YodleReviews 1,688

If I can just throw a laugh out there just know that I am doing that! This was the phone pitch in the beginning..."Hello Dr.?, I am... with Yodle Chiropractic looking to find chiropractors in your area to take on patients in the month of June. Is there any problems with your schedule that month that you would not beable to service these patients?" Ya, right you are just going to give me patients because you are too busy. Then to actually get more information out of this guy, he is not a chiropractor and he is trying to find a way to increase my website traffic? What... the hell, this is not right. Come on that was not the way to get me through the door!

Thankfully, I didn't sign on with this company. Anyone can do keywords, adwords and SEO, which is all they do. They even go as far as having a local number come up on the caller ID on my cell phone, even though it turned out she was 1000 miles away. After talking to a friend who works legitimately in the same business as them, I was warned to RUN, DO NOT do business with them. He has customers who used to use yodel and has heard lots of horror stories... charged thousands of dollars for nothing. Stay Away!

I own a small Home Performance Contracting Company in California. Our sojourn with Yodle was the single worst decision in the history of my Company and a complete disaster that we *still*, more than a year later, haven't fully recovered from. Besides the initial cost and the monthly cost - for us it was $495 - we lost control of our web page on Google. Because there was multiple phone numbers claiming it, Google denied all of us, both myself and Yodle, access to it. I worked for a year, trying to get Google to give me back ownership of my web address. Finally, we deleted all reference to our web site from Google and started again fresh. That was about 2 months ago and we still, as of today, have not regained ownership of our web site address. This means we still cannot track or do analytics, and we don't show up on Google Maps, even when we enter our exact name. A true disaster. I give Yodle a NEGATIVE 5 stars - beyond just failure, they've done my business a serious, deep, and lasting harm.

I can understand that for some Companies and some types of business, the Yodle model can help but for myself, I rue the day I said yes to these folks. If possible, I would give them ZERO stars.

I wasted a whole hour on the phone with a salesman who said a lot of yada yada about SEO. But he refused to talk about cost. I insisted but he said he wasn't going to tell me the price unless I "was ready to commit today to the service." What a douche! But he received some "love", he got yelled at for being such a loser.

If you are in sales, always keep this in mind: if you're not upfront and transparent about your fee structure, you deserve NO trust -- you deserve NO business.

Stay away from this company. Period.

Spoke to two different salesmen about a month apart and got two different stories as to the value that they offer. First was SEO for organic searches and the second was that they could somehow make my Adwords budget go farther because they were a Google partner and could spread me across a bunch of search engines.

I have an in house marketing department that is familiar with SEO so I turned down the first caller, but the second time they called and claimed they could lower my Adwords CPC so I asked for a more detailed explanation as to how that would work. The salesman just kept repeating that it would save me money by:

A) using more keywords (which is has no bearing on price)
B) that i would appear higher on the page (I am already appearing in the first ad position all the time since I am willing to pay more to do so)

It was like a scene from a boiler room movie on wall street in the 80s complete with cheering in the background when somebody else closed a sale. Very high pressure sales pitch, little or no technical knowledge about how they will actually accomplish their miraculous claims and when questioned about it.

Both salesmen became very defensive when asked simple business questions and the second one actually hung up on me after refusing to answer my questions about how they could make my money go farther.

While there are some (albeit few) yodle success stories out there, my experience certainly doesn't inspire confidence. I will not be using their services and will caution others to carefully consider other options before deciding to become a Yodle client.

I wish i read this review site before i signed up with Yodle. I felt I needed help in this area and thought they would help increase my s. E. o. And web presence. I thought i would try it and spent over a 1200 a month. I gave it over six months and felt it was just getting my own customers to call me when they looked me up. Since they were searching the name of my business, i really didn't see the benefit. Hey, I am a big boy, I tried it, it didn't work. I understand so I called to cancel my contract. That is when the crap started. "sorry sir, you need to talk to that department and they are in a meeting", " we will call you back". No return call for three days, so I called again. Talked to someone and she told me they would cancel it. No problem right? Well go on your smart phone and Google "apple sport imports". That is my business. You will get what you think is my website and click it... now you go to Yodle.com! WTF. SO NOW WHEN MY CUSTOMERS LOOK FOR ME, THEY GO TO YODLE. THANKS YODLE. GLAD YOU GOT MY 7,000+ DOLLARS AND ARE NOW SCREWING ME OUT OF MY OWN CUSTOMERs. So now i get to spend my time emailing you, calling you, and posting reviews on every website and facebook, twitter page i can about them instead of trying to run a business. Also, I emailed and called the nice lady that helped me. NO RESPONSE. What a joke. Can't wait to hear what "jasmine" has to say.

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WE HAVE BEEN REALLY HAPPY WITH YODLE, INC. SINCE WE STARTED WORKING WITH THEM 4 YEARS AGO. THEY HAVE BEEN CONSISTENT YEAR AFTER YEAR WITH THE QUALITY OF CUSTOMERS. 50% OF OUR OVERALL NEW CUSTOMERS ARE COMING FROM YODLE. Mr. JASON IS OUR ACCOUNT MANAGER HE HAS BEEN DOING AN OUTSTANDING JOB FOR YEARS. WE ARE CUSTOMER FOR LIFE! THANKS, MARK
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I just got off the phone with a Rep from Yodle and I was skeptical from the beginning because I know I had already told them "NO" in the past. However, I listened this time just to keep an open mind. We went through the whole "watch this video thing" - which is really annoying and you (Yodle) should really drop that from your sales pitch.

