YodleReviews 1,688

I've asked to terminate my contract due to not only a data problem but with the overall results Yodle provides. I have comparative data from others in the industry and in close proximity. Their results for PPC are significantly better.

Yodle is a set it and forget it. The account rep has changed at least three times in one year and there is no consistency between what each recommends. You really need to provide your own analysis and recommendations to them to optimize your results. If they will do it. Unfortunately my account is locked down so I cannot increase the frequency of report generation (weekly and monthly) and add other metrics for comparison as other vendors provide.

I have a signed contract for 12 months and I am asking to be let out of it two months early. Unfortunately they are not willing to do that. They did offer to try for one more month but I felt like my case warranted immediate termination.

The message below was received from Yodle in March 2015. They admit to data problems. We are only now realizing the extent of the problem. They will not admit to the data issues being a breach of contract.

"I wanted to reach out and let you know of a recent analysis we did on your website. When testing some back end formulas we realized that the contact form on your website is not routing properly into the Yodle Live website.
What this means for you= the email leads are still being routed to the email address you have on file with us, however it is not synching with the Yodle Live dashboard. Therefore you can't get an exact lead total or ROI because the email leads are not being counted."

I would not use Yodle again. The price is too high, service to low and lack of accountability by anyone in the organization speaks to their level of customer service.

If you have ZERO web knowledge with NO web presence, this could be an okay deal for you. If you have a facebook, twitter, google, website etc all they want to do is get you to allow them access so they can point it to their basic simple webpage. Then they can tell you that they're getting you traffic... which you're already getting without them.

The tool are simply archaic (old) and way too basic. They created their own review site that is only useful as long as you continuously pay them.

They also give you a phone number they recycle from a previous customer. Expect 50-100% of your calls to be looking for the previous business. They'll then still count this as 'organic leads delivered to your business'.

The SEO is horrible. After several months, I'm on page 3. My normal website without their 'secret SEO formula' is Page 2.

Mail service is bottom basement. $5-$10/month at most email campaign sites.

Overall its a crapper. Take some money and light it on fire.

I was contacted by Yodle who initially I believed was a company to send me qualified leads. It was not revealed to me that this company would bundle my website and request for me to load contacts until I read their email. When I mentioned to the rep. That I had recently contracted with a company, 220 Mtg. To move my website to them, the rep just glazed over this objection, not really clarifying that they were the same type of business. Their sales people are very concentrated and pressuring. Their prices are quite expensive and they will cut the price just to get you on their chasey. Their sales person could really go on and on about how great they were, but left me in the dark of exactly what the whole program entailed.