ZAFULReviews 5,971

The website is easy to use.
Good customer service.
I love the products, good quality, fast shipping, and good value.

When I decided to buy on zaful site I was very scared. Knowing that the products came from china (I live in italy) and that prices were so cheap I feared they would never arrive or that they would be of low quality. However, I risked by purchasing six swimsuits. It was an experience that left me completely satisfied! Zaful's customer service immediately gave me the codes to plot my parcel and I could watch the shipment in every time. They sent me the products in two times. The first group of costumes (made up of five swimswits) arrived after 10 working days, in the shortest possible time compared to standard shipping and the quality of the products left me astonished! I actually reviewed it immediately with a photo review each product because I think an efficient service must be approviate d! The last product came to me yesterday, striking a week longer but always within the time range estimated by standard shipping. My personal opinion is simply positive and I will ordering again from them!

I have ordered 7 items from zaful, one order with 4 items and one with 3. My first order was all swim suits and they turned out perfect! The quality of the swim suits were even better than I expected and came to me even faster than I expected. I only had a problem with one swimsuit, I had ordered a small but it didn't fit me. Zaful was very responsive to me regarding this issue and gave me a full refund and let me keep the item! Their support center is great and they respond very promptly and make me feel like I'm being taken care of. The swim suits are super cheap, only $10-$20 per set which is crazy compared to the average retailer that charges that much for just a top or bottom. In my second order on Zaful I decided to try out their clothing and got 2 shirts. The shirts were once again very cheap but amazing quality and super cute! Overall if you want to shop the cute styles but don't want to spend a whole lot of money, Zaful is the number one place to go!

I recently ordered five items from Zaful: a two piece set, a bikini, a floral dress, a wrap skirt, and a pinstriped dress. I'll take this review piece by piece. The two piece set was supposed to be a dark red high waisted skirt and off shoulder top. I tripled checked sizing on this before I ordered it and I'm highly disappointed that the top is listed as a small, but is so large that I could probably wrap it around my torso twice. The color also doesn't match the online depiction.
Second I ordered a crochet bikini. Again, I triple checked the sizing and they say that it should be the equivalent to what I normally wear and although the top isn't bad, the bottoms barely fit.
Third, I ordered what I thought was going to be a pretty floral dress, but the fabric was awful. It was basically the same material as a softshell jacket. The fit is also not flattering in any way.
Fourth, I got the wrap skirt. This was the only item I actually liked and the only reason I gave two stars instead of one.
Last is the pinstripe dress which hasn't arrived yet. I have to say I'm not excited about it at all at this point.
Shipping on my first few items was faster than expected, but that's about the only thing this company has going for it.

UPDATE: After Zaful saw my review they contacted me via their website and offered a full refund for the items that were not what I expected. I am very happy with their customer service and knowing that they are willing to work with you if there is a problem. I would consider ordering again, but would be much more diligent about checking reviews of the items.

I decided to update this review and give Zaful a slightly better review because they owned up to their mistake.

So, almost a month into ordering two bikinis, the shipping info showed that the package has been stuck in my country for two weeks, without reaching me. Mind it, I live in a tiny country, whatever reached the customs should reach me within three days max. Opened a ticket with their customer service and went back and forth with them - it felt like talking to a wall, they kept throwing customer service textbook cliches such as "we appreciate your understanding", instead of checking with courier company and explaining why my package isn't reaching me. It is not a sin that the package wasn't here - it was that they didn't even try to find out why. I ended up calling 30 numbers of our custom offices to check what's going on with the package.

Only after I gave this site a negative review, I was contacted by someone else, given a full refund and asked to accept products as gifts, and they promised they would check with the courier company what is happening. In the meanwhile, my package arrived.

The quality of the bikinis is very good, though sizing is a bit off - not their fault, given that I saw user reviews on web site that said I should size up - it turns out that there was no need for that. Both bikinis are absolutely beautiful, well made and look exactly like pictures.

