a bunch of bikinis and even some tops from there and everything came on time (I ordered express shipping because I order overseas a lot and if you don't order express it takes atleast 2 weeks) and fit like a glove! I highly recommend ordering from Zaful but just make sure you look at item reviews before purchasing, they usually give you a heads up on how things fit, how the material is, etc. I usually only purchase items that have picture reviews so I can get an idea of how it will look on.

Date of experience: October 31, 2018
Turkiye
1 review
0 helpful votes
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First of all, the products on this site are very high quality. I've bought 22 different clothing and accessories from Zaful and I never had any problems such as wrong sizing, colour etc. so far. Even though the items are shipped from Hong Kong and I'm ordering from Turkey, the shipment of the items also had no problems. The prices are also very cheap especially with the promotions of the website.

Date of experience: October 31, 2018
New Jersey
1 review
0 helpful votes
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I love it!
November 2, 2018

Zaful always has the best clothes! Everything is always in style and great quality. I love their prices, they are always affordable and great for the quality of the products. They also have a way you can get points from orders and daily logins, that you can use to get discounts on orders. Their shipping is fast and reliable!

Date of experience: October 30, 2018
Hong Kong
1 review
0 helpful votes
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I am a new online customer from Hong Kong who seldom buy overseas products online because i am not sure of the quality and size (as my body shape is a bit small and slim). I think ZAFUL did a great job in size choices provided as there are various choice that suits everyone of you like tailor-made. The fabric is much much better than i expected and the tickets submitted are replied very fast. I cannot imagine that the price of the products is so cheap and reasonable in discount and i would be very confident if you buy the product for the new seasons :D

Date of experience: October 29, 2018
Canada
1 review
0 helpful votes
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Amazing
October 29, 2018

Zaful is absolutely amazing. My order arrived to Canada within 5 days of purchase date. It was super fast and efficient. Then when I got my items they all arrived in a cute ziploc bag (presentation is a 10/10). I tried on all the items and they all fit perfectly and I ordered all the sizes I normally would in Canada. The quality was amazing and I have no negative things to say about shopping on Zaful.

Date of experience: October 26, 2018
Australia
1 review
0 helpful votes
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I am super happy with my purchases from Zaful. You know the saying "you get what you pay for" well that's not true in this case. Their bikinis (and other clothing) are very affordable and the material and craftsmanship would be something similar to buying it in a boutique.
I have found the clothes and bikinis are all true to size. I buy a medium which is a US size 4 I think. And I am a size 8-10 Aus, everything fits me perfectly.

Date of experience: October 26, 2018
North Carolina
1 review
0 helpful votes
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Great!
October 29, 2018

I ordered a cardigan, and I simply love it! It arrive in less than 2 fully weeks, and everything was in perfect shape. I can wait to continue buying in this page

Date of experience: October 26, 2018
Poland
1 review
0 helpful votes
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I've bought from ZAFUL two times, and was satisfied.
First time I got my order quite quickly, taking into account that I don't live in USA. I ordered two sweaters and they were great, warm, comfy and stylish.
Another my purchase took a bit longer to get delivered, but I was informed about it, and it was for me to wait. Anyway, company answered all my question pretty quickly and overall communication is OK. I think I will order from zaful again

Date of experience: October 26, 2018
Utah
1 review
0 helpful votes
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I have been ordering off of Zaful for almost two years now, and have nothing but good things to say! I highly recommend downloading there mobile app because it has made my shopping life so much easier. Whatever clothing you are looking for, they have that category with the most amazing varieties, and if you aren't sure about buying an item just scroll down and read the review section and see for yourself. Plus, Lets not forget to mention that sales section! They have made shopping so affordable for me, that's where I get my clothes from now on and they aren't only affordable, but the best quality as well! Getting points while you shop has definitely sold me on them, you basically just get deals and discounts while you shop and nothing beats that! Shipping is fast and easy to check, you'll know right when your package is getting to you. I have loved my experience with Zaful so far and will continue shopping there cute styles :)

Date of experience: October 25, 2018
Spain
1 review
0 helpful votes
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I first heard about ZAFUL on ads when I was scrolling down on social media and I saw some cute products that really I wanted to try. The order came in 3 weeks even though I live in Romania and I did not have any problem with the order (besides the fact that the tracking website was not working). I am happy with the products that I received, the fabric has a very good quality for the prices that I paid so I would definitely place another order very soon.

Date of experience: October 25, 2018
Brazil
1 review
0 helpful votes
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The passionate about the products that comprise the Zaful website, the quality of the material, the size and the models are exactly the same as what is exposed on the site

Date of experience: October 25, 2018
AE
1 review
0 helpful votes
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In love with Zaful
October 27, 2018

My first order on Zaful has simply been a very good experience. I strongly recommend it. Customer service is very helpful and they always reply within a very short time. Prices are very competitive and they offer a full range of wonderful products. I ordered a swimsuit with which I fell in love instantly. Material and quality are amazing and it fits perfectly. It is simply the same as shown on the website. I've already ordered a second swimsuit and I'm waiting for it. Can't wait!

Date of experience: October 24, 2018
Brazil
2 reviews
5 helpful votes
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I have already made several purchases on the Zaful site and have never regretted any of them. The pieces are of excellent quality, just like on the website. Good fabrics, well stitched and the size matches the information on the site. Surely my best online shopping experience. Clothes for any occasion or season. The store sends the products in a very short time, which means I do not have to wait too long.

Date of experience: October 24, 2018

From the business

ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.


zaful.com
Coventry, WMID, United Kingdom
+1071
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