YodleReviews 1,688

I work private investigations as a second job and really hope to get that business built up so I can quit my other job and make private investigation my sole focus. I liked what Yodle had to say and felt it would help me move forward in that direction. It’s been wonderful through the first few weeks. I signed a $2,500 retainer, received another serious inquiry, as well as a few additional calls. The customer service has also been just great – they follow up and make me really feel like my business is important and matters.

What a joke… I tried Yodle but then months later, decided to change my business around. So I called to request it to be cancelled. They agreed to cancel the service and check back with me in a few months to see if I had got things taken care of. No Call ever came to see if i was ready to restart the service. They billed me for 2 months service without my approval. Then denied me a refund, because I had disputed the charges with my bank. If they call to con you into trying their service, hang up and RUN!

Representative from yodle called our healthcare facility 4 separate times leaving messages for myself to give him a call back. Each time, I was busy with patients and to be fair, returning this call was not high on my priority list... patient care is the priority here. Our front desk administrator politely told this sales rep we were not interested and she did deliver the messages to me. His response to her was "you're really f#@*ed up" and she proceeded to hang the phone up on him. (Rep's name Anthony Cruz)
This is absolutely no motivation to sign up, call back or listen to any sales pitch! Completely unacceptable!

Just spent 49 minutes on the phone with Mike E. Who didn't seem to understand that I wasn't interested. After listening to his whole presentation and pricing (which I explained was WAY out of my budget), he still pushed and pushed. I explained that I had patients waiting and he still didn't care about anything other than making his sale. If he'd called back when he originally said he would later in the day, I would have heard his lower numbers. Instead, he talked over me until I hung up on him. They've most definitely lost any chance of doing business with me in the future and I'll be sure to tell everyone I know to avoid this company like the plague.

Do not fall for their "we will buy your domain name with a. Net for you". That way they OWN YOU and you no longer own that domain name. If you do use yodle, please buy your own domain name using godaddy or whatever. For tracking purposes they want you to use their phone number. That is fine, but here is my advice, on your website use a new phone number and merely have it forwarded to their number. That way when you quit using yodle after you get tired of paying extra $$$ for google ad words, you can easily stop their service. It is much harder if they own your phone number. Their service does work and it does bring in business, I give it a 2 stars because of their tactics to keep you as a client.

I own a cleaning service company and have only been with Yodle for a little over 2 months now. In that time I have already received many phone calls and acquired 3 new clients and I have also gotten 2 one-time specialty cleaning jobs. For the short time that I have been with Yodle I have been extremely impressed with the results I have received. Having business come my way this fast, after my business had been stagnant for so long is amazing to me. Signing on with Yodle has more than paid for itself already.

I coordinate all of the marketing and public relations for Lexington Plastic Surgeons in New York. When I started working here we were spending money on online marketing tools that just weren’t exposing us to the right audience. We were getting impressions but not any calls or contacts. Now we’re targeting the right people and have seen a major increase in the number of consultations and procedures booked. Yodle has been very effective so far.

Yodle is not suited for companies looking to bolster their existing online presence. As a Yodle client you are paying them to create a completely autonomous website and promoting a completely autonomous phone # that is not and will never be owned by the client. If you are a start up, or are willing to abandon your current online efforts and willing to pay Yodle monthly or yearly for the rest of your business life, then they might work for you. As an existing company with an existing online presence, this cannot work for us. The sales pitch was appealing, high pressure and ever so slightly deceptive. Don't be tricked, just say "no". There is no buyers remorse period. Once you click into your "site" there's no turning back and you're initial investment (for us over $500) is stolen.

I handle the marketing at my dad’s dental practice and I know there is no way I would be able to do all of our online marketing on my own. So we’ve been using Yodle now for almost 3 years and I think they’re great. We’re getting without question a ton more calls to the practice. We used to get a lot of union work, but the new patients we get with Yodle are full fee patients. I was definitely skeptical about giving them a shot, but I’m happy we decided to go with them. The results have been excellent and I couldn’t imagine doing all of this without them.

Been with them for a year and spent over $6000. Not one front page listing for any keywords that anyone would use for my business. I have kept my own web site going with no effort and come up on the front page of Google without Yodle. Why is it that the professionals cannot get there when I am doing nothing and can get there? I have gotten 5-6 calls per month, but most of them were for other doctors in my city and around the country. The rest were sales calls or existing patients. Good luck if you decide to go with them.