Hi every one! I have just recived my first order from Zaful! First of all I looked up for opinions about them and I saw a lot of great comments I decided to do an order. I ordered a beautiful dress and a jumpsuit. I took care wit the size table! Please be careful as me, the sizes are explained there! I made my order on 19/05/*******. It arrived on 02/06/2017, just 12 days after I did it, really fast! The quality of the products was great and they fit perfect. Remember de table! And everthing was like in the photos! I had some doubts and Zaful customer service ask me every time I asked. Very grateful to them. I will buy again in the future! Sure!

I ordered some swimwear items for really low prices. Had to wait 1-3 weeks but it was worth the waiting! De quality is really good and one time an item did not fit perfect and when I made contact with Zaful to tell them that I was not really satisfied with that one item, they gave my money back within only 3 days and I got to keep the item (gave it to charity)! I am really glad with their good service! I would really recommend Zaful!

I am super pleased with my experience with Zaful. It has everything one can imagine and it is easy to use and very safe to order. The prices are the biggest plus since they are very affordable and nonetheless the quality is superb! On one occasion I had one product in an order being shipped separately and the support team were always helpful in giving me an update on where my order was at all times. Be a bit patient since the order may take 2/3 weeks however it is worth the wait <3 I'm so happy with my purchase and am sure that I will come back for more. Go shop at ZAFUL now!

Good. The only problem is that you receive your order in several shipments. As long as the items you order are in stock. Ordered 4 bathing suits and a playsuit. Received in 3 shipments. The goods are ok. Not bad quality except for one suit which had little stains on the undercloth. And didn't have the hygienic pad.
Sometimes you need to size up. Look at reviews.
The communication with the company was very good! They answer all the letters and are really helpful!

I discover that online shop and I'm absolutly amazed! They have a lot of trendy and fashionable products for really nices prices.
I have been ordering some articles and up to now I'm very satisfied. For the price I hadn't hight expectations but I was actually impressed, the quality of the products is quiete good! Shipping time is ok (shipping to Europe with Expédition Standard was almost two weeks).
Costumer Services is also very good! They answered very quindly to all my questions very quickly (one business day).
For the record I love their Z-points system wich allow you to save money on your orders
I recommend that store!

I took a chance and ordered four swimsuits from this website, but I made sure to read reviews about each product before purchasing. I was so excited when they finally arrived (actually, one of them still hasn't arrived... fingers crossed), but this is what I found:
-Suit 1 was a completely different color than the one on the website. "Light camel" looked whitish beige online, but arrived in an ugly clay-colored tone. I will say that this is the only one that actually fits well, so I'm bummed about the terrible color.
-Suit 2's bottoms barely even fit over my hips. I'm a size 0 and felt there should be no issue ordering a size small because Zaful's size chart listed a size small as being the equivalent to a size 2.
-Suit 3 is a medium (which they say is a size 4) and the bottoms are STILL way, way too small.
I've been trying to reach out to someone about these issues because I want a refund, but I highly doubt that will happen. Hopefully the fourth suit arrives and fits, otherwise there goes more than $50 that could have been spent on much, much better swimsuits somewhere else.

If I could give 0 stars I would but there is no option for that please please do not buy from this online company it is a scam a con everything it possibly could be. The pictures are completely different to the items actually recieved poor poor quality cheaply tailored and cheap fabrics not as shown or described and sizes are way too small and garment tailoring is very uneven the fits are horrendous also even if they don't have the item in stock it shows they do and you will pay for it then they will only ship out what's in stock and you are waiting for the rest of the order for over 3 months only for them to then cancel it without notice. You will also pay customs not worth it at all. After getting in touch so many times complaining nothing is resolved you have to chase them I am still waiting for something to be done about the 3 items out of the 7 I did eventually recieve I wouldn't even put them into charity for someone to wear that's how bad they are. I want my money back