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ZAFUL

2.9

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ZAFUL Reviews Summary

ZAFUL has a rating of 2.9 stars from 5,971 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.

service
871
value
866
shipping
880
returns
484
quality
868
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California
1 review
0 helpful votes
Follow Preny A.
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Great customer service
January 20, 2018

For a company that ships from out of the country, they provided a tracking number and the shipping was pretty fast for me. They replied to all my emails within a timely manner, and the products are honestly great for the quality of the products. I would definitely recommend. It is important to note that a lot of their swimsuits run small though, so read reviews when ordering!

Date of experience: January 18, 2018
GB
1 review
0 helpful votes
Follow Catarina F.
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Best online store
January 20, 2018

I am a Zaful costumer since last year and all of my clothes are perfect. They have great prices for everything, the swimwear collection its so nice, a lot of times you have the same products as the big brands but better prices. The sizes are not confused, you just need read all information and zaful always help you to choose you true size. Love this store, its my favorite online store.

Date of experience: January 18, 2018
GB
1 review
0 helpful votes
Follow Laura M.
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Lot of choice of cute clothes for an affordable price, I found a lot of trendy swimsuits on this website.
Also the quality is acceptable for the price you pay. The sizing charts are accurate and theres reviews with photos for most products, so it reduces the risk of picking up the wrong size/ something that doesnt suit you.
Items received on time even if they come from far.
The customer service is really reactive and will answer your concern usually in 24h more or less, which is great.
Cool website on the overall!

Date of experience: January 18, 2018
Michigan
1 review
0 helpful votes
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5 Stars!
January 19, 2018

I loved my most recent purchase from Zaful! All of the clothes I bought were super cute & very affordable. Definitely will be making more purchases from Zaful soon!

Date of experience: January 18, 2018
California
1 review
0 helpful votes
Follow Xeneb S.
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I am not one to splurge on designer items so I always turn to Zaful for inspiration. Their items are runway inspired and are very budget friendly for a college student. They are known for their bikinis they are very unique and the designs look very chique and expensive. On the plus side their customer service answers really swiftly and most of their products have reviews so you get different contending perspectives on their clothes. The only downside would be its really a hit or a miss with the quality. Sometimes it feels really cheap but then the price point is so low that it feels like a bargain.

Date of experience: January 17, 2018
California
1 review
0 helpful votes
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Great
January 19, 2018

Originally ordered from Zaful to just purchase one swimsuit I had seen around Pinterest, but ended up ordering a few more items because it was too good of a deal! I believe one of the tees i bought was about $10, another was around $8, and the swimsuit was $14. I ended up getting free shipping because my order was over $25 (a nice touch to the already unbeatable deals). Although one of the tees was "one size", it fit a bit loose but still looked good. However the swimsuit was way too big! I sent the suit back and got a replacement around 2 weeks later. The replacement was great. My only complaint with Zaful is that it takes a while to arrive- I live in CA and my package took about a month... otherwise it's great! I'll definitely be ordering from them again.

Date of experience: January 17, 2018
Rhode Island
1 review
0 helpful votes
Follow Margaret T.
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Zaful is incredibly affordable and nice quality. I was very surprised by the two bathing suits I ordered. Both looked exactly like the online image and were great quality. I originally had an issue with shipping, however, customer service promptly replied and explained the inconvenience. They were very kind and helpful. If you haven't ordered from Zaful yet, I suggest you try it out because I think it's worth it!

Date of experience: January 17, 2018
North Carolina
1 review
0 helpful votes
Follow Gabby R.
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The site is very easy to navigate and they have loads of options for a great price. I have ordered many swim suits from Zaful and they have all turned out in better than expected quality. For such an affordable price, it is the best quality that you can expect. While the shipping does take a longer than average time to arrive, the suits do arrive in nice packaging. From my experience, what you see/order, is what you will get in the mail.

Date of experience: January 17, 2018
District of Columbia
1 review
0 helpful votes
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My favorite online store
January 18, 2018

Zaful has the greatest variety of swimsuits with great quality and low prices. Zaful has something for everyone. I have gotten so many compliments from friends and family regarding the swimsuits. Zaful is always the first store I recommend to others if their for great stuff with great quality for a cheap price. I will keep using this site in the future as long as it is still open.

Date of experience: January 17, 2018
GB
1 review
0 helpful votes
Follow Leah E.
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Loved this website, their customer service is excellent and i wouldn't hesitate to order from them again! For the price you can't beat it, and the quality by far outweighs the price, never had any issues! The sizing can be a bit tricky but for the price you can't really complain!