Next, he asked me about our costs to conduct inspections and I explained to him that this is difficult to pin down to an exact cost because of so many variables (i. E. distance to property, size of property, extent of concerns, etc.) but he kept pushing "what is the cost?" - this annoyed me. So, I gave him an approx. Cost.

Next, he asked how many inspections we do a month and about what capacity we were at for inspections... I thought this was a good question. Because of the economy, we are running about 50% capacity. Then he said, "So how long have you been leaving $X, XXX (thousands) per month on the table?" HUH? I asked, what did he mean? He was trying a nice trick and this really irritated me. He was trying to say that because we were NOT at 100% capacity that we were "leaving money on the table" and this was happening because we were NOT using Yodle.

I explained to him that our website is already optimized for various platforms, it is brand new, and that I have been managing Google Adwords for more than a year and half which has quickly become our top money-maker... fortunately, I received a call from a client and had to go because I was about to hang up.

We were looking for ways to increase our web exposure and Yodle called at just that time (and KEPT calling). I should have known they were trouble when several different sales people told me several different things. My boss liked the truly awesome looking dashboard and analytics they offered, not to mention the promise of quality leads coming in within 3 months. After we signed up, our rep missed our first scheduled call. Just missed it. Hint #2 that this was going in a bad way. It took a blue ton of calls and emails to get the very generic easy adversite up, it's like he was playing video games while I told him what I wanted. Once it was up, we waited. We knew it would take weeks for the leads to come in, but they never came. Our site never made organics in 3 months - period. We never got one viable lead. Not one. We got divorce calls, wrong number calls, calls about Wills and Estates (we were ONLY personal injury), but not one even remotely decent lead. In the meantime, I concentrated fresh content for our site, contracted with a rockin' little optimization company for a completely decent amount of money (and boy, they started producing in less than 6 weeks), and started really utilizing social media for our company. Our regular site is doing fantastic. Unfortunately, we learned a very expensive and hard lesson. And one more thing, Yodle will contract with Yext (which offers a decent service) to powerlist on your phone number. Yodle has to UNLOCK that number before you can have access to those listings again. That means you can't make changes on any online listing service ie merchantcircle.com, yahoo local, yp.com.

You will want to keep your money. If you don't want to rely on what you read here, google Yodle some more. I don't have to destroy their reputation, they have done it already by taking people's money and providing them nothing in return. The analytics are fabulous looking, and they're window dressing. Just there to lure you in to a nightmare that takes 3 months to get out of and provides you nothing in return.

I have told the entire Tennessee Association of Criminal Defense Attorneys via their blast email that this is a sham and now I'm telling you.

After the salesman explained to me how the system works I said wait a minute I don't want to generate phone calls I run a web based business. There's no need to call me, I don't want phone calls, I want everything to be handled through the web and email. He said no problem that's something you can discuss with your marketing supervisor (LIE #1). We can design our website to go through yours. The marketing supervisor said we can't do that. I explained that the salesman assured me it could be done and that if it can't I'd need a refund. He said a manager would contact me within 24 hours (LIE #2). No one called. I called back and was told a manager would call me but hadn't. They said oh your account is still being reviewed but that a manager would contact me. I said when, he said within 24 hours (LIE #3). A day later I called back and said I was told a manager would call me and I hadn't received a call. She said oh the manager that was supposed to call you was out sick but someone will call you. I ask for the third time when would I be called by a manager, she said I don't know. My opinion is that the salesmen are paid on commission and will tell you anything to get you to sign up. Then you're thrown to the marketing guys. They're nice but don't like it anymore than anyone else so they throw you to the managers, who have zero accountability and don't have to do anything. I'm guessing management is the best spot at this business. If you have a web based business and you want to keep it that way, their service is worthless. Mom and Pop businesses or businesses that are dumb enough to use Groupon would likely benefit from using these liers.

We used them at a practice I worked at a few years ago and the cost was quite reasonable with great results. Now that I'm starting a new office Yodle has a one year minimum and from what I can tell it's much more expensive than before however, a colleague in another state uses them and the OM says it is working very well so we'll probably try it out; it has to be better than the direct mail we did but there is really no way to know since we couldn't track the return on the mail-out except that it cost thousands thanks to ever increasing postage and print fees.

Bad.

They sold me 3 websites in three different areas. They told me "they don't have to look good, they just have to get people to call you." OK, well then I didn't get the calls or the emails coming in.

As a result I tried to cancel their services. They kept me on the phone for 45 minutes trying to talk me into "giving them another chance." I told them "no." and that I would be getting another company on board to take over the domain names.

I sent an email requesting the domain name transfer. The following week I get a response phone call saying that they are going to sell me my domain names for $199 each. "What?! They are my domain names and you were the ones that told me I needed three, which by the way didn't work. Now you are holding them ransom?!" Apparently, yes.

Stay away from this company, please.

There are a few companies that promise on what they deliver; there are several companies that will promise you the moon and then graciously bow out when they can't deliver. And then there is Yodle that breaks promises and adds insult to injury.

My Boss had me look for ways we can increase our calls so I called yodel. I called about the calls that we not getting... They than say look on your dash board these are the people looking at your site. I won't even begin to talk about the site I had them build for me... I even looked at the keywords they made for me to find my webpage and the keywords the customers they claimed was clicking on my site keywords... I Bing and Google the words and my site didn't show up...