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ZAFUL has a rating of 2.9 stars from 5,971 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.
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For a company that ships from out of the country, they provided a tracking number and the shipping was pretty fast for me. They replied to all my emails within a timely manner, and the products are honestly great for the quality of the products. I would definitely recommend. It is important to note that a lot of their swimsuits run small though, so read reviews when ordering!
I am a Zaful costumer since last year and all of my clothes are perfect. They have great prices for everything, the swimwear collection its so nice, a lot of times you have the same products as the big brands but better prices. The sizes are not confused, you just need read all information and zaful always help you to choose you true size. Love this store, its my favorite online store.
Lot of choice of cute clothes for an affordable price, I found a lot of trendy swimsuits on this website.
Also the quality is acceptable for the price you pay. The sizing charts are accurate and theres reviews with photos for most products, so it reduces the risk of picking up the wrong size/ something that doesnt suit you.
Items received on time even if they come from far.
The customer service is really reactive and will answer your concern usually in 24h more or less, which is great.
Cool website on the overall!
I loved my most recent purchase from Zaful! All of the clothes I bought were super cute & very affordable. Definitely will be making more purchases from Zaful soon!
I am not one to splurge on designer items so I always turn to Zaful for inspiration. Their items are runway inspired and are very budget friendly for a college student. They are known for their bikinis they are very unique and the designs look very chique and expensive. On the plus side their customer service answers really swiftly and most of their products have reviews so you get different contending perspectives on their clothes. The only downside would be its really a hit or a miss with the quality. Sometimes it feels really cheap but then the price point is so low that it feels like a bargain.
Originally ordered from Zaful to just purchase one swimsuit I had seen around Pinterest, but ended up ordering a few more items because it was too good of a deal! I believe one of the tees i bought was about $10, another was around $8, and the swimsuit was $14. I ended up getting free shipping because my order was over $25 (a nice touch to the already unbeatable deals). Although one of the tees was "one size", it fit a bit loose but still looked good. However the swimsuit was way too big! I sent the suit back and got a replacement around 2 weeks later. The replacement was great. My only complaint with Zaful is that it takes a while to arrive- I live in CA and my package took about a month... otherwise it's great! I'll definitely be ordering from them again.
Zaful is incredibly affordable and nice quality. I was very surprised by the two bathing suits I ordered. Both looked exactly like the online image and were great quality. I originally had an issue with shipping, however, customer service promptly replied and explained the inconvenience. They were very kind and helpful. If you haven't ordered from Zaful yet, I suggest you try it out because I think it's worth it!
The site is very easy to navigate and they have loads of options for a great price. I have ordered many swim suits from Zaful and they have all turned out in better than expected quality. For such an affordable price, it is the best quality that you can expect. While the shipping does take a longer than average time to arrive, the suits do arrive in nice packaging. From my experience, what you see/order, is what you will get in the mail.
Zaful has the greatest variety of swimsuits with great quality and low prices. Zaful has something for everyone. I have gotten so many compliments from friends and family regarding the swimsuits. Zaful is always the first store I recommend to others if their for great stuff with great quality for a cheap price. I will keep using this site in the future as long as it is still open.
Loved this website, their customer service is excellent and i wouldn't hesitate to order from them again! For the price you can't beat it, and the quality by far outweighs the price, never had any issues! The sizing can be a bit tricky but for the price you can't really complain!
I ordered 2 bikinis and a pair of sunglasses. The sunglasses are so beautiful I always get compliments on them, they are very sturdy and very inexpensive. The velvet bikini was my favorite, its so unique and machine washer safe. I wore both to a water park and they never came down or off on any rides or slides. I wear a size small/medium in US sizes and got a large. I ordered 5/8/17 and got my order in 2 weeks or less. Customer service is very willing to assist if you have any issues and are very helpful. My items look exactly like they did on the website.
Rashad M
The sizes are all hit or miss. I ordered 4 swim suits and 2 fit perfectly, 1 was a bit loose but still wearable and 1 was WAY too small. I also ordered a shirt and a dress, both of them were not good quality and seems like they would tear easily. I paid for express shipping for both of my orders and they came extremely fast which was great because I needed the swimsuits for a trip.
I really like Zaful. The bikini's are great. The fabric is really soft and easy. The colours are great as well and stay the same colour after washing them. Also the size is true. I would recommend Zaful because I really like the bikini's. They are cheap and they deliver pretty fast.
I took various things from the Zaful site and I am fully satisfied with everything!