Date of experience: January 17, 2018
New York
1 review
0 helpful votes
Follow Chardai M.
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I ordered 2 bikinis and a pair of sunglasses. The sunglasses are so beautiful I always get compliments on them, they are very sturdy and very inexpensive. The velvet bikini was my favorite, its so unique and machine washer safe. I wore both to a water park and they never came down or off on any rides or slides. I wear a size small/medium in US sizes and got a large. I ordered 5/8/17 and got my order in 2 weeks or less. Customer service is very willing to assist if you have any issues and are very helpful. My items look exactly like they did on the website.
Rashad M

Date of experience: January 17, 2018
Canada
1 review
2 helpful votes
Follow Sky C.
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The sizes are all hit or miss. I ordered 4 swim suits and 2 fit perfectly, 1 was a bit loose but still wearable and 1 was WAY too small. I also ordered a shirt and a dress, both of them were not good quality and seems like they would tear easily. I paid for express shipping for both of my orders and they came extremely fast which was great because I needed the swimsuits for a trip.

Date of experience: January 17, 2018
Charlie F. — ZAFUL Rep
over a year old

Dear Sky,
We are sorry to hear you are not satisfied with your order.

Before purchasing our products we kindly ask that all customers refer to our sizing charts located underneath the product description on every item page in order to choose the correct size.

All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.

We have messaged you regarding your issue. Please kindly login to your account and reply to us there.

Many thanks,

Zaful Customer Support

NL
1 review
0 helpful votes
Follow Gioia L.
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Really like Zaful!
January 18, 2018

I really like Zaful. The bikini's are great. The fabric is really soft and easy. The colours are great as well and stay the same colour after washing them. Also the size is true. I would recommend Zaful because I really like the bikini's. They are cheap and they deliver pretty fast.

Date of experience: January 17, 2018
Italy
1 review
0 helpful votes
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I LOVE ZAFUL
January 18, 2018

I took various things from the Zaful site and I am fully satisfied with everything!
I first took two siren brush packs. The bristles are very soft, they look like feathers to the touch! I love the way in which the products are spread thanks to the brushes! As soon as I washed them they did not lose even a hair! This thing is very rare for the brushes and I'm happy that those of zaful have not lost a hair and their softness remains intact! For the clothes I got a sweater and a sweatshirt.
I always use the sweater, I wash it a lot and it has never been ruined, it has been enlarged or otherwise. Is my favorite sweater of the moment, I chose pink because it is the most popular color of the last time! The sweatshirt instead is gray with pink flowers in relief, very sweet and soft, the fabrics of their clothes are comparable to those of the brands of high brand. The prices are also very advantageous and affordable for everyone. Plus there are always discounts on their site! I invite you to take a look at it.

Date of experience: January 17, 2018
Spain
1 review
0 helpful votes
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My experience was excellent.
The products are exactly as they looked in the pictures on thw website, the shipping was fast and easy, the quality is really good and the price was. Wow!
I'm very happy, I would recommend it to anyone!

Date of experience: January 17, 2018
New York
1 review
0 helpful votes
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Great and affordable!
January 18, 2018

I ordered two bathing suits and a pair of sunglasses from zaful. Everything arrived about two weeks after I placed the order. The sunglasses are very durable and cute! The bathing suits were also good quality! Depending on your body type, you may want to get be next size up. Very affordable, too! Both pieces of the bikinis together ended up costing around the same as one piece of a bikini from other stores.

Date of experience: January 16, 2018
Singapore
1 review
0 helpful votes
Follow Kimberley L.
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This is my first-time ordering from Zaful & their delivery services are really quick. I bought a sweater and a sleeveless crop top from them. Both products bought were of good quality and the sizes stated are true to the website. Zaful is the first online shopping site which has sizes which are true to its measurements. I would recommend this online shopping site, Zaful to my friends.

Date of experience: January 16, 2018
Mexico
1 review
0 helpful votes
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Best shop ever
January 18, 2018

I ordered a top and a dress, and honestly when I recived my order I was very surprised, because it was better than I imagined, my dress has the prettiest green ever and everybody is telling me, where can I buy someone it? Obviously I'm telling everyone about zaful and it's pricest, because is quality and the best price at the same time. I am going to buy again with zaful, no doubt and I complety recomended it! Thanks zaful

Date of experience: January 16, 2018
Florida
1 review
0 helpful votes
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Love my new swim suits!
January 18, 2018

I ordered 3 bikinis from Zaful. I received them in about 2 weeks, each packaged in their own little bag that I was pleasantly surprised by. I thought it was super nice packaging for how cheap these suits were! The material is great quality, and everything looks in person exactly as it does on their website! I'm very happy with my purchases and will buy again. Thanks Zaful!

Date of experience: January 16, 2018
France
1 review
0 helpful votes
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Zaful is such a nice online shopping website, if you to be trendy and dont want to get ruined! I ordered a swimsuit, and i was pretty impressed by the product! The quality is nice, and the clothes they are selling are trendy and very affordable! The shipping is quite long, it takes about 2 to 3 weeks but the wait is worth it.

Date of experience: January 16, 2018

From the business

ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.


zaful.com
Coventry, WMID, United Kingdom
+1071
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