I first took two siren brush packs. The bristles are very soft, they look like feathers to the touch! I love the way in which the products are spread thanks to the brushes! As soon as I washed them they did not lose even a hair! This thing is very rare for the brushes and I'm happy that those of zaful have not lost a hair and their softness remains intact! For the clothes I got a sweater and a sweatshirt.
I always use the sweater, I wash it a lot and it has never been ruined, it has been enlarged or otherwise. Is my favorite sweater of the moment, I chose pink because it is the most popular color of the last time! The sweatshirt instead is gray with pink flowers in relief, very sweet and soft, the fabrics of their clothes are comparable to those of the brands of high brand. The prices are also very advantageous and affordable for everyone. Plus there are always discounts on their site! I invite you to take a look at it.
My experience was excellent.
The products are exactly as they looked in the pictures on thw website, the shipping was fast and easy, the quality is really good and the price was. Wow!
I'm very happy, I would recommend it to anyone!
I ordered two bathing suits and a pair of sunglasses from zaful. Everything arrived about two weeks after I placed the order. The sunglasses are very durable and cute! The bathing suits were also good quality! Depending on your body type, you may want to get be next size up. Very affordable, too! Both pieces of the bikinis together ended up costing around the same as one piece of a bikini from other stores.
This is my first-time ordering from Zaful & their delivery services are really quick. I bought a sweater and a sleeveless crop top from them. Both products bought were of good quality and the sizes stated are true to the website. Zaful is the first online shopping site which has sizes which are true to its measurements. I would recommend this online shopping site, Zaful to my friends.
I ordered a top and a dress, and honestly when I recived my order I was very surprised, because it was better than I imagined, my dress has the prettiest green ever and everybody is telling me, where can I buy someone it? Obviously I'm telling everyone about zaful and it's pricest, because is quality and the best price at the same time. I am going to buy again with zaful, no doubt and I complety recomended it! Thanks zaful
I ordered 3 bikinis from Zaful. I received them in about 2 weeks, each packaged in their own little bag that I was pleasantly surprised by. I thought it was super nice packaging for how cheap these suits were! The material is great quality, and everything looks in person exactly as it does on their website! I'm very happy with my purchases and will buy again. Thanks Zaful!
Zaful is such a nice online shopping website, if you to be trendy and dont want to get ruined! I ordered a swimsuit, and i was pretty impressed by the product! The quality is nice, and the clothes they are selling are trendy and very affordable! The shipping is quite long, it takes about 2 to 3 weeks but the wait is worth it.
Answer: Dear Preethi, Thank you for taking the time to give us feedback. I am really sorry to hear that your feel this way about our company. I will do my best to help. Please consider the following points: Please note that we are a proper registered company that has been around since 2007. We Zaful are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page http://www.zaful.com/ We are aware that we we need to improve on some aspects. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Please let me know if you have any questions, we are always here to help. Thank you for your understanding. Best Regards Zaful Customer Service
Answer: Dear Lilly, Thank you for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Zaful offers a 30 day Warranty for all products. Please refer to our policy here: http://www.zaful.com/returns/ If any problem after receiveing your order, please email to [email protected] or submit a ticket here: https://support.zaful.com/ticket/ticket/index Best Regards Zaful Customer Service
Answer: Dear Mikki, Thank you for your inquiry. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your understanding. Best Regards Zaful Customer Service
Answer: Dear Madeline, Thank you your feedback. Please feel free to place the order for the item you like. We ship from China. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear julia, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
Answer: Dear Zohra, We regret the inconvenience or frustration that your experience has caused you. Please note that we are a proper registered company that has been around since 2007. We are aware that we need to improve on some aspects. Please rest assured that we always do our best to help our customers and satisfy our customer. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Tiana, Thank you for your inquiry. According to our company policy, and in order to protect the benefits of both seller and buyer, we'd like to confirm the payment information first. You can refer to this link http://www.zaful.com/payment-check/ for details. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Valentina, Thank you for your post. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear evie, Thank you for your message. Please feel free to place the order for the item you like. Zaful performs a strict quality control on all products. Our QC team will inspect carefully your items one by one before we ship them to you. Zaful offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear Melinda, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.


Dear Sky,
We are sorry to hear you are not satisfied with your order.
Before purchasing our products we kindly ask that all customers refer to our sizing charts located underneath the product description on every item page in order to choose the correct size.
All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
We have messaged you regarding your issue. Please kindly login to your account and reply to us there.
Many thanks,
Zaful Customer